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Insurance Agent reviews in Louisville

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  • I am very pleased with this insurance agency and the coverage that they offer my family. Our current plan is through a group plan with the local university. We pay a significant amount for the insurance and opted for the least amount "out of pocket". Although I definitely agree that you get what you pay for, I was pleasantly surprised that for a 4 days hospital stay our insurance covered more that I anticipated. I also had to contact the agency various times over the past several weeks and was pleasantly surprised that I got through to an agent quickly and they were always polite and able to help and answer any questions I had about my coverage. I was pleasantly surprised that they covered 100% of a genetic test for Cystic fibrosis which I had heard many agencies don't cover. Overall, if you are willing to pay, this agency has a great group plan.
    - Laura T.
  • I have found that there are a number of issues that : 1) State Farm makes mistakes on product issuance at the company level related to billing. I am not sure if this is corporate problem or the agent following up. I never had this problem with any other agent and this is going back over 35 years. 2) Product price has gone up for home insurance for car and home in Kentucky 3) They do not respond promptly and they seem to forget about you.
    - Daniel R.
  • Very slow !   This claim took almost a year to settle.  They used an independent adjuster who was never around because he was on the east coast handling Hurricane Sandy claims.  He said that deducting claim payments for depreciation was becoming the "industry norm."  There are OVER ONE HUNDRED homes on my street that were damaged in this hail storm.  I was the only VICTIM who paid any more than a deductible.  Every one of my neighbors - who's home is the same age & condition as mine - got new roofs and only paid their deductible.
    - John M.
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Insurance Companies in Louisville

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