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Firewood Company reviews in Louisville
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My experience with Provider name locked. was 5-star!!!!! Provider name locked. is fabulous!!! Their customer service is impeccable. I called to get pricing on some firewood. The friendliness on the phone was a nice surprise and the pricing was great. They came to deliver exactly when they said they would, stacked, and again the friendliness surprised me. The employee on the phone even offered to put me on the firewood list for next year. She offered, I didn't have to ask.
- Cynthia O.
I have two wood stands, one holds a Provider name locked. and one is slightly smaller so there should have been an extra pile of wood. The first stand was loosely packed and not level with the top of the frame and the second stand was only just filled. As the wood for the second stand was just dumped (they warned me they wouldn't move the wood to another deck) I had to inquire about the shortage by phone. Their solution was next time I ordered from them they would give me extra to make up for it. Needless to say i will not be ordering from them again and advise others to find an alternative company.
- Hilary H.
Very good communication. They weren't able to do it immediately but kept me informed about when they could. Very professional in their stacking, best I've ever had. Highly recommend.
- Margaret G.