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Roofing reviews in Long Beach

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  • ,They showed up on time with a full crew and the removal of the old roof went smoothly.  The problems began when they started installing the chipped wood ply that was laid the under the shingles.  Our house has all open beam ceilings and as they were nailing down wooden Provider name locked. they missed the beams with nails 67 times leaving holes in our ceiling. They patched the holes, but I was still left with the job of final smoothing and painting of the repairs.  At the completion of the job I went up on the roof to look it over, and found that they had completely roofed over a vent from the master bedroom bath that should have had a whirly bird vent.  They had installed the whirly bird at a kitchen vent where it probably will do little good.  They cut a whole in the new roof for the bathroom vent and installed a plain vent there. They actual roof itself will probably work just fine at protecting the house, but their attention to detail left a lot to be desired.
    - David D.
  • I noticed a leak in my roof after the recent heavy rain. I called on Oct 12 to get them to come out, find the problem and hopefully make the repair. I was told that they were busy and could not respond immediately but asked when I would be available. I told hem that I was home all day on Thursday Oct 15. He said "all day on Thursday" and I said "yes." He said ok and we terminated the call.
    By about 4:00 p.m. no one had come out or contacted me. I called the office again, and explained that I was supposed to have someone come out to inspect my roof. the guy said he had no record but would put a note on the "proper" desk to get someone to call me. No one has contacted me.
    I checked "f" on overall because no work was performed and I did not have an option of "n/a" on that question. I tried for a neutral "c" but the system would not let me do that with the other "f's" that I gave on the only relevant questions. They should give an option of "no work performed" on the overall rating.
    When I called both times they asked how I learned of them and I stated "Angie's list." Top date, this is the first negative experienced I have had with anyone on the list whether or not they knew I was a member. I would think that knowing that I was on the list, they might be more responsive. I also understand that with the recent heavy rains after so many years with little rain, a lot of roof leaks may now be noticed that weren't before and they could be extremely busy. I can work with a "sorry can't do it" or a long wait period for the work, but I con't deal well with making unfulfilled commitments or not responding to an inquiry.

    - Patrick M.
  • I was very fortunate to have found Provider name locked. and the men who work for this company.
    I am very pleased with the work performed on my home. Provider name locked. Roofers know
    what the heck they're doing!  The crew were ALL hard working, polite, cleaned
    up well as they worked, and most important, skilled roofers!
    I would definitely recommend their services to my friends and neighbors.     
    Thank you Provider name locked. !
    Let it Rain!
    - yulonda R.
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Roofing Contractors in Long Beach

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