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D
" I tried because a relative had a good experience with a female doctor there. I went twice and saw two male doctors for what had started" as a sore throat and developed into a slight earache. The first doctor - after at most 90 seconds with me looking down my throat and in my ear and listening to my heart with a stethoscope - declared I had an ear infection and nothing wrong my throat, prescribed a weak antiibiotic (ZPac) and left the room without even telling me whether he was done and I could leave. Three days later, both the sore throat and earache were worse, and I had pain throughout the right side of my face. So I returned and saw a different doctor. I got another 90-second exam (at most), was told nothing could be done other than changing the antibiotic, and again was left wondering whether the doctor was done and I could leave. I got a stronger antibiotic (amoxicillin). Neither doctor had even felt for swollen glands. This was a Monday. By Friday, all previous symptoms were worse, and I had such extreme vertigo and nausea that I couldn't drive and had to carry a garbage bag just to walk from room to room. So I went to a Little Clinic at and waited about an hour to see a nurse practitioner, who spent about 20 minutes with me. In that time, she asked several questions about my symptom progression, looked more closely into my ears and nose than either previous doctor, felt swollen glands in my throat -- and then explained what she had seen. She said I did have an ear infection and needed to stay on the amoxicillin, but noted that it was not clearing up because it was caused by a sinus infection that amoxicillin couldn't fully cover. She prescribed an inexpensive steroid for inflammation, as well as ear drops and recommended Dramamine 2 to cut my nausea. She said to resume my Zpac if I still had sinus infection symptoms after the amoxicillin ran out, spoke to me about possible drug interactions, and told me that she would check on me by phone in a few days - but noted that the next step, if needed, would be an ENT. Less than 24 hours later, I am already starting to feel better, and - most of all - I feel some confidence that I know what is going on because someone has actually paid attention. I understand that is not trying to offer elite healthcare, and I understand that $99 is not a huge amount for an office visit these days. But it is quite a lot for a 90-second, slipshod diagnosis that extended an illness that could have cleared up faster with a little more thoroughness and compassion. In other words, they could do better without adding to expenses. The Little Clinic visit cost $85.

-Amy F.

A
"Every time I've gone there, they've been phenomenal. They're not really crowded. They have real doctors on staff. They're open late and everything" is clean. They're very thorough and even call you the next day to follow up with you. They'll take your insurance and call in any prescriptions. They spend time with you.

-Julie B.

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  •  I tried Provider name locked. because a relative had a good experience with a female doctor there. I went twice and saw two male doctors for what had started as a sore throat and developed into a slight earache.
    The first doctor - after at most 90 seconds with me looking down my throat and in my ear and listening to my heart with a stethoscope - declared I had an ear infection and nothing wrong my throat, prescribed a weak antiibiotic (ZPac) and left the room without even telling me whether he was done and I could leave.
    Three days later, both the sore throat and earache were worse, and I had pain throughout the right side of my face. So I returned and saw a different doctor. I got another 90-second exam (at most), was told nothing could be done other than changing the antibiotic, and again was left wondering whether the doctor was done and I could leave. I got a stronger antibiotic (amoxicillin). Neither doctor had even felt for swollen glands. This was a Monday. By Friday, all previous symptoms were worse, and I had such extreme vertigo and nausea that I couldn't drive and had to carry a garbage bag just to walk from room to room.
    So I went to a Little Clinic at Provider name locked. and waited about an hour to see a nurse practitioner, who spent about 20 minutes with me. In that time, she asked several questions about my symptom progression, looked more closely into my ears and nose than either previous doctor, felt swollen glands in my throat -- and then explained what she had seen. She said I did have an ear infection and needed to stay on the amoxicillin, but noted that it was not clearing up because it was caused by a sinus infection that amoxicillin couldn't fully cover. She prescribed an inexpensive steroid for inflammation, as well as ear drops and recommended Dramamine 2 to cut my nausea. She said to resume my Zpac if I still had sinus infection symptoms after the amoxicillin ran out, spoke to me about possible drug interactions, and told me that she would check on me by phone in a few days - but noted that the next step, if needed, would be an ENT. Less than 24 hours later, I am already starting to feel better, and - most of all - I feel some confidence that I know what is going on because someone has actually paid attention.
    I understand that Provider name locked. is not trying to offer elite healthcare, and I understand that $99 is not a huge amount for an office visit these days. But it is quite a lot for a 90-second, slipshod diagnosis that extended an illness that could have cleared up faster with a little more thoroughness and compassion. In other words, they could do better without adding to expenses.  The Little Clinic visit cost $85.

  • Every time I've gone there, they've been phenomenal. They're not really crowded. They have real doctors on staff. They're open late and everything is clean. They're very thorough and even call you the next day to follow up with you. They'll take your insurance and call in any prescriptions. They spend time with you.
  • My daughter went to the office to have a permanent retainer removed from her bottom teeth. She was told that her teeth were going to move if she did that. The dental assistant only discussed the issue with my daughter and never consulted with a parent who was sitting in the waiting room. My daughter was told the retainer would cost $150 and did she want one.
    First this is not a decision for a child to make on their own. This issue has repeated occurred at this orthodontist practice. The dental assistants only communicate with the children and not the parents. I was never provided any information when she had her braces initially removed. There seems to be a problem with all sorts of communication in the office. When I had called a year ago (multiple times) to find out the estimate for braces for my son, I never received a call back from the appropriate office staff. I subsequently ended up going to another orthodontist.
    Second, why is there an extra charge for a retainer after the patient had spent thousands of dollars on braces. The orthodontist my son received his braces from, included the cost of both top and bottom retainers in his initial fee.
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