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Find Top-Rated Memphis Fireplace Contractors

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Fireplace Repair reviews in Memphis

Real People ~ Real Reviews ~ Real Results

  • We recently had Coopertown Services out to our house to do a routine chimney sweep to get ready for this winter. We moved into the house a few years ago and had not had the inside of the chimney inspected or cleaned before now. (I figured the home inspector had inspected the inside of the chimney, but he had not - he only inspected the outside.) Coopertown was able to point out some serious safety issues inside of our chimney that were causing smoke and other gasses to leak into the house and water to leak through the chimney. We contracted them to complete all of the suggested repairs and are thoroughly impressed with their work. They covered everything in tarps and were very thorough in their cleanup. The inside of the chimney looks great now and is all sealed up from the firebox through the new top sealing damper. I highly recommend you call Coopertown for any chimney or fireplace needs.
    - Drew AL H.
  • While these guys do great quality work, are clean, and are punctual, I'm not convinced that you always "get what you pay for". These guys are astronomically over-priced versus their competition, which will often do equally good work for you. But, what really gets frustrates me about them is that they try to doom and gloom you into using them as soon as possible with a very high quote, only to offer a 10% discount off the price if you sign with them immediately. Their quotes are so high, that you could easily afford a second or third opinion from other service providers and still come out ahead from their quote. Their sales tactics are the same across all of their services lines.
    - Francisco B.
  • I called them after I bought a cord of wood and notified them that there was a lot of smoke and that the smell ran through my whole house. Yes, the flue was open! They scheduled a time to come back out on 1/13/18 to reinspect. They never showed up and did not answer my calls or return my multiple messages. After 3 weeks of leaving messages, I decided to call from my work phone. Odd that it was mere minutes after I called on my cell phone with no answer that someone answered. I spoke with Alex, who did not give any responses as to why no one showed up or returned my messages. Another appt was scheduled for 3/3/18. Guess what, no one showed up, called, or have returned my messages since. I paid them money, never received the pictures I asked for regarding the work done on the chimney, (would like to have had for resell purposes) bought wood that I cannot burn, was told there was a guarantee. Very poor business practices. I went from impressed to extremely disappointed and recommend that no one hire them if you expect any kind of follow up or assurance that they back up their work.
    - Jennifer R.
  • I called them because they were on my homeowners insurance company's list. They were prompt in coming out to inspect the damage and provide a cost estimate. However, it ground to a screeching halt after that. After waiting several weeks, they were still unable to tell me when they would be able to begin repairs, so I called someone else whose estimate was more than $1,000 lower and who promptly put me on their schedule. Not sure why they were on my insurance company's list since what I needed doesn't seem to be their line of work.
    - David D.
  • They were prompt. After they left I realized they had never pulled my wood stove out. This has always been part of the cleaning for 20+ years. I never got a chance to tell them about it They did do a complete inspection of inside and out and advised me of some bricks that needed replacing.
    - Jeanine F.
  • The guy who visited my home was highly professional. The only slight negative is that since the vendor was an intense, ex-military type my wife was very glad I was home to deal with him. He was kind, thorough, and went beyond the basic inspection to help me understand exactly what was wrong with my chimney and what I should do to fix the issue.
    - Harvey R.
  • Great Crew, professional and prompt. Responded very well when we called them back when chimney continued to leak after repair. They spent a lot of time going through all possible issues with the chimney cap and found the problem. Fixed it no extra charge. Very good customer service during and after the job.
    - Ronald B.
  • Wonderful work. No more leaks, and a more attractive fireplace inside and out. They clearly explained the work and were VERY neat and tidy with all aspects of the job, which took a full day. The owner came back to do some additional work at no extra cost. No pricing surprises. Emailed quote was exactly what it cost. Very professional, courteous, reliable and knowledgeable. Showed me exactly what the problems were using their chimney scope. Cleaned up inside and out afterwards.
    - Suzanne B.
  • Work went very smoothly. They cleaned up completely after they were finished. The crew was great! They even put covers over their shoes every time they came into the main part of the house. We were very pleased!
    - Claudia R.
  • Made an appointment and visited the shop. We were shown several types of wood and finishes, and selected one we liked. Mr. Burris then selected a similar timber and finished it to the color and specifications we brought him.  He installed the mantel on our wall. It was exactly what we wanted, and all was done in a professional and timely manner.
    - Maureen F.
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Fireplace Contractors in Memphis

Companies below are listed in alphabetical order.

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