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There are 8 top-rated patio and sunroom builders in your area and 218 to avoid.

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Sunroom And Patio reviews in Louisville

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  • DO NOT SIGN ANYTHING OR GIVE THIS COMPANY ANY MONEY!  I have filed a complaint with the Kentucky Attorney General's Office as well as the BBB in Louisville, Lexington and Cincinnati against Provider name locked. .  I cancelled my contract within the terms/timeline and followed the contract cancellation directions.  They will not refund the 50% down payment deposit they received from the bank I financed the project through.  Half of the time when I call I get their voice mail message and the other half of the time Provider name locked.  answers and says she will give my message to management (Jerod the owner or Provider name locked. the manager).  I have NEVER received a return phone call to date (07/24/2015) nor have I received my refund so I can pay back the bank loan.  It is going on one month since I cancelled the agreement. 
    The "sales rep" named Jerod that came out to my house was actually the OWNER and when speaking about the work he would say things like he'd have to call the "home office" to get approvals, check stock, etc, all the while he owns the place and is playing a game to pressure you and make you think you need to act quickly. When my local government office, who is trying to assist with recovering the refund, called to discuss the situation with Jerod (the owner) he claimed that he did not know anything about my contract/cancellation even though he sat in my kitchen and dealt directly with me and I also mailed, emailed, and faxed copies of the cancellation letter to their office and spoke with Provider name locked. twice and she stated my file would be updated with my cancellation letter and provided to management.
    Also, be aware that they claim to be BBB Accredited but only the Provider name locked. , KY location is accredited with the BBB.  After researching this company further I found they created separate entities for Louisville, Lexington, and Provider name locked. so the BBB would have to split the complaints into three different reporting regions.   Louisville and Lexington has many, many complaints against them.  No reputable organization would conduct business this way. 
    It's a shame that a company like this would scam hard working people and place a family like mine into a financial bind because of greed.  don't be fooled like I was.  Heed my warning.  Again, DO NOT SIGN ANYTHING OR GIVE THIS COMPANY ANY MONEY!  You will regret it, I know I do.  Hopefully this review will help save someone else from making the same mistake I made by giving them money and signing a contract that can be cancelled but Provider name locked. doesn't uphold their end and refund the money.
    - Missie G.
  • The snow, ice, and serious cold slowed the process down some which was understandable.  They removed the existing space and completed work to  assure the current roof was acceptable.  They also moved the hot tub off the deck as requested, since the tub was not going back into the new room.  As the work went on and some minor concerns came up, rough flooring as an example, they took care of it quickly.  Everything seemed to fit together nicely, the room looks as good as the pictures from the salesmen's book.  The sliding doors all move nicely, very pleased with the product and the work done.
    - Ed R.
  • The salesman was very informative and helpful.  The installers were extremely accommodating, courteous and professional.  The work was very well done.  They were able to complete the work in-time for Thanksgiving as-promised.  We enjoyed the new room immensely for both Thanksgiving and Christmas.  Plus, it looks awesome!
    - Paul O.
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Patio And Sunroom Builders in Louisville

Companies below are listed in alphabetical order.
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