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Foundation Repair reviews in Louisville
Real People ~ Real Reviews ~ Real Results
Everything was completed in one day. They went the extra mile to remove the existing shrubbery without extra charge. All cracks in the brickwork of the house were repaired and none have returned after two years.
Their price was below two others and they added in the removal of the shrubs, which the other firms wanted me to do prior to starting the job.
- Richard L.
I scheduled an appointment but they never showed up. I thought I may have marked the wrong date on my calendar -Wednesday instead of Thursday - but when they didn't show on Thursday I called the office. The person I talked to supposedly called the person who was supposed to come to my house while I waited. He told her he was at my house for 30 minutes - which clearly was not true. She then said he would call me. I never received a call. I'm glad other members have had positive periences with this provider, but my experience was very disappointing.
- Marla W.
I needed an estimate to fix the leaking and a crack in the basement and it was 2 weeks before I could get someone to come out. He called before coming to my home to see if he could come early. I told him I was at work and it was my Mom's house but I lived there too and would be paying for part of the waterproofing. My Mom said he was very nice but she told him we had already gotten one estimate so we were getting other estimates too. My Mother asked him if he could give us an estimate for the basement leaking and also to fix a vertical crack on the wall. He left her the estimate to fix the crack and told he would drop off an estimate for the french drain he suggested we get installed.
That was about 2 weeks ago and I've never seen an estimate for the waterproofing. I called him last week and asked him if he could give me a call about the estimate but I've still never heard back from anyone. I realize there has been a lot of rain lately and they may be very busy, but even a phone call would've been sufficient to say he would get it to me but just to ignore a customer isn't professional at all. There are many other waterproofing companies out there that are competing for my business.
- Vicki B.