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Home Theater And Stereo Installation reviews in Madison

  • A
    University Audio
    Steve Briggs, the General Manager, really knows his high-end sound systems. Before committing to anything, Steve spent hours with me to determine what I was looking for in a system and then recommending the best, in his opinion, components that gave me the features Ii was looking for at a price that I was willing to spend. I could have spent much more, and received a system that would be above my audio appreciation, but I am extremely happy with the system he recommended, and which I purchased. Delivery was timely (Steve was careful to keep me advised when one component was back ordered at the manufacturer) and setup of the system was thorough. University Audio is not inexpensive, but you get the kind of service and attention that satisfies that you are getting good value for the money. And, even after purchase, delivery and installation, Steve has remained willing to provide timely and understandable assistance whenever I have a question or problem. I highly recommend the service provided by Steve and University Audio.
    - Stephen B.
  • A
    AMS
    I wanted a new head unit (new model out), and they got me in the same day. The installation was done super fast, and everything was done very well. This is the absolute best place for car audio in the greater Madison area.
    - Andrew W.
  • A
    PARKS ELECTRICAL
    Everything went great on a multitude of issues that Parks Electric handled for us recently. We have always been very happy with their expertise and friendliness. Steve runs a great business and Dave has really developed an expertise in home theater systems. We have done business with Parks Electric since 1993 . We also have several other family members that have been long time customers of Parks Electric.  This family business is a class act. After living in other cities where finding trustworthy, quality professionals that offer top service was often a challenge, we are thrilled to be back in Madison working with the friendly, knowledgeable professionals at Parks Electric
    - Jennifer M.
  • F
    Helping Hands Electric LLC
    this was one of the worst experiences that i've had on angie's list.  so very disappointed.  it started off going very well.  came out to the house to get more information on the jobs we wanted done.  it went downhill from there.  it took a long time to get the quote and when I got the quote I was shocked to see how much he wanted to charge us.  Keep in mind, I had another Angie's List electrician out previously and I was basing what they could get done off of what the other company was able to get done in an hour.  Had to narrow the scope of the work being done.  Waited for several months to get a new quote.  Finally, after numerous calls from me to the provider, got them out to the house.  Based on our previous conversations and narrowing the scope of the work, I was excited just to get the project done.  I will say that the quality of the work seems to be good.  I was led to believe that the work done would be covered under the angie's list big deal i bought.  imagine my surprise when i got a bill for another $100.  I was very upset.  Called to ask them what's going on.  they were not helpful and had no plans on working to make me a happy customer.  i had no plans to pay them.  About a month goes by and they call me asking for their money.  i again out line my concerns with the process and what I was led to believe.  they threatened to send my account to a collection agency.  i finally paid them tonight but i am still so very disappointed with the provider.  i can't believe that angie's list has these guys on there and that other reviewers have had good experiences with them.
    - Douglas L.
  • A
    JB's Home Improvement LLC
    Jeff arrived early for our appointment and was ready to get to work immediately.  He was pleasant, knowledgeable and worked quickly and efficiently. The whole process of installing mounts for a 60" flat panel television and wireless sound bar took less than an hour, including relocating the television mount to a different position on the wall (at my request, no mistake on Jeff's part). I plan to use J B Home Improvements in the near future for other home improvement tasks, and I feel confident that Jeff will be able to accomplish them as expertly as he did this service.
    - Andrew C.
  • A
    PARKS ELECTRICAL
    Overall, I had a great experience with Parks Electric.  I needed help with installing some rear speakers for my entertainment system.  I need to get rid of the wires that lead to the rear speakers.  They were able to run the wires underneath  the floor between my living room and basement and then intalled rear speakers that were flush against the wall of our living room.  They also installed recessed lighting in our master bedroom and living room.  I was impressed with the quality of their work.  They were also very prompt in providing their services.  I would be happy to call them again if I need additional electrical work!
    - Karen R.
  • F
    Einstein Audio Systems Inc
    I spoke with Charlie a week ago and he asked me to email him some photos of my living room so that he could get an idea of what kind of set up I had. I sent him those photos the next morning. After a couple of days, I had not heard back from him. I called and left a message asking him if he had received my email and if he could call back to discuss his thoughts. It is now almost a week later and I have not heard back from anyone. I am NOT impressed with the responsiveness and punctuality of this company. I do not feel I have to beg someone to come and do some work in my house. If they cannot provide the simple courtesy of responding to a simple email or phone call, I can't image how punctual they would be in doing the actual work.
    - Karen R.
  • A
    Helping Hands Electric LLC
    The cost for this work was exceptionally low and his work, conduct and communication was exceptionally good. I eventually relied on him to monitor construction work that was being done by other crews. He had our interest in mind and politely pointed out flaws or difficulties in other work that we were unable to identify. We eventually used Ader as a foreman to run multiple projects including sheet rock/plaster, fine woodwork and general carpentry. He contracts with and oversees high caliber crews. I would give him the highest rating.
    - james d.
  • F
    ON POINT AV
    Unfortunately it went very poorly. Again, I used these guys once before and it was a really good experience so it was very disappointing. Eugene spent 3 hours at my house trying to fix the issue with our remote control not working and I paid him $100 for his efforts-though he didn't fix the problem. Eventually he concluded that they needed to order a new remote control relay system and promised to order it right away. A few hours later the temporary setup that he put in place for us stopped working so the only way for us to use our television was to go into the basement each time we wanted to change the channel. I called Eugene and told him what was happening and he said he would come over the following day (a Friday) at a set time to repair the problem. He did not show up nor did he call. When he was very late, I texted him asking about his ETA and he responded saying he would call me in a little while. He never did. So, I waited until Tuesday as Monday was a holiday. I called him and again he promised to come over and repair the problem that afternoon and he also told me that the missing part was just ordered that day but that it was on the way. Again he never showed and never called so we were stuck waiting for him. Over the next three days, I tried several more times to reach Eugene Bachman via cell and email and he stopped responding to any efforts to reach him. Eventually, I completed the work myself. I was very disappointed in the lack of professionalism and integrity demonstrated by Eugene. The fact that I was able to solve the problem and he wasn't also raises some concerns. I would not recommend using this service provider-you might be better off spending the money with Best Buy for your installation-at least they will answer their phones when there is a problem.
    - Eoin K.
  • A
    ON POINT AV
    On Point AV consists of two brothers who have backgrounds in audio visual and home theater installation. First, they came to my house to gather all of the details about what I wanted and how I wanted things to look. We were able to sort through all of the details so there would be no surprises when they arrived to do the work. The following day, a quote was emailed to me. We set up a time and they arrived on time and worked really well together to have the job completed within a couple of hours. They vacuumed as needed while they worked. They wore shoe covers to prevent tracking dirt. They knew exactly what they were doing and did a great job. I would estimate that I saved over $200 from having Best Buy do the work.
    - Eoin K.
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Home Theater Installers in Madison

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