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Veterinarian reviews in Las Vegas

  • A
    Sandy Hill Animal Clinic
    Reception was excellent and meeting the veterinarian owner was a very pleasant surprise as he got down on the floor to check out my dog rather than insisting on placing her on an examination table. He gave her a shot stating that she would be much better in two days or to take her back. He recommended some over the counter medication if we preferred rather than the injection. Lastly, he did not charge us for the first visit!
    - Harold W.
  • A
    Las Vegas Veterinary Specialty Center
    Fantastic! This last visit was one of my bi-annual appointments with Dr. Smee. Because I have older pets, I like to bring them in to the Internal Medicine Specialist, Dr. Smee, at LVVSC. I like to get them checked out by her and the staff at least 2x a year as a preventive measure. One of my pets requires special attention because he has a kidney issue and the other is getting older so the arthritis is kicking in. Both conditions need to be managed and I like to stay on top of things. I always feel comfortable with the staff there and believe they are the best in town when it comes to in taking care care of any veterinary emergency, or taking proactive (and preventive) measures. Originally, I was referred to the clinic bc my regular vet believed one of my cats had cancer. I am glad I came to the LVVSC. The Cancer specialist there saw my cat didn’t have cancer but had a kidney condition and recommended I seek the Internal Medicine Specialist, Dr. Smee to determine a proper course of action to deal with his condition. I am so happy I got to meet Dr. Smee and the rest of the staff. I do not know what I would do without them. From the moment I walk into the door, Dallas and the rest of the front desk, are always friendly and courteous. They are also fast at checking me out, which saves me a great deal of time. So appreciate that bc I have a busy schedule. Natasha, Nurse Extraordinaire, always goes above and beyond what is required to make the appointments and tests run smoothly. She makes sure the babies are thoroughly examined and always tries to make them comfortable during the process. She is an excellent problem solver and loves animals so much, it comes through in her demeanor. I feel confident and at peace whenever I see her because I know she will take excellent care of my pets while there. Jannette, is another nurse who is just amazing. I look forward to her telephone reports when Dr. Smee is unable to reach out bc of her busy schedule. If I have a question, I call Jannette. She is an excellent communicator who provides me with the answers and information I seek when not being able to speak directly with Dr. Smee. I am grateful Janette is available to make time to answer any questions I have and returns my phone calls in promptly. And Dr. Smee—I cannot say enough about Dr. Smee—she is the very best Internal Medicine Specialist Doctor I have ever come across. She is knowledgeable, and has the perfect balance of compassion and professionalism all veterinarians should have. I feel so blessed I brought my male cat in. Dr. Smee was able to give me a proper diagnosis and course of treatment for my both my cats. And Her recommendations are working bc they are both thriving. Because of Dr. Smee, her expertise, her professional staff, and the proactive measures we are taking with my pets, I know my cats will live, long, happy, healthy lives. I highly recommended LVVSC to anyone who have older or special need pets.
    - LYNDA K.
  • C
    Cheyenne Tonopah Animal Hospital
    These guys charge $40 per rabies where other vets charge $20 or less. IThey didnt disclose the price up front. I took in 8 dogs for renewal of mandatory rabies only and the bill was $330.00. Vaccination is crooked industry to begin with. Why give a 10 year old dog a rabies vaccine ? Seriously, disappointed with the highway robbery here. I dont mind paying for good health care but rabies vaccines are a rip off especially when you pay twice the normal price.
    - Yvette C.
  • F
    Camino Al Norte Animal Hospital
    After spending thousands at their hospital, I needed to have my dog buddy euthanized. I made an appointment and asked if i could do it outside because i didn't want to get emotional around allot of people. They new this was hard for me. I even cancelled one time right after i made the appointment because i couldn't go through with it. I even started to cry when i was on the phone making the appointment. When i got there, they were not even close to being prepared for me. I was treated like a walk in appointment. They left me waiting outside until i couldn't take it anymore. Then they said they could not do it because they had an emergency. They should have been ready with a needle as soon as I got there. This was a horrible situation. These are the most insensitive doctors around. They are all young and inexperienced. They over charge. Usually vets give you two options for treatment. One cost less for the minimum treatment, and one cost more for the best treatment for people that can afford the full treatment. There min and max treatment are the same. There was rarely a cheaper option for me. My other dog Chucky had a cloudy eye. They never gave me a straight answer for the cause. They were just guessing, and the medicine didn't work. They tried a second time but nothing worked. Then they still charged me for the euthanasia, event though i never entered the building. Weeks later i see the charge. When i called them they said they had refunded it. Luckily I had the sense to push her into looking in to it, and found they never processed the refund. I'm so angry at what these doctors did to me. They staff is very nice. I'm sure that's why they get good reviews. Their doctors are very intensive, inexperienced, and the place is mismanaged.
    - Vincent D.
  • F
    West Charleston Animal Hospital
    First, we were left in the parking lot 25 minutes, in the heat, after our scheduled appointment. Once we were admitted into a room, our two dogs were taken to be weighed and we were left for another 20 minutes until Dr. Drakeford finally came in. She asked basic questions about the dogs' health and asked about their symptoms. She then took one of our dogs to the back, while an assistant, I presume, came in with an estimate. The lady ran through the list of medications needed so fast, we were unable to understand which each one was for. We were also shocked by the price, which was $381, for presumed allergies. Dr. Drakeford then came out about forty-five minutes later, stating the dog was good to go. We asked about the dog's ears, and she said, "I forgot about that." She then stated if there was an ear infection, it would only be a charge of about 30 dollars, taking the dog into the back area again. About another 20 minutes later, another lady came out with one another estimate. Somehow, the price jumped up to $590. Reluctantly we agreed to it, however once I stated that I felt we were being ripped-off, the lady grabbed the paper abruptly and slammed the door on the way out. Dr. Drakeford then came out about five minutes after that and I voiced my frustrations about the lady's attitude and the price being exceptionally high. She said she was there to explain the estimate to which I stated that she should've been the one explaining the estimates from the beginning. I then asked to speak to the manager/owner to which she replied to look at the building's front door. She then stormed off saying she was sick of customers yelling at her. At that point we decided it was time to leave, so we went to the front and demanded our dog back. This in turn started a yelling contest between myself and their staff. Other members of the staff came out of the back telling us we should go. I told them I would be happy to leave if they gave me the dog and the bill. As I and the office staff were yelling at each other, I was defending statements like: if I took better care of my dogs, we wouldn't have needed to be in the vet in the first place. The only reason we were there was to get routine vaccinations on our two dogs and have them examine a skin rash on one of our dogs, which really turned out to be allergies. Dr. Drakeford then came back out into the front saying, "I tried explaining the increase to you," to which I stated that she did an inadequate job of examining of our dog in the first place (as she forgot to examine her ears), we wouldn't be as surprised by over a 200 dollar price jump. Several members of the staff was just as confrontational as I was, with no one trying to diffuse the situation. I feel that the process they used in examining the dog in the absence of our presence, having assistants give estimates instead of the actual doctor, and having shots and/or treatments completed in our absence, leads me to question if any services were actually rendered. Also, changing estimates to the point of almost doubling it questions if the work is even valid. When I asked to speak to the manager or owner, I was constantly being stone-walled. We were a customer there for over the past five years, and we have never felt or been treated as poorly as we had been today. I again stated to talk to the manager or owner, and finally one staff member said she would pass it on. Whether if he calls or not, that remains to be seen. They have already received their money.
    - Richard S.
  • A
    I have been using these vets for many years. The only thing that may be a turnoff is the vets are newly graduated from school, but we have been extraordinarily lucky with the vets we have had here. Right now we are working with Dr. Kasparek and we absolutely love her. She is so kind, loving and caring. She doesn't overcharge and she will work out a plan with you to take care of your sweet babies. With her help we worked out a treatment plan for my kitty who had severe kidney issues, and she lived three additional years.
    - carson h.
  • F
    Town Center Animal Hospital
    I have gone there for 10 years, but staff has changed and service has greatly deteriorated in the last year. The staff at the front desk is one of the most poorly trained and unprofessional I've encountered in Las Vegas. They never greet you by name, even when they know your name. You always have to wait, and when you call you usually get put on hold, wait and wait give up, then call again in hopes you will not be put on hold. They make you feel like an object rather than a person. Taking my cat in during the Covid19 crisis was an experience whose unpleasantness I will long remember. had to wait in the car in the heat, but they were totally disorganized, and I had to keep calling back and getting put on hold. When picking up my cat, I had to wait on the sidewalk in the sun for 45 minutes. They took before me people who arrived after I had. I am 77 years old, but apparently no one had ever told their clueless staff that the elderly should be treated with respect, especially when subjected to difficult physical conditions. I spoke to their chief doctor, Leslie Stewart, she was nasty from the start and seemed oblivious to the fact that her customers support their business and should be given the benefit of a doubt and treated with respect in disputes. I have filed a complaint against her with Nevada state veterinary licensing. I took my pet to another vet the next day, I had to wait again, but was always treated with courtesy, they were very well organized, called me by my name, and knew their customers paid their salaries and bills. The difference in courtesy and competence of service between the new vet and Town Center was night and day. Town Center has an excellent location so that may account for their business, but be forewarned parking there is difficult as they have very few spaces and most spaces in their lot are reserved, a problem in the hot Vegas summers. It is unfortunate for the customers that staff changes have so altered the place for the worse. But that happens.
    - James D.
  • F
    Thank God they are no longer in business! I paid them for them to accuse me of being a horrible human being and fur mom. I took my baby to another get and they did emergency surgery on the spot and saved her life. They could not believe the way I was treated at St. Francis.
    - Kristine M.
  • A
    I have been taking my canine daughter here for years and have always been treated with the utmost professionalism and care. The prices are very reasonable and he does not recommend things just to make money nor to gouge you. I have recommended his services to many that are now regular patients and have always been thanked for recommending him.
    - Steven R.
  • A
    Creature Comforts Animal Hospital
    Great. They were professional and very friendly. This was our first visit, and there were no charges. We were told that the first visit was complementary. They took their time and answered all of our questions. We will definitely go back in the future. Not many Vets in the LV Valley treat birds, and it was good to find someone that we like.
    - John D.
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Veterinarians in Las Vegas

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