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Banking reviews in Minneapolis
Real People ~ Real Reviews ~ Real Results
When the loan money hit my account, I immediately scheduled payments to pay off my credit cards. Then, Provider name locked. emailed me to tell me that checks had been sent to the credit card companies. Yipes. I was able to cancel the scheduled payments for all but Amex, with whom I am now in a huge grudge. I messed up, but was quickly trying to work with them to fix it. Amex was unwilling to do anything to assist, and suggested perhaps my bank could help. Perhaps they could, indeed! I called US Fed, and didn't write down the name of the man I worked with but he set up a stop payment for me, calmly and comfortingly. Love him.
The next morning, my US Fed account was overdrawn and I called and talked to Provider name locked. . She fixed the whole thing and called me back and left me a voicemail. Just awesome. She even removed the overdraft fee that I totally earned by my shenanigans.
It was all my fault for being too antsy and trying to "help" the financial system from doing stuff from my side. I had no business doing so, I and now know better.
I'm an idiot who couldn't wait til EOB to see how it all played out and I messed everything up. Amex customer support are a*******, and US Fed fixed it all my stupidity calmly, pleasantly, quickly and more than fairly. I have been a US Fed member since they were UMFCU. I'll never leave.
- JOSHUA B.
I have been banking with Wings for over ten years, since I was an airline employee. I am now self-employed and find this still to be my best banking option. The service is top-notch and the interest rates can't be beat.
- Maud H.