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Chimney Sweeping reviews in Memphis

  • A
    DE Masonry Inc / The Chimney Doctor
    Essentially, we had our fireplace almost completely replaced--except for the bricks. The work went well. Workers were always here when they were scheduled and worked quietly and efficiently until the job was finished. We were afraid the job would be dirty, particularly inside because such extensive replacement had to be done. However, we were amazed at how little soot, ashes and dirt escaped into our den--practically none. The job was done on budget and on time.
    - John P.
  • A
    Coopertown Chimney & Wildlife Services
    We recently had Coopertown Services out to our house to do a routine chimney sweep to get ready for this winter. We moved into the house a few years ago and had not had the inside of the chimney inspected or cleaned before now. (I figured the home inspector had inspected the inside of the chimney, but he had not - he only inspected the outside.) Coopertown was able to point out some serious safety issues inside of our chimney that were causing smoke and other gasses to leak into the house and water to leak through the chimney. We contracted them to complete all of the suggested repairs and are thoroughly impressed with their work. They covered everything in tarps and were very thorough in their cleanup. The inside of the chimney looks great now and is all sealed up from the firebox through the new top sealing damper. I highly recommend you call Coopertown for any chimney or fireplace needs.
    - Drew AL H.
  • D
    Coopertown Chimney & Wildlife Services
    While these guys do great quality work, are clean, and are punctual, I'm not convinced that you always "get what you pay for". These guys are astronomically over-priced versus their competition, which will often do equally good work for you. But, what really gets frustrates me about them is that they try to doom and gloom you into using them as soon as possible with a very high quote, only to offer a 10% discount off the price if you sign with them immediately. Their quotes are so high, that you could easily afford a second or third opinion from other service providers and still come out ahead from their quote. Their sales tactics are the same across all of their services lines.
    - Francisco B.
  • F
    Healthy Home Services USA
    I called them after I bought a cord of wood and notified them that there was a lot of smoke and that the smell ran through my whole house. Yes, the flue was open! They scheduled a time to come back out on 1/13/18 to reinspect. They never showed up and did not answer my calls or return my multiple messages. After 3 weeks of leaving messages, I decided to call from my work phone. Odd that it was mere minutes after I called on my cell phone with no answer that someone answered. I spoke with Alex, who did not give any responses as to why no one showed up or returned my messages. Another appt was scheduled for 3/3/18. Guess what, no one showed up, called, or have returned my messages since. I paid them money, never received the pictures I asked for regarding the work done on the chimney, (would like to have had for resell purposes) bought wood that I cannot burn, was told there was a guarantee. Very poor business practices. I went from impressed to extremely disappointed and recommend that no one hire them if you expect any kind of follow up or assurance that they back up their work.
    - Jennifer R.
  • B
    Coopertown Chimney & Wildlife Services
    They were prompt. After they left I realized they had never pulled my wood stove out. This has always been part of the cleaning for 20+ years. I never got a chance to tell them about it They did do a complete inspection of inside and out and advised me of some bricks that needed replacing.
    - Jeanine F.
  • A
    Coopertown Chimney & Wildlife Services
    Wonderful work. No more leaks, and a more attractive fireplace inside and out. They clearly explained the work and were VERY neat and tidy with all aspects of the job, which took a full day. The owner came back to do some additional work at no extra cost. No pricing surprises. Emailed quote was exactly what it cost. Very professional, courteous, reliable and knowledgeable. Showed me exactly what the problems were using their chimney scope. Cleaned up inside and out afterwards.
    - Suzanne B.
  • A
    Healthy Home Services USA
    We have not used our fireplace for 2 years because we believed we were going to have to have some expensive reconstruction done so that the chimney would draw the smoke out correctly. I saw a deal on Angie's List from Healthy Home Services USA for a chimney sweep and inspection and decided to try them out and see if they could also correct my chimney problem. They came, cleaned the chimney, diagnosed the problem, showed us how to have a fire in on fireplace so that the smoke would draw correctly. They were on time, quick, and efficient. We have already hired Healthy Home Services USA to do more work for us!
  • A
    Healthy Home Services USA
    The first appointment that I scheduled, they did not show up nor did they call. That was OK though because I had forgotten about the appointment myself. The second appointment they showed an hour and a half late, after I called to ask if they were going to show up. I would hire them again though
    - Virginia M.
  • A
    Healthy Home Services USA
    In a previous review I graded Healthy Home Service USA as an overall F! I scheduled an appointment, to which no one called or showed up! The guy called me on the next available business day and apologized, do to a data outage! They showed up on the next scheduled appointment and gave my much needed chimney a good chimney sweep and cleaned my air ducts! They discounted the services for their mistake and I do plan on using them again in the future!
    - Lynelle S.
  • A
    Abbey Road Chimney Sweep
    Doug Ault came to our home and inspected our fireplace.  He was very knowledgeable and professional.  We now feel safe using our fireplace.  I highly recommend Doug Ault with Abbey Road Chimney Sweep!
    - Wynn S.
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Chimney Sweeps in Memphis

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