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Dog Grooming reviews in Madison

Real People ~ Real Reviews ~ Real Results

  • Everything went very well! We have taken our animals here before. When they send the dogs home, they send them home with a new bandana. We’ve gone for 4 years now with several of our pets and we’ve always got great service from them. We know they are taking good care of the animals because they come home happy.
    - James M.
  • I recently had one of my dogs groomed by Tabby & Provider name locked. mobile grooming. Our old boy was a stray and has had a tough life. He's about 15 now. We just wanted him cleaned up and lightly trimmed. I warned the groomer that he had a very sore shoulder and was easily traumatized by grooming.
    About 20 minutes into the grooming, there was a panicked ringing of our doorbell. Running upstairs to answer the door, the groomer asked me if my dog had ever had a seizure. I answered no, and she said "I think he's having one now." We ran out to the truck and my cold wet little dog was in extreme stress lying in the stainless steel sink used for cleaning and grooming. There weren't any towels in the truck to wrap around him so I had to hustle him into the house - the temps were in the 40's - to get him dry and warmed up. He was, for lack of better words, completely freaked out. He didn't recognize me or our home and was completely panicked. While trying to wrap him in a towel to at least get him dry, I asked the groomer how much it would cost for today's minimal service and if I could send them a check, so that I could focus on getting my dog calmed down, warm and dry.
    About 10 minutes later, the groomer returned saying that she talked to her boss and that their minimum charge for a visit was $90 and if asked I was going to pay now. I quickly wrote a check while picking my dog out of the cactus he had just stumbled into. It is now three hours after the grooming and my dog is still pacing and panting around the house.  
    My dog's response to being groomed  was not the fault of the groomer. However, to be charged full price for a partial shampoo and nail clipping is an insult and is the reason for the one star rating. The 'boss', who I assume is one of the owners, responded completely inappropriately to the situation. There should have been some consideration given for what had happened on their watch. I will not be calling Tabby & Provider name locked. 's again for service, nor will I shop at their store.
    - Michael L.
  • I met Provider name locked. about 7 1/2 yrs ago when she worked for a different dog grooming service.  My rough collie, Provider name locked. , had a bad experience with another dog groomer at a different dog grooming place.  He was 1 1/2 yrs old  and I knew something had to have happened because he was barking and crying when I went to pick him up and then when we got home he curled up in the corner of the living room and stayed there for 1 1/2hrs.  Not typical behavior for Provider name locked. at all! Before he had the bad experience he would let me brush him, after the bad experience he would run away when he saw the brush and snap at me.  I told Provider name locked. what happened and she said she would go easy with him.  Provider name locked. worked her magic and a year later I was able to brush him without him running away or snapping @ me.  She does such a great job and Provider name locked. LOVES HER so we have stayed with her for the last  7 1/2 yrs.  He gets groomed every 2 weeks.  We would follow her anywhere!  We also use  her dog walking  services.  If I'm not at home she will leave me a note about how the walk went.  That's pretty nice! Provider name locked. has made new friends and gets pooped out after each dog walk!  He gets SO EXCITED when she comes.  He LOVES HER SO MUCH!!!  If I ever need someone to sit for Provider name locked. it will be her! Provider name locked. means more to me than anything on the planet and I would not trust just anyone  with him.  Provider name locked. deserves the best and Provider name locked. is the BEST!!!
    - Susan D.
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Dog Groomers in Madison

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