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Vacuum Cleaner reviews in Kansas City

Real People ~ Real Reviews ~ Real Results

  • Jeremy let me demo the new Simplicity vacuum for a week. It worked great and had a HEPA filter plus bags to contain the dog hair and smell.
    I returned to purchase the floor model and it was already SOLD. Jeremy called the other stores and found the vacuum as a demo selling it to me for 50$ less!
    Terrific help and service with low pressure sale people.

    - Michelle B.
  • I took the machine home. The 3rd time it was used, the part that holds the handle upright, broke. I took it back. Instead of offering to repair it he said here take this one - Hoover Steamer - instead, its better and I won't charge you any extra. Again, there was no box to indicate the machine was new. I asked Dave twice if this was a new machine. He assured me that yes it was.
    I took this machine home. When I attempted to attach the squeegee, it would not stay on the machine. This time, instead of taking it right back, I called Hoover. Imagine my surprise when I found out that the Hoover Steamer that I paid $250 for was a refurbished model normally sold for approximately $130.
    I returned to the store that very same day to return the used machine and get my money back. Dave refused to give me my $200 that I had paid thus far. He said his return policy is3 DAYS! We argued, I told him I did not appreciate being lied to (about the Steamer being new) and certainly did not appreciate paying $200 for a $130 machine.
    He absolutely refused to return my money! The only thing he would do was repair the Extractor for me to pick up the next day ad extend my warranty. By the way, he had taken the serial number off the Extractor, therefore there is no way for me to know if the machine is indeed new or refurbished.
    I will never do business with Dave Day of American Vacuum again, and would advise any of my friends to stay away as well!
    - Cynthia T.
  • The process was great. We went to the N Oak store and saw what they had to offer and the owner was working and I really felt like he explained things well to us and demo'd what we would be getting. He seemed really willing to work and give us a fair price on things. When it came time for the actual instal I believe it was Tom who did our install and he was wonderful. He worked hard all day Saturday and came back Sunday to finish up. His work was as though he was doing it for his own home I was really impressed with how nice he did things and how well the system works.
    - Jerome S.
  • They do vacuum cleaners and other small appliances. It was very good. They are very knowledgeable. They usually have the parts in stock. They are very reasonably priced. They were helpful and knowledgeable. Their price was great because I kind of looked around while I was waiting. They've got products at a real affordable price. They helped me right away and sent me on my way with my vacuum cleaner fixed so that's good.
    - Martha C.
  • They were excellent. They told me what was wrong with my vacuum what it would take to fix it and when it would be ready. They were right on with everything. They were upfront with me and told me what I needed to know. 
    - PETER S.
  • I bought my vacuum at this service store about 8 years ago at a reasonable price and was provided a yearly maintenance service at no cost other than any costs for parts. The $10 noted in this report was for stock up on bags and belts. It's a one-person shop and he is always very courteous and on time with promised pick-up date. I ended up buying the vacuum out of frustration with a retail chain's sales dept. and because I wanted to support a local company. I am so glad that I did! I am very happy with the vacuum and it will likely last a long time and so will my relationship with this company. When the vacuum finally does give out, I'll be buying another one from this shop.
    - CONNIE D.
  • Had been putting off replacing my old, heavy upright vacuum cleaner for quite a while. And my back was killing me! Saw your reference to Mar-Beck & went last Saturday. Arrived about 15 minutes before they closed. The rep was very helpful. I just wanted something simple & lightweight. And voil ! There it was. It's called a "Simplicity" I got the "Jack" model which is a little larger than the "Jill". Took me about 5 minutes to decide to get it. It was exactly what I was looking for. Got it home & it works great. Lightweight, adjustable suction & easy to switch out the attachments. They do all kinds of appliance repair. I will definitely go back. Thank you.
    - Cam G.
  • Marbeck always does a superb job. I purchased a Hoover Wind Tunnel from them (used). It worked wonderfully for several years, and then needed work on the transmission that drives it forward. Marbeck performed a complete overhaul for $39.99, and included a new wand and completely repaired the transmission.
    - THOMAS R.
  • WHEN I WAS VACUUMING IN THE BASEMENT I CAUGHT PART OF MY CARPET ON MY ROLLER. I DID NOT NOTICE IT UNTIL I STARTED SMELLING SOMETHING BURNING. I WAS NOT ABLE TO GET MY VACUUM APART TO PULL OUT THE LONG PIECE THAT WAS WRAPPED AROUND THE ROLLER. IT IS WORKING GREAT NOW.
    - MARY K.
  • THE STORE PERSONNEL WERE VERY FRIENDLY AND KNOWLEDGEABLE. THEIR PRICES WERE VERY REASONABLE AND THEY ADVERTISE, INCLUDING COUPONS. I ALSO USED THEM TO REPAIR MY SEWING MACHINE AND IT HAS BEEN RUNNING WELL FOR ANOTHER 10 YEARS.
    - SUSAN T.
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Vacuum Cleaner Services in Kansas City

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  • bigFIX

    2212 w 48th ter
    Westwood, KS