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Home Security System reviews in Los Angeles

Real People ~ Real Reviews ~ Real Results

  • Our neighborhood has had a lot of knock-knock burglaries and during our Neighborhood Watch meetings, the police recommended the installation of security surveillance cameras and the Ring video doorbell. One of my neighbors had used Los Angeles CCTV Security Cameras (also known as New Generation CCTV) to install security cameras 2 years ago and I was able to see the quality of the cameras and the quality of the installation at my neighbor’s home. My neighbor provided me with the owner's (Oren Waks) contact information. I also researched a number of security systems companies on the internet and discovered that Los Angeles CCTV Security Cameras was highly rated. I called Oren Waks and scheduled a meeting to review our requirements and get his recommendations. When he arrived at our home, he spent over 1 hour answering our questions and mapping out where the cameras would be installed. He provided us with a detailed fixed price proposal estimate for installation of 6 security cameras and network video recorder (NVR). Before we made the decision to go with Oren, we also called and/or interviewed four other security camera companies. I had initially called another company, Los Angeles Security Cameras, and over the phone George Rodriguez gave me an estimate of $2,500 to install 6 cameras and a NVR and said that the estimate was valid for 5 days and then the price would increase to $3,000. When I called George back to request that he come to our home to meet us in person, he refused. The other estimates ranged from $5,000 to $6,500 to install 6 cameras. While Oren’s proposal estimate was not the cheapest, we made the decision to utilize Los Angeles CCTV Security Cameras for the following reasons: 1) we had an opportunity to meet Oren in person; 2) his proposal detailed the price of the cameras, NVR and installation; 3) Oren patiently and thoroughly answered all of our questions; 4) installed the Ring Video doorbell at no charge; and 5) Oren was the most knowledgeable about the installation of security cameras compared to the other companies we spoke with. It took them 2.5 days to complete the installation and train us on how to use the iPhone app. Also another neighbor had Oren install 8 cameras and NVR in their home after ours was installed. Overall, we thought Oren and his assistant, Julio, did an excellent job of installing our security system and we recommend Los Angeles CCTV Security Cameras over any other Los Angeles company.
    - MARIANA L.
  • What sets Image Construction apart from other contractors, is Roie - the owner. Roie clearly cares about the quality of his company's work, is genuinely interested in details, and wants you to be pleased with the final outcome. After three other construction experiences, I have learned to wait at least year before reviewing their work. True quality shows with time. And after several years, I can assure you Image Construction is now the only contractor I call when I need anything fixed or built in my home and on my property. In fact, it is Image that I've used to repair or complete other contractor's botched jobs. There's nothing worse than learning you didn't get the copper plumbing you paid for (I'm not crawling under the house to check someone's work). Or have an exhaust fan that has no duct work behind the wall. Or that a past painter didn't prep properly before painting your whole house (beware of painters!). Everyone has some contractor horror story. It's your personal property; your home. Let's be honest, it can be stressful and expensive. With Image, I know I will be informed of every detail (something I want), given options (who doesn't want that), and be confident in the final result. There is no stress, double-checking their work. Prices are more than reasonable for what you're getting. I have always been happy to pay the bill, knowing the work is top notch and that I can always call if things go awry. I recommend Roie and Image Construction. And I recommend you hire him. You won't regret it. I promise.
    - Brady C.
  • Great customer service and very trustworthy company. We decided to upgrade security system at our home and we contacted several companies. Audio Pro Direct answered most detailed, gave vs great advise and several options. They just seemed to be most professional. They started work prompt on time and finished all components within scheduled time. The new security system work perfectly, great quality of product and service
    - William P.
  • Great customer service. After we contacted Audio Pro Direct to install security system at our home they provided to us several solutions. We have big house and yard and wanted to make sure the securiy is at highest level. We liked their offer so we made a deal. The professional team arrived at our house in scheduled time. They were quick, efficient and informative. They installed all neccessary components and our new security sysytem works amazing, we are very happy with it. Excellent company, highly recommended!!
    - Carol R.
  • I decided to install new Security cameras on my home because my I wasn't satisfied with my old system. I heard about Audio Pro Diurect from my business partner and I checked system and his house and it was excellent so I called them. We set up a meeting and technician came to my house and we disccused about a project. He was very knowledgeable and professional and we made a deal. Severa days after that technicians installed security system. I was more than satisfied with it, very modern, easy to use, just perfect. Thank Audio Pro Direct Inc, I will highly recommend this service.
    - frank d.
  • We recently went away on a 6-week trip out of the country. Really the MOST vital time to have a security company that is trustworthy. Within 3-days of leaving the false alarms started. It was due to faulty equipment. They came and "fixed" it. More false alarms. Came and fixed it again. More false alarms. In total, I now owe $717 of false alarms fees. Asked him to pay for the alarms, as it was clearly his fault. He refused. Rick the owner basically said too bad for me and blamed it on the poor girl who was taking care of our house who had to get up at all hours of the night. On top of that, we called for two-days from Spain to try and reach someone at Fortress and could NOT talk to anyone that knew what was going on. Think about that. Could not reach someone at your own security company. When we finally reached him he said he took some pills and fell asleep early and didn't hear the phone. Staggering! Never even apologized for anything. We canceled our service. In my opinion, a completely untrustworthy company when you actually need them the most. A disaster. My opinion is to STAY AWAY from this company.
    - Lorne R.
  • They were fantastic. Great to hear that the company spans two generations. They were very familiar with Aiphone products whereas I think a lot of companies are not. It was a very simple fix that I had no experience with. He even crawled under my house to trace the source of the low voltage transformer. Wouldn't hesitate to recommend them to anyone with an intercom system or entry door strike plate.
    - Julie D.
  • This was a bad experience. I guess installing security locks is complicated because this company does not think it through. They ordered the wrong equipment and because I gave them a deposit I was stuck. I either had to pay an additional $600 or they would not give me my money back. And they have anger issues as well. If you tell them that something is not correct they lash out. I can't even go into all the small details that would explain why I don't recommend them. But even after the manufacturer explained that the lock was not coded correctly and needed to be reset they would not fix the problem. Today, I was motivated to write this review because I learned they install a cheaper version of the Ring Doorbell than they promised and worse, installed it incorrectly so that I could not add accessories to it. Overall, a nightmare.
    - MITCHELL K.
  • Excellent. Cameras work great - we are very happy with the new cameras and the additional locations that were added were the correct locations. The system is working well and any assistance needed has been received.
    - Wendy M.
  • It went amazing. George, the sales rep is the nicest guy - always trying to do what's best for the client. Joe and "Little George" set up the equipment quick and efficiently. The come right away when ever we call. And the price for everything is defiantly FAIR market value! Especially with such good service.
    - Todd C.
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Home Security Companies in Los Angeles

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