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Is it Time for Maintenance on Your Clock?

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Clock Repair reviews in Las Vegas

  • A
    ClockCraft
    Mag was wonderful. He came the same day I called, quoted a price ($125) which he stayed to for the repairs and servicing. Spent a little over an hour tuning up the clock after replacing the broken part. Couldn't be more impressed. Highly recommend him.
    - James H.
  • A
    Quality Time
    Rocky arrived on time. He quickly diagnosed the problem and was able to effect the repair in a timely fashion. He was very professional and knowledgeable. I plan to use his services next year for regular maintenance and would recommend him highly.
    - Clifford B.
  • A
    Quality Time
    Great service!!!!!! Clock was removed from cabinet to repair. Rocky had to order cables but as soon as they came in cables were installed and returned to cabinet.. Great Job!!!!!!!!!!!!!!!!
    - Maurice G.
  • A
    Quality Time
    Called Quality Time, and after a brief description of the problem over the phone, Rocky scheduled a two hour time window on a date a few days later. Rocky arrived within about the first 15 minutes of that time window. Rocky carefully evaluated the clock for about 20-30 minutes and could see that there were some bushings and gears that would need replacing due to age/wear. To be sure, he recommended a complete overhaul of the movement, which would include the replacement of any worn parts, and a thorough sonic cleaning and testing. This overhaul was a flat price, and included his 2 year guarantee. We agreed that was the best route. He removed the clock's movement, weights and pendulum to take to his shop for the work. Rocky estimated the work to take approximately 4 weeks to complete. No deposit needed, only payment once the work was completed. A few days after the 4 week mark, had not heard anything, so called Rocky for an update on the repair. He returned my call the next day. He advised that there was a part that had been on backorder, and that delayed the work a while. However the part had come in, and he was working on the clock. He estimated another week to 10 days for it to be completed. After another two weeks, I called again to get an update. Rocky advised that the work on the clock was done, and was in the process of adjusting the timing. We set a date a few days later for him to return with the clock. As before, he was very punctual, arriving very early within the two hour window we had planned. Rocky reassembled the movement, weights, and pendulum back into the case. He was then very thorough in making sure the clock was functioning properly once assembled, making other adjustments as needed once back in the case. It was very clear to me that Rocky takes pride in the work he does. After about an hour, he had the clock reassembled and operating to his satisfaction. Rocky was very helpful and answered any questions that I had about the care and use of the clock. The cost of the service was expensive, but then again it was an overhaul. My repair ended up including replacement of a worn gear as well as 12 bushings. Looking over the clock, it was very apparent that there was a very thorough cleaning of the movement done, and of course fresh lubricant where needed. His work also includes his 2 year guarantee, and is noted on the receipt. The clock has been running perfectly now for a couple of weeks, aside from just a couple of minor adjustments made for timing accuracy. I would recommend Rocky at Quality Time for anyone needing clock repair. He cares about his work, the care and handling of your clock, and takes pride in the service he provides. I plan on using Quality Time's services in the future for regular maintenance of my clocks. My only negative comment would be that it seemed that I had to initiate the follow-up on the status of the repair twice. I think once a part was found to be on backorder, a simple call to the customer to let them know that there may be a delay in the original time estimate would go a long way.
    - Scott G.
  • A
    M & I International
    They got the job done in the time that they told me it would take. Charges did not exceed the estimate.
    - RaeAnn P.
  • A
    ClockCraft
    I highly recommend ClockCraft.  He is very knowledgeable and I have used him for years!
    - Kathryn K.
  • A
    CLOCKS & LOCKS
    Went very well both times.  costs and timing defined up front and was right on time with finishing repairs.  Very friendly.  Hours open are great which includes both Saturday and Sunday.  Great time for those of us who work during week. Easy location to get in and out of. 
    - Nancy P.
  • A
    ClockCraft
    Our grandmother clocked stopped!  We were distressed.  I called Mag, he did an over the phone diagnosis and provided a price for the service.  Made an appointment.  He was running a little behind and called me 30 minutes before my appointment to let me know he might be up to 20 minutes late.  He actually arrived within 5 minutes of our original appointment time.  He was very personable and knowledgeable. He oiled our clock and made some adjustments.  Also, he let us know that the clock needs to be oiled every 2 years. We will be sure and call him for that as well as any other clock service we might need.  The price that was quoted was exactly what was charged.   Nothing but good things to say about Mag!
    - linda c.
  • A
    ClockCraft
    I contacted Mag by phone. He explained the options and cost, an appointment was made He arrived on time and is very professional. The clock was cleaned/lubricated with insufficient results. I decided to replace the works. He removed the works and ordered new works. When works arrived he contacted me and made appointment. Arrived on time did the repair at the quoted price. Clock working perfectly.
    - GERALD W.
  • A
    ClockCraft
    I am so please to have found this clock craftsman. He is without a doubt a master of his craft. Not only that, his prices are reasonable and he is a very honest man. I called him on Monday and made an appointment for the same day. He arrived during that window. He also took great care to give me his pricing before I made the appointment. Mag spent opened my cuckoo clock and explained that I could run with a simple repair, but would eventually need major repair. He gave me that option and I selected the simple repair of the chain. He told me the history of the clock and gave me a website to look up the value on it. I told him I wanted to sell the cuckoo clock and he told me the retail price, but suggested I go with a lower price as the clock would eventually need work. I appreciate his honesty and will sell it and quot;as isand quot; for a lower price. He spent time showing me how to properly care for the clock. Mag was like a magician with the Mantle. Again his knowledge of the clock was amazing. He also showed me how to look up the value and care for it. It was simply a matter of leveling the clock. Again his knowledge and expertise were amazing. I am so glad that I found him. I selected ClockCraft from reading a report about the repair of a cuckoo clock. I am very glad I read that repot.
    - Donna P.
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Clock Repair Shops in Las Vegas

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