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Plumber reviews in Los Angeles

Real People ~ Real Reviews ~ Real Results

  • The project generally went smoothly. When we had trouble with the inspector and I began to panic, Shai (owner) was very tactful, calmed me down and handled the situation even though he didn't have to. Extra points for that.
    - Rhyss L.
  • We found Adam and his staff at Rosegold Builders & design as a very highly skilled people, they were honest and easy people to work with and they proved to us during the work that they will do anything to make the remodeling project a success and us as a consumers happy. They met all the promised deadlines of all the stages and steps and the remodeling job took around the same time that Adam had originally promised us although our remodeling project was not a small one at all and for sure a complex one (kitchen remodeling, Bathrooms remodeling, few Bedrooms and the entry of our house).
    - Jose C.
  • Our home addition project began in Fall, 2017 and was completed at the end of May, 2018. Overall Shai Butel and his team did a fabulous job. The addition is beautiful and we've received many compliments. We had used Butel Construction once before for a much smaller project--a partial bathroom remodel. So when it came time to do this very big project, we knew we wanted to work with Butel again. Shai does things by the book--no skimping on quality, and no shortcuts. We had some issues with old lead paint on the outside trim which had to be removed before repainting. We are confident that there will be no problems with this because Shai made sure it was dealt with appropriately, using trained professionals. Shai was always willing to work with us, listen to our ideas and what we wanted, and was an excellent problem solver. We were able to live in our home during the entire project, thanks to some creative partitioning and timing. One of the big advantages of working with Butel Construction is that they have all the relevant professionals and subcontractors on the team. We worked with Shai's architect instead of having to do that separately , which probably would have cost more. Also, all the various crews were ready to go, which meant demolition, foundation, framing, stucco, painting, etc. went smoothly and quickly. In fact we were shocked at how quickly the basic construction was completed. We were able to move into the new part of the house exactly when Shai had estimated we would! There were, of course, unexpected additional costs, such as an extra electric subpanel upgrading in the garage and the need to replace some existing flooring, but Shai did his best to contain those costs. He even did some of the extra work without extra charges when it was well beyond what we had planned for or anticipated. We really appreciated the way Shai and his manager, Miguel, kept in touch with us by text and phone. We pretty much always knew what was going to happen and when, and they were both quite prompt at answering the multitude of questions we had. It was very reassuring. We did have to keep on top of the details and do some reminding, but that's true of any big contracting job. A big shout out to Jose, the assistant manager, who was always available for detail work, such as installing a new doorbell or outdoor lighting, and was just delightful to work with. The crews did a pretty good job of cleaning up throughout the project, especially inside. However, at the very end they fell down on the job a bit, which was really our only complaint. They did not do as thorough a job of cleaning around our pool area, which meant we kept finding bits of stucco, nails, & screws in areas where we sometimes walk barefoot. We would definitely work with Butel Construction again, and probably will. They are not inexpensive, but we got our money's worth. We feel as if we are living in a brand new home!
    - Catherine M.
  • We would like to send our biggest appreciations to Grand Cabinets and mainly to Zohar, his office staff and to all the people that worked at our house. Zohar is extremely experienced, knowledgeable, truly a customer oriented, very patient (where we saw it clearly during the work and he also guided us during the entire remodeling process). The entire team worked at our house each day and they did an excellent remodeling job. The overall craftsmanship was much better than we expected and it was part of good communications. We strongly recommend Grand Cabinets. Their professionalism and experience combined… was the main skills that were required to make our dream kitchen come true!
    - Reina J.
  • The work went very well. Office is staffed by Debora who is very thorough in helping to answer any questions. The work men we received are the team of Joes dad and son. They were very quick on their work and did explain every bit of things that they did (even showing me how the pumping truck work!). I will use their service as long as we own this house!
    - kazunori o.
  • Mike is by far the best plumber with whom I've ever dealt. He came by less than two hours after I contacted him, and, in just over an hour, installed a new garbage disposal and unclogged the bathroom sink. Unlike the last couple of plumbers I've used, he neither removed the sink nor tried to talk me into ripping up the bathroom wall in order to fix the clogged pipe. His work is clean, fast, and thorough.
    - steve b.
  • Benny and his team (Coco) are consummate professionals: incredibly responsive, punctual, efficient, effective, and full of integrity. He worked hard to solve my problem - even though it was far beyond your typical blockage. He could have thrown in the towel and went in for a more expensive procedure, but he kept going until all options were exhausted. Since I have an older property on a hillside, I know I will need his services again and I will certainly be giving Benny and Coco a call.
    - Navid N.
  • I called Cody in the morning to unclog our kitchen sink and he texted that he could come in the early afternoon. Cody kept in touch by text and arrived as promised. Not only did he unclog the kitchen sink, but in checking the other sinks and shower, he found a clog in the upstairs bathroom sink, which he cleared. Also, our patio faucet was leaking. He switched out old parts for new and we're good to go. Cody has a thriving business from referrals so he's always busy, but still very responsive and does a great job. We highly recommend him.
    - BETTE H.
  • ANGIES LIST REVIEW - CRAIG’S PLUMBING A09/29/2018 Because Craig was on the list of approved/recommended past providers of Pelican Water Systems, I called him mid-afternoon to discuss my problem after just moving into the home. He was polite and inquired about the nature and duration of the leak. After determining that it was a minor leak and might involve additional service needs, he apologized for not being able to come on a “same day basis” due to other urgent client demands, but offered to come personally the next day between 1:00 and 2:00 p.m. Meanwhile, the next morning, my wife and I decided that the Pelican customer service response on its national web site was unsatisfactory and because it did not have its own, dedicated Pelican installers/service professionals (despite being among largest national vendors), we did not want to retain that system. I was unable to call Mr. Macintosh until after 10:30 am to inform him that his services were no longer needed. Realizing that he’d incurred an “opportunity cost” to his busy firm for not being able to schedule someone else for my time slot, I asked how much I might pay him for his trouble. Not delaying a nanosecond, he told me not to worry about it. I insisted on paying something if he’d give me the current company address. Again, he said that wasn’t necessary. He politely mentioned he hoped we got settled in soon w/o too much difficulty after our cross-country move from Virginia on the East Coast. I mentioned that I’d certainly ring him up in the future should we have any plumbing needs (likely since our home was built in 1939, even if upgraded by adding a small expansion in 2010.) He thanked me, but said I might find other qualified plumbers closer to my neighborhood that would cut any travel time/expenses. This is a Master Plumber who runs his small family-owned business of three decades plus with the same professionalism, integrity, and humility that my father did in more than 50 years in the construction industry. Consistent with other reviews—even if services were not performed or purchased—this gentleman’s kindness and positive customer management stands Heads n Shoulders above what finds almost everywhere in today’s Trades world. There is no doubt in my mind my wife and I, as well as our neighbors and area family members and friends with plumbing needs will call Craig’s first time, every time. This brand of trust, reliability, and personal consideration—beyond his Superior Service track record—is rare indeed. If not a vanishing breed, Craig should be put at the top of the Endangered Tradesmen’s List. Nuff said. Description of Work: Repair of Leak in Pelican Whole Water House System Services Performed: No Work Completed Date: 09/21/2018 Hire Again: Yes OverallA PriceN/A QualityN/A ResponsivenessA PunctualityA ProfessionalismA
    - Michael M.
  • I highly recommend Mike and his team. I hired Mike to do landscaping and hardscaping for a backyard remodel while I was also doing some other work with another contractor. Mike and his team showed up everyday and the work they performed was exactly how we designed my backyard. I was having difficulties with my other contractor that was delaying the hardscape and landscaping work Mike and his team were performing. Mike jumped right in and helped me push the other contractor to finish work so he and his team could finish my project. I have hired a number of contractors over the years who all have had their fair share of issues, especially contractors who demand money up front, do not show up everyday to finish the work, drag the projects out and who you need to micro manage to make sure the services are performed correctly. I DID NOT HAVE TO WORRY ABOUT MIKE AND HIS TEAM. THEY WANTED TO GET IN AND FINISH THE PROJECT ON TIME. I highly recommend for landscape and hardscaping.
    - JAY H.
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