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Photography reviews in Milwaukee
Real People ~ Real Reviews ~ Real Results
My experience with Provider name locked. , and Riitta in particular, has been terrible, frustrating and disappointing
I was so excited to have Riitta photograph our wedding; I went above our budget because of how much I liked her photographs. After a great engagement session with Riitta, I was sure we'd have wonderful wedding photography.
On January 22nd, 2014, I received an email from her that she was double booked for our wedding and a "good friend's destination wedding." She had already purchased travel accommodations that would occur during our wedding. Apparently, my deposit and contract meant nothing to her as she decided to do her friend's wedding instead. She got a different photographer to cover our wedding and stated the contract allowed for that.
Let me address multiple points:
-Her email was so flippant SO UNPROFESSIONAL!! You NEVER deliver bad news over email! and she came across like I should be totally fine because she found someone else to cover for her
-this situation is NOT covered in the contract. Her contract covers illness, injury, family emergency and unforeseeable conflict. This was an AVOIDABLE scheduling error; had she looked at her calendar this would've been avoided.
-I don't like the photographer she got to cover; she told me that going with him is the "simplest solution" but its my wedding and I don't want the simplest.
-She originally stated that she was going to keep 50% of the deposit if we left; she then changed it to keep $400 for an "a la Provider name locked. engagement session" even though it's price in the contract is only $200. This is outrageous given that its her fault we're leaving the contract.
I am beyond upset over these events
- Kayla M.
As it always is with Provider name locked. ...Everything was PERFECT! I choose not to add the dollar amount in this review because every photography experience and need varies and Provider name locked. can accommodate any budget.
Provider name locked. personalized each session. We have had senior portraits for both our graduating seniors as well as family portraits. Each experience was wonderful and fun. Provider name locked. 's professional, personal, and relaxed approach puts everyone at ease and it shows in the pictures. Provider name locked. makes having portraits taken a fun experience rather than something people just "go through the motions" to do.
For picture selection, she has high tech on the spot editing. She is very helpful in narrowing down final selections. There are many options for how a client can receive the end product. Everything from "frame your self" pictures to heirloom keepsakes are available.
Provider name locked. also does much to give back to the community through her gift of photography! Participants make donation to the current cause and in exchange receive a beautiful photograph. One that I participated in was a pet blessing with funds going to help homeless pets. I now have a beautiful image with my dog that allows me to Provider name locked. our special companionship forever thanks to Provider name locked. 's efforts!
I highly recommend Provider name locked. to anyone wishing to have portraits done!
- Scott M.
Our individual photographer and photo quality were excellent, however the business end was unprofessional. Provider name locked. , the owner, constantly changed his story and was very difficult to contact, usually taking 2-3 phone calls to receive a reply. We were scheduled for an engagement photo, then it was canceled at the last minute. After calling once-twice a week for a month, Provider name locked. offered another 8 x 10 instead of the sitting, or before 5pm on a weekday, neither worked. Provider name locked. initially told me I would be able to meet the photographer prior to the wedding, then said it wasn't part of his policy. The online proofs were two weeks late, the reception pictures were missing, appeared after calls. I turned in the proofs in mid September for the album, initially the paperwork stated the album and reprints would take 8 weeks, Provider name locked. changed it from 12-14 weeks. After calling @ the 14 week Provider name locked. , the album and mats were partially in, and it took another month before I had all the items.- Anne W.