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Excavating reviews in Los Angeles

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  • We just bought a house that came with a turtle pond (with three turtles) that was filthy and the water level was dropping fast. After another pond company charged me for an estimate and then blew me off I was desperate. I contacted six more companies and two got back to me right away, one of them being Provider name locked. (pronounced like Provider name locked. ). Provider name locked. from Provider name locked. was very responsive via e-mail and he and Provider name locked. came over the next day for a free estimate. They were friendly and spent time answering my questions. They seemed genuinely interested in their work and seemed to enjoy analyzing the pond, deducing why it was designed the way it was and why part of it was in disrepair. It was like archaeology.
    Provider name locked. located and showed me the leak pretty quickly but had me perform one more test that the previous company overlooked to Provider name locked. out another possible source. He came up with a plan to get the pond back in shape in a way that minimized maintenance. He promptly sent me a detailed estimate which I approved. I chose Provider name locked. over the other company that responded because it was just very obvious that Provider name locked. is dedicated to customer service and his craft above and beyond the norm.
    The next week he and Provider name locked. came back and drained and cleaned the pond, taking care to move the turtles to a safe area and showing concern for them. They sealed the leak and another hole that may or may not have been a leak just in case with epoxy. We had to wait 24 hours for it to dry but they filled the pond as high as possible so the turtles could be safe from predators for the night.
    Provider name locked. moved our old, small pump to the second reservoir that had been totally still, got us a new, bigger pump with a UV light for the main reservoir to keep the water clear, and built the turtles a new basking platform. Provider name locked. patiently showed me exactly how to take the filter apart and clean it. I had a ton of questions because I have no experience with ponds but he  and Provider name locked. were very patient about answering all of them. Also, Provider name locked. is an expert on pond plants and was able to advise me on that subject.
    The previous company I dealt with was condescending about our pond and the way it was designed but Provider name locked. took it on with a great attitude, like it was an interesting challenge to get it working again. I look forward to working with them on any of our future pond needs. I strongly recommend them for their extensive knowledge and great customer service.
    - Rebecca S.
  • The team at Provider name locked. designed and is building us the house of our dreams. We started with a 1700 square foot home built in 1947. The owner of the firm, Provider name locked. , designed an amazing 3200 square foot, two story home that has really blown us away. From designs, to permitting, to framing, through plumbing and electrical, Provider name locked. has done an excellent job. Provider name locked. has guided us through the whole process, helping us make tons of decisions quickly and painlessly. Provider name locked. has been a great friend, has been extremely gracious and generous about change orders, and his team has done a first-rate job in every aspect of the job.  His office staff is organized, professional and friendly.  His crew is responsible, clean and works fast and efficiently.  We have already wholeheartedly recommended Provider name locked. to three close friends, and we will continue to recommend them to any friends who need an honest, hard working and extremely reliable contractor.  They have far exceeded our expectations and we are so grateful that we selected them as our contractor. Provider name locked. and his team are one in a million.  
    - Danny S.
  • After interviewing 4 contractors, I made the mistake of going with the cheapest - Provider name locked. . Every step of the way was a disaster, from the excavation to the finish work. The contract was signed in February and the pool wasn't completed until August. One of the most frustrating aspects of the project was the lack of a point person to contact with problems. I was tossed between several different "account managers" who worked out of the office and never once came to the house. Also, all of the contractors were subs. None of the workers were employed by Provider name locked. . I would have much rather paid a few thousand dollars more to avoid all of the headaches and stress. Working with Provider name locked. was truly one of the most frustrating and aggravating experiences of my life. I would never recommend them under any circumstance.
    - Eric T.
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