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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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Basement Waterproofing reviews in Memphis

  • A
    Redeemers Group
    The team of three was on time...actually a little early! Dylan, Charlie, and Louis introduced themselves and shook my hand. Dylan then reviewed with me the work that was to be done and asked me if there were any questions. Then, they got to work. They were very respectful of the property and very careful when traversing the house to the basement. The guys worked very efficiently together. I easily discerned that they had done this many times before as they worked so well together. After completion of the work, we did a walk through to be certain that I was completely satisfied. The basement looked entirely different and unquestionably for the better! I was very happy with the work performed and with the communication from the installers at the job site. The Redeemers Group Co. home office also communicated well with me prior to the installation; I had a direct contact person and telephone number in case I had any questions prior to the work being done...this is a definite plus! I will certainly have them return to completely finish out the basement when I am ready. I recommend Redeemers Group without reservation.
    - EUGENE S.
  • A
    Redeemers Group
    Project went well. Our crawl space was gross but not totally terrible. We did renovations on the first floor of our house, and when we pulled up the ceramic tile floor that was in our kitchen, the backside of the tile was covered in mold. I wasn't concerned about having a dirt crawl space or honestly the water in it until then. Kind of assumed out of sight out of mind. They fully encapsulated the crawl space, added a dehumidifier and sump that were appropriate to our size space. Didn't think they were trying to sell me more than I needed. I had to install an outlet in the crawlspace for the dehumidifier, but they told me I would need to. I don't know anyone that wants to spend money on their crawl space, but I wasn't about to have mold all through the house from the moisture coming from below.
    - Ben G.
  • A
    American Standard Foundation Repair
    I can't say enough good things about dealing with Wesley, Jestin, Jay, Louie, and company! Responsive, professional, prompt, and conscientious!
    They did the majority of the work in 2 days, and were very aware of the fact that rain was expected and stayed late to get the work complete before storms hit.
    They really went the extra mile for me, and I so appreciate the quality of work and professionalism.
    I highly recommend this company to do this type of work and would use them again and again!
    A smooth transaction from start to finish.
    - Ann C.
  • F
    American Standard Foundation Repair
    After contacting American Standard Foundation Repair, I was told by the office manager, Cory, that the emailed estimate must have landed in my SPAM box, but he was going to contact Jestin to send it again. I checked my SPAM, but there was no such email.

    I contacted Jestin once again, and he told me "we can't do it like that". I had no idea what he was talking about, and he further explained that I needed to purchase a de-humidifier. Also, there was NEVER a quote emailed, nor was I provided the sample of material.

    I don't understand why I was lied to. I would think a better approach would have been to provide the promised quote with the understanding that I needed a dehumidifier.  End of story. 


    - HAL G.
  • A
    American Standard Foundation Repair
    What great guys! They came out the next day and checked out all of my concerns. They even got out the fancy super-accurate level to check all over my floor and doorways (visually things look uneven but the machine says they are actually level) to allay my worries. They checked all over inside & out and saw no causes for concern and showed me what to keep an eye on that would alert us to potential problems. They gave me a quote for a French drain to alleviate a drainage problem and were quick to tell me what they had (& didn't have experience fixing, like a roofing issue). No attempt to sell me on unnecessary services and they gave me free piece of mind! I will definitely use them to get the French drain in a few months. I'm so grateful to find an honest, knowledgeable, and friendly firm!
    - Diane B.
  • F
    Redeemers Group
    It did not go. And I can only guess at the date. It has been some time ago.
    Here is what happened: I contacted Redeemers, someone came and gave an estimate, later I called Redeemers, said I did want to get this work done if we could plan a date for the work to begin. I was told by the agent that he would have to check his calendar and get back to me.
    I never heard from Redeemers again.  My feeling is: if you don?t get clarity and cooperation with a contractor as you are contracting and are willing to pay them money, you probably will not get cooperation later if problems arise.
    I moved with another company and am very satisfied with the work.
    - Patrick F.
  • A
    Redeemers Group
    Great work, You should always oversee any big job on your house for the small things to be sure are done. But just like the before after on web site that what basement/crawlspace are now like and big big difference on A/C and humidity. A/C is colder and running less. 90yr old dank basement is now white and bright. It's worth the investment.
    - STEVE D.
  • A
    Crawlspace Doctor
    I normally don?t take the time to write these up as most vendors are average. I do write up the real bad ones and the very good.  Not many make the very good category.   

    The Crawlspace Doctor (Matt) is one of the best service companies I?ve ever dealt with over the last 30 years.  Matt spent a great amount of time explaining, photographing and estimating our problem. He was successful at getting the water and dampness out of our crawlspace.  The space is bone dry now and the job was completed on time.   Our problem was unique as a few years ago another crawlspace company had done a very poor job putting up a barrier. Matt came in and fixed their errors for a very reasonable price.   Matt is excellent at communication both email and voice. He is one of the few vendors I?ve ever used who called back to see how the problem was going AFTER the final check.

    I can?t recommend this company enough ? please email me if you have questions.  jim@centergrove.net
    - James B.
  • A
    American Standard Foundation Repair
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    - Charles S.
  • A
    Redeemers Group

    The representative inspected my crawl space and the exterior perimeter of my home. He answered my questions and addressed my concerns in a professional and courteous manner.

    - Rachelle H.
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Waterproofing Contractors in Memphis

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