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Window Replacement reviews in Kansas City

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  • Although Provider name locked. are definitely not the least expensive replacement window company in town.  The quality of the window is very good and the quality and professionalism of the crew installing them was very high.  They replaced all 9 windows in one day with new oak wood trim on inside of windows.  We have some special fluted wood borders around the windows in the front of the house which they were able to preserve without damage.  Their finishing subcontractor came the next day and finished the interior wood work in one day too.  We liked this subcontractor so much we had them paint all of the rooms and refinish the wood work in to 2 bathrooms on that level.  We highly recommend Provider name locked. and Provider name locked. Painting.
    - Stephen R.
  • In early spring 2015 I tried contacting them by several methods since I could not get a returned phone call and no one ever answers the phone.  In March I submitted an inquiry on the "Contact Us" section of their website in an attempt to get a response - never heard anything.  On April 1, 2015 I sent a letter to their business address inquiring about this project timeline.  On April 6, 2015 I received a VM from Provider name locked. saying they had just completed their 2 week planning meeting and we were second on their list for repairs.  He anticipated that they would start our project the following week (approx. April 13).  He said he would give me a courtesy phone call the day before so I would know when they would be there.  This is the last time I ever heard from Provider name locked. .  I called in May and left a VM outlining the info. above and asked when they thought the work would be done - no response as usual.  I then left a comment on their Facebook page under "Visitor Posts" - again no response.  I noted that there was also another comment in this section of the Facebook page from someone else that had not been able to get a returned phone call. It is now September 16, 2015 (almost one year since we signed the work agreement) and I have yet to see or hear from anyone at Provider name locked. since the April 6 VM they left me.  They may be good at wood repair (but then how would I know).  All I know for a fact is that they are terrible at running a business. I finally hired another person to do this work.  He actually showed up when he sad he would and completed the job as planned and it looks wonderful.  What a concept!

    - Donna H.
  • Everything went great!  From my initial meeting with the salesman to the install, everybody I dealt with was well informed of their products and very professional.  Company representatives were always on time, and finished the job in the time frame given.  Even received a follow up call from the owner of the company to make sure that everything went smooth, and to make sure I was completely satisfied.  I would definitely use them again!
    - Paul L.
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Window Installers in Kansas City

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