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Moving reviews in Madison

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  • The provider advertises on its website that "our drivers and crew are well trained in handling your furniture" and Provider name locked. (sales rep) promises that they only use their own men. It was two high school students who carried my things into my new place. These young men dropped my China cabinet breaking off the two front corners and breaking the glass and wooden support structures in one of the doors. Estimates to repair the damage are $1000.00; the company has offered $120.00. 
    The provider advertises on its website that they are "a proud member of the American Moving and Storage Association and fully subscribe to the high standards required of all members." One of the benefits is that a dissatisfied consumer can request arbitration through this organization. The problem is - the provider is not a member, despite its claim.
    The provider assured me that the cost of long distance moves are "guaranteed" (Provider name locked. ), yet I was charged $159.00 more. When I called Provider name locked. about this, he said he would speak to the driver and get back to me. I never heard from Provider name locked. again.
    The provider has not responded to three letters from the Better Business Bureau (they have an F rating with the BBB) or my attorney. They did not appear in Small Claims Court, so I have a judgment against them
    - Carol M.
  • The initial estimate was done very thoroughly - after going back and forth I elected to do all the packing myself and we moved some boxes ourselves to save a little money (with these changes the estimate was ~1600). 
    The moving crew showed up on time, quickly surveyed the house and started loading the truck. They did a great job of working around the fact we were still packing the last few boxes (they even gave us a few boxes they had on the truck to help). Everything was loaded in about 3-3.5 hours, they then drove to new house and unloaded. Things were put in the final rooms and locations (well, as best as can be expected since I wasn't 100% sure on where we wanted everything).
    The crew was very professional and seemed to be having a good time (even though it was 90+ degrees that day). They worked HARD.  We have not found any damage on any of the furniture or anything from the boxes - which is amazing (our previous two long-distance moves were not so lucky with furniture scratched, stuff crushed, etc). I would definitely use them again.
    - Brian F.
  • I used Provider name locked. many years ago to move a sofa I bought second hand, and friends who recently moved had used the company and were very pleased with the job they did. When I called, the company contact answered the phone promptly and was able to schedule a move within a few days. The movers had another job earlier in the day, so they only had 4 hours available for the Saturday I wanted to move. I only wanted to move about half of my household in order to leave some items for staging sale of my house, so this seemed perfect. It turned out to be plenty of time, and the movers completed the job in less time than had been allotted. Two teams came: Provider name locked. & Provider name locked. and Provider name locked. & Provider name locked. . Provider name locked. was the one who coordinated the move and packing of the truck.
    These movers were professional, efficient, very hard working and a pleasure to work with. They were careful with my furniture, using furniture pads and giving additional attention to fragile items. They were very skilled at getting large items through narrow spaces, like up the basement stairs, and packaged the moving truck very efficiently. I was amazed at how quickly they were able to move everything.
    - Christine W.
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Moving Companies in Madison

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