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Hardwood Flooring reviews in Milwaukee

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  • Provider name locked. was referred to me by a couple of my friends that had used Provider name locked. ’s service. I found their staff to be very professional, prompt, responsive, and really know what they are doing when it comes to hardwood flooring restoration. The team arrived on time as scheduled and returned all my calls and email questions with a promptly response. Provider name locked. took the time to walk me through each step of the process that would be needed. My hardwood floorslook spectacular. It had been 15 years since I had them refinished. The floors now look brand new and I have had numerous positive comments on how beautiful they look. I would definitely use this service again and refer them to others.  

    - Michael C.
  • This was the most traumatic experience I have ever had. I have lived in and rehabed 6 homes so I know what to expect. They were to Provider name locked. and coat the downstairs as the floors were in fabulous condition and it was important to retain the orginal vintage patina. I came down stairs to find the worker had sanded off the patiina of the living room. I was in shock. He assured me that while it was an error he could make it match, never acknowledging that he ruined an antiique floor. He put on a stain that was nearly black. By this time management was involved. They assured me they could make this right, again, never acknowledging that it could not really be made right because the goal was to maintain the original patina. After multiple attemps at matching the sanded floor with the foyer I finally agreed to the stain. I knew that it could never match. You cannot create patina once it is removed.

    The house was empty but they elected to sand and finish the upstairs in two parts. This is against everything I know about doing a complete floor whenever possible. When the worker put the sealer on the second section it did not match; it was orange. The owner/manager came out and tried to convince me that it was simply different flooring. After arguing about this they resanded and applied a different sealer which indeed did match. I guess the floor wasn't two different woods afterall. Upon later inspection, they did not resand the area between the second floor spindles so there remains an orange tinge in this area.

    They did a terrible job under the radiators. And finally some areas, especially in front of the stairs are blotchy.

    I had to cancel a trip to oversee this job once I realized there was a great deal of incompetence. I also had to take time off work to resolve the second floor issue.

    I followed up 6 weeks later with a phone call to discuss an adjustment on the bill. I was yelled at by the owner and had to listen to how this job was a nightmare for him, cost him extra money as he had to pull workers off other jobs and defending that he did everything he could to make it right. I will admit, he did attempt to make it right. This company ruined my floors. The grim reality is somethings cannot be fixed. I resent the fact that he attempted to put this back on me. I paid the bill and decided to write my first review ever on Angie's list. If your are smart, you will not use this company.
    - Cheryl R.
  • Provider name locked. was on time, he gave a great quote. He knows what he is doing. My floors were really old and needed a great deal to come out looking right. Provider name locked. took three days to make this happen. They look fantastic! Provider name locked. is a very professional guy.
    - sherrie T.
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Hardwood Floor Companies in Milwaukee

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