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Basement & Foundation reviews in Memphis

  • A
    Mr Rooter Plumbing of Memphis
    Plumber had to run a sewer clean out to find root cause of problem. Once this was finished he found a bad blockage in line and one break in line next to foundation. He was very professional and kept us informed of problem and cost all the way while trying to resolve the problem. I had previously paid 3 different plumbers to fix problem and it still was not fixed. This resulted in a huge problem at my property and caused my home owner insurance to be involved. I selected Mr Rooter off Angie���s list cause I had heard about it and because of Angie���s list I felt I could trust the company. It cost more than I wanted to pay out of pocket but I believe the end results will be my reward. Mr Rooter found the root cause, performed the sewer clean out install, ran a camera through the line, got a mitigation company to perform the dry out and gave me information to have the water damage the plumbing issue caused fixed.
    - Charlotte T.
  • A
    Redeemers Group
    Redeemers Group was prompt, courteous, and professional all around. I called regarding cracked bricks on the outside of our home, concerning for a foundation issue. Scheduling was easy. They called the day before to confirm the appointment and who would show up to our house. The day of inspection Jay called 15 minutes before arrival, and arrived exactly on schedule. He and a colleague (Kirk) were courteous and professional. They even took their shoes off in the house, which my wife loved. They visually inspected the area of concern, and performed professional measurements using a leveled tripod laser. Jay and Kirk determined the crack was due to construction and we had no current foundation problem. They provided advice for keeping water away from our home, and for monitoring the foundation over time. The company also sent a detailed foundation package in the mail so I could read on the topic before the inspection. Overall fantastic experience and I would recommend to those in need of a foundation inspection or repair estimate.
    - Christopher D.
  • A
    Redeemers Group
    The workers were very professional. They took time to explain what they were doing. Had me come out and watch when the house was lifted to see the change. They cleaned up after themselves. They were conscientious about my pets and making sure they closed my gates. I am very pleased with their work.
    - Elizabeth B.
  • F
    S & M Customs
    Set an appointment with Matt for an estimate on repairs at a house I own in Memphis. Set the appointment on a monday for that wednesday at 4:30. He asked me to text him my address and I said I would call him wednesday prior to the appointment to confirm. I called him on wednesday ,he said he was just leaving another customer's place , but that I had forgotten to text him my address . I said no problem, I would give it to him then. He then hesitated and then said he wouldn't make it before I even gave my address to him ,despite his knowing in which general neighborhood he needed to be, as per our conversation monday. Did not give me a reason . When I asked , he mumbled something about just leaving a customer's place . I think he just didn't feel like doing the work. My time is valuable and I am very busy .In fact, I flew in from out of state to take care of business on this house . I try not to waste my time or other's time and do what I say I will ..general grown up professional respectful stuff . Then he says he could come out the next day at 4. I thought that not having my address texted to him as opposed to just giving it to him then was not a valid reason to cancel . As I've said ,he knew my general neighborhood from our conversation monday and understood where he would need to be and when regardless. Gave it another chance anyway ,changed the appointment to the next day at 4. Texted the address as soon as we hung up confirming date/time as discussed. He never showed up ,never responded to my texts or answered the phone . His name is Matt .He is unprofessional, unreliable, and disrespectful .A complete waste of a week of my time trying to set up an estimate. It gives me a pretty good idea about the issues I would have had if I had hired them and this is a very lengthy expensive project . I would never recommend a company with this kind of service,or lack of it.
    - Mona B.
  • A
    Redeemers Group
    The team of three was on time...actually a little early! Dylan, Charlie, and Louis introduced themselves and shook my hand. Dylan then reviewed with me the work that was to be done and asked me if there were any questions. Then, they got to work. They were very respectful of the property and very careful when traversing the house to the basement. The guys worked very efficiently together. I easily discerned that they had done this many times before as they worked so well together. After completion of the work, we did a walk through to be certain that I was completely satisfied. The basement looked entirely different and unquestionably for the better! I was very happy with the work performed and with the communication from the installers at the job site. The Redeemers Group Co. home office also communicated well with me prior to the installation; I had a direct contact person and telephone number in case I had any questions prior to the work being done...this is a definite plus! I will certainly have them return to completely finish out the basement when I am ready. I recommend Redeemers Group without reservation.
    - EUGENE S.
  • A
    American Standard Foundation Repair
    I could not have been happier with our experience with American Standard Foundation Repair. When I called, the receptionist was knowledgeable and courteous and set a time and date for an on-site visit of our house. The firm sent us an email well beforehand to confirm the date and time of the visit, as well as the name of the person, who would perform the assessment. When that day arrived, Mr. Luis Martinez, one of the owners, called ahead to advise me of his exact arrival time. He arrived on time, and after introductions, he asked us to provide a history of the home rather than just go straight to the cracks in the walls. After receiving the full history, walking around the entire property, and observing the cracks inside, he went into the crawl space and remained there until he had completed a full assessment. He explained the reason for the cracks, provided an evaluation of the crawl space beneath the rest of the house, and provided his insight into the hydrology that was at work outside the house. After explaining that no additional foundation support effort was required, he departed, after ensuring that we understood completely and that we were totally satisfied. Before he left, I offered to pay him for almost two hours of his time, but he declined. I respect and admire that kind of honesty and competence. Not only was Mr. Martinez a consummate professional, he was very personable. I would hire him again and recommend this firm to anyone else! He was also very pleased with some masonry work that we had done on our exterior bricks and asked for the name of the contractor. I was proud to provide him with the name of that contractor, who I had also acquired through Angie's list!
    - Robert and Darlene W.
  • A
    Redeemers Group
    It went very well. They showed me exactly what they were doing and listened to my opinion and preferences as to where the support was most needed. They had to maneuver in some really tight places, but were extremely professional and good natured about it. When they were finished the lead installer walked me through the house to show what was lifted and to show me what to look for if there were ever any additional problems. They also swept up the dirt that had been displaced during their work.
    - Sandra D.
  • F
    Conway Services
    It took them five days to complete. They cut the water line to run the new sewer line underneath of it so we were without water for two days. The plumber doing the work was quite rude to my wife. When they finished they left a lot of dirt in the driveway and one week later the ground started caving in where they did the repair. Called and told them about it and they said they would send someone out, it has now been two months and no one has came to do repairs PLUS now the water line is leaking where they cut it and I called five days ago and told them about it and they said they would send someone out to fix it. GUESS WHAT!! It's still leaking and no one has been here to fix it!!
    - Donald L.
  • A
    Wigginton Concrete & Enterprise
    Great! As a retired contractor, I am very particular. I was very impressed from beginning to end! Eugene was very professional. Alway came when he said he would arrive and always performed well. Great communication and excellent crew! He was able to adapt when any unforeseen issue arose and solve them as required! He even worked on weekends because of weather delays! several of my neighbors are planning on using him because he did such a GREAT job!
    - Steve R.
  • A
    Redeemers Group
    Great, they were professional, responsive, and even bumped up my appointment to knock it out immediately. If you get any of their services, make sure you reference me. Also, they have a 10% off coupon in the Memphis Clipper magazine or valupak coupons.
    - Michael G.
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Foundation & Basement Contractors in Memphis

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  • 5 Star TN

    2818 b foster ave
    Nashville, Tennessee