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Hardware Store reviews in Las Vegas

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  • When I called, I asked if there would be a service fee because I didn't want to be charged a lot of money for what I thought was a nice-to-have (e.g., the ability to open the shutter all the way).  I could live with leaving the shutter in the window frame and just opening the Provider name locked. .  To protect themselves, they could not guarantee that it would be free of charge, especially if it turned out to be a problem due to our mistreatment of the shutter.  But when he came out, he was a pleasant as can be, he reinforced it quickly, and he didn't charge me.  He wouldn't even let me tip him.  I have never written a review for Angie's list, but I wanted to write this one to reward Shutter House for their fine workmanship and customer service.
    - Grace W.
  • They drove me crazy there. They bothered me from the moment I walked in the door until I bought something. Their salesmen were pushy. The prices were fair. There is plenty of help there as each department I entered another salesman was waiting. I didn't feel like I had anytime to even think. I won't go back there again.
    - jessica F.
  • Provider name locked.   set an inspection date to have the door measured and installed. The appointments were kept and the individuals were prompt. The work was done in a timely manner. The major problem that I have is with both Home Depot and their installer is that on the contract it said remove the old door and install the new one. After the door was installed  I inspected the door and everything looked good. I then asked the installer if their was anything that I should know about and he said that there was not. The following day I went to the side of the house and saw the he had left the old doors, frame, the left over wood that he used to frame it in,  the plastic carry handles from the new door and even the plastic wrap leaning against the side of the house. It required two calls  the store before they called me back. On the first call the person in the window section said said the installer normally disposes of the doors. Sometimes they charge to remove it. He would have the expeditor call me back with an answer. On Monday after waiting until the afternoon I called them again I repeated my problem the person in the door section. They did call back within two hours this time. I was told that there was a $25.00 dollar carry way charge. I told the person that I had done installs in the past and did not charge for it and if there was a charge I would tell the customer up front. In this case There was nothing on the contract, the person who came out to measure the door or the installer said that here would be a charge. Also the installer never told me that he had left the doors leaning against the side of the house. An additional Provider name locked. charge. The product was good but, I suggest that if you have a good handyman have them install it instead of paying Home Depot the $600.00 they charged.
    - Fred L.
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Hardware Stores in Las Vegas

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