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Health reviews in Madison

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  • We won't be going back - I have been to him for probably 6-7 years. I've seen this particular doctor (who I think owns the practice), I think 3 times. The other optometrist has left, I liked him a lot better. I can't say anything good, and neither can my husband (who I persuaded to go with me).

    My husband even made a call to our insurance company to complain about how bad they were. He used to work in insurance, and they repeatedly told us things weren't covered, and I'm positive they are. 

    We spend more time as repeat patients filling out forms and signing things than we did actually having our eye exams. We both have good eyesight, but we're wondering if we really got a decent eye exam, so I'm contemplating paying out of pocket to go somewhere else. It was very clear that once he realized we didn't want to buy prescription 1.5 reading glasses and instead get them from the drug store, it was like he wouldn't give me the time of day.

    It seemed like he was just out to sell his product, and once he saw we were educated and questioned him, he had no use for us, which is fine. Very dissatisfied.
    - Beth E.
  • Everyone there is very competent and friendly. There was a little mix up about a form I wanted filled out. One of their help, not a nurse or anything, did not fill it out. They put the paperwork somewhere and I had to go over and get it, but that is an anomaly. They do good work.   

    - Neldine N.
  • The dentist did a good job.  However he did leave a piece of bone in the gun.  I went back a few days later and he pulled the bone out, it took him about 30 sec or less.  They charged me $121.00 to take that piece out they missed when they pulled the tooth.
    pullAt the first appointment to have the tooth extracted they quoted me $298.  I paid the full amount before i left the office.  Then a get a bill in the mail for $242.  I returned to the office to question the bill.  The billing worker told me they changed an additional amount to look at the tooth and say yes i can pull the tooth.  That was $121.00 to take one X Provider name locked. and look at the tooth.  
    My opinion is this.  I can see how the dentist missed the piece of bone in the gum as i was bleeding.  But to charge me to take that piece out with no numbing drug was outrageous.  After complaining about that they did take the last $121. off my bill, but insist i pay an additional $121.  The dentist was good, but their billing is a rip off.
    - John C.
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Health Care And Dental Providers in Madison

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