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Cell Phone Service reviews in Louisville

Real People ~ Real Reviews ~ Real Results

  • They have always been great. I have a basic plan that does include text messaging that I don't use often. I rarely hit any dead spots or have a dropped call.
    - RICK T.
  • This is my review of "Straight Talk's home phone service (a division of America Movil)
    America Movil does business as Provider name locked. , Net10, & Straight Talk Wireless (all are MVNO Mobil Virtual Network Operator's)
    which is to say They have No Towers of their own, but supply their customers with connection to towers via their contracts with other providers.
    I had previously switched my cell phone service from another provider first to Straight Talk,
    (which was overkill for us), and then to Net10. i was on autopay, but each anniversary there would be a problem, and my phone service would be disconnected, and I would have to submit a ticket to get our phone service working again.
    I left them and switched to another provider.
    Then I seen the TV commercial's for "Straight Talk's Home Phone Service.
    I ordered the unit of Straight Talk's website and paid $127.14 for The Straight Talk home phone adapter, with a $15
    time card for the first month, and this price also included shipping.
    being scared of my previous problems with this company's autopay, I decided to order my minutes manually.
    a few days before my expiration date, I attempted to purchase my next month's $15 fee, but received an error (SP_CREATE_CALL_TRANs Invalid MIN..). I did not receive any indication that the charge was successful, so I figured it was a problem on my end, so I used different browsers etc. to tray and make the transaction go through without an error.
    Before submitting a ticket I checked history to find out that my transactions did go through, Now I had to submit a ticket about the error as well as to get the money refunded from my other transactions. I told the tech, about my fear of being cut off, but was told the problem had been corrected. on 1/7/2013, my service was disconnected even though i had paid.
    I would have loved to love this company but can't, and don't recommend them. For the most part their Customer Service reps are nice enough, The problem is with their computer systems and connectivity. Contacting customer service to have your phone reconnected should be the exception, not the Provider name locked. .

    - Pat W.
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Cell Phone Companies in Louisville

Companies below are listed in alphabetical order.
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