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Hair Salon reviews in Madison

Real People ~ Real Reviews ~ Real Results

  • I've been here a few times since they feature pretty good deals on groupon regularly. But this is now the third time that I have had an issue with my appointment. First of all, it normally takes about a month to schedule an appointment if you want evenings or weekends (The girls seem shocked that I can't get away from the office at 10am on a Tuesday for a manicure?). The first time I showed up and waited 45 minutes, then the girl told me that the person my appointment was with didn't show up for work that day, so she could quickly do my toes, but didn't have time for my nails. She was very nice about it, gave me a 50% off coupon and apologized, and I thought it was just a one time thing. The next time, the stylist I had called in sick, and they tried to call me that afternoon to reschedule, but they had my phone number wrong, so I didn't get the message. The third time, they called me the afternoon of my appointment to say that they mistakenly only scheduled 15 minutes for my mani-pedi, so they would have to reschedule. Each time they have been helpful and tried to make it up to me, but then it is several weeks before I can get the service that I wanted. I don't often treat myself to spa services - it's usually when I have an event coming up, so it's pretty frustrating to not be able to count on the appointment, especially when it's a groupon and I already paid for it.
    - Grace G.
  • I LOVE Ivana. I've recommended her to a few of my great friends, who've now been with her a while. Ivana does a great job with anything I'm trying to change or do with my hair style and color. She's a meticulous stylist. She also did my updo when I got married, and I got TONS of compliments.
    - Christie Z.
  • Convenient and price is right.  Falen is the manager and does a great job of cutting my hair.  She seems to know more intuitively what I’m asking.  I don’t need to explain at great length the type of cut I want.
    - Frank g.
  • Badly.  The stylist didn't seem to understand how to cut a basic, maybe old fashioned hair style.  Instead, she cut it way too short in spots and choppy in other spots.  I was so disappointed that after three tries, I never went back.  For the cost of this place, it's not worth the money.  You can get a better haircut and a more responsive stylist at one of the low cost drop in places.
    - Lisa E.
  • I think the quality of the cuts is high.  Kate is great and handles my straight hair well.  The place is very ritzy.  I would prefer a more plain environment and to pay less.  My main complaint is the price.
    - Nancy I.
  • I have been using them for over 20 years. I have known the hair dresser forever and we have been good friends. The person I had prior to that retired and I started using this girl and I have been there ever since. It is a very pleasant place to go and the other people that work there are very nice. I assume that their prices are the same or average with everybody else.
    - Sue B.
  • Service was adequate, not amazing. The thing about this place is that they try too hard. It looks as if they were trying to follow the hipster barbershop trend you'll find on the west coast, but poorly executed. No music playing, sparse waiting area, very blah.
    - Heather W.
  • I have used them since 2008. It is a very relaxing salon. There's not a lot of drama and is very peaceful and quiet. They product line is great.  I have had 2 stylists there and right now it is the owner Chris. She knows her stuff about hair coloring and cutting. Appointments are easy to acquire.
    - Robert H.
  • This was my first visit and Julia did a wonderful job giving me a cut that meets my needs and looks amazing!  She took the time to talk to me before she got started, which made me very comfortable and satisfied with the whole experience.
    - Anita M.
  • I have used Bella since moving to Madison in 2007.  The salon staff is always friendly and professional.  The atmosphere of the salon is calm and soothing. The services are a little expensive, but not more than what you would except for a quality salon.   The size of the salon is small, so it never feels overly crowded.
    - Sarah S.
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Hair Salons in Madison

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