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Dryer Vent Cleaning reviews in Long Beach

Real People ~ Real Reviews ~ Real Results

  • Great customer service. On time for service appointment and ensured no mess left behind. Work completed in less than an hour. Would definitely recommend.
    - Kimberley G.
  • Provider name locked. , the technician, was a few minutes late due to heavy traffic, but he called in advance to let us know of the delay. That was appreciated. Provider name locked. was quick, explained the procedure as he was doing the work, and cleaned up the debris from the vent. Unlike a lot of contractors, Provider name locked. actually asked if we would like him to remove his shoes before entering the house (with new carpet). He did so, and was courteous throughout.
    - Larry B.
  • Provider name locked. (A West) called the day before to confirm my appt,  called while enroute the day of the appt, and he and his tech Provider name locked. arrived on time.   I explained that I thought the problem was some type of loose connection, because the dryer would intermittently fail to heat up,  which started occuring after the door had been slammed a few times.  I also let them know i was very concerned about damage to my new wood floors, should they need to move the stacked washer/dryer unit out of the tight closet.
    They were very respectful of my floor, and Provider name locked. even has an "Air Sled" that allowed him to "float" the stacked units out of the tight closet, rather than sliding the units on the floor.   They repaired the dryer, restoring heat, and performed the dryer vent replacement/cleanout within approx 2 hours.    During the entire process they were very careful of my floors, walls, etc.
    Unfortunately, within an hour of their departure, the dryer again failed to heat.  I called Provider name locked. and he was very apologetic, and said he would be back the first thing the next day, which they were.   While further diagnosing the problem, he located and showed to me a repair performed by a different repairman, that had been 'taped' rather than repaired correctly.   This prior repair was in fact failing, and causing the loose connection.   Also - the piece that had failed <Provider name locked. >could not be replaced - meaning the dryer was now out of commission.Provider name locked.Provider name locked. was very dismayed that the repair performed by A West had not been the problem after all, and that we had already paid for his earlier repair, only to have the same problem repeat itself.  He insisted on reimbursing us for the repair that he had performed, saying he was a man of integrity and he couldn't charge me.   I  wasn't comfortable accepting a full reimbursement, so we agreed on a sum that we both felt was fair.   


    - Janette P.
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Dryer Vent Cleaning Services in Long Beach

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