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Remodeling reviews in Kansas City

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  • Everything went very well. The workmen and the quality of their work were professional in every respect.  Provider name locked. Morstatter is the owner of the company.  Provider name locked. was a pleasure to work with.  Client satisfaction is his primary goal and it reflects in those who work for his organization.   All of his employees that I met......Provider name locked. , Provider name locked. and Provider name locked. are knowledgeable, well spoken, well mannered and efficient in their work habits.  I was entirely comfortable with them in my home.  The overall experience was excellent and I plan to call Provider name locked. when I get ready to do additional work on the other baths and kitchen.    

    - Tana M.
  • I purchased an Angies List special and made an appointment for Provider name locked. 6 for someone to come to my house and discuss options for my kitchen.  Provider name locked. was a no show and also did not phone.  I rescheduled for Provider name locked. 13 at 10:00 and was told they would refund my $39.  On Provider name locked. 13 I received a phone call at 10:20 saying Provider name locked. would be about another 20 minutes.  As I had other things scheduled for that day, I said I would need to reschedule with them.  On Provider name locked. 31 I called about the refund check and was told it would be cut that day.  It is now September 5 and I have not received the check.
    While $39 does not sound like a lot of money, it is more about the way this company does business.  Provider name locked. , who answers the phone, sounds like he is concerned and would like to help, but the company itself certainly does not understand the meaning of customer service.
    - Teresa E.
  • This was done as two separate projects.  The bathtub replacement was done in December 2014-January 2015 and the tile floor replacement in Provider name locked. 2015.  Both projects went well as far as communication with the workmen, quality of the workmanship, and cleanliness.  As far as the results, the tile floor is excellent in appearance and function.  The shower is functional (it is nice to have a fast drain, and the hand-held shower and control are good) and the workmanship on the installation was fine, but I don't like it.  I would never use Onyx for anything again.  I had only seen small samples of it and thought it would look OK, but the overall result is ugly.  It looks and feels like plastic and is an awful pinkish-gray color. I selected the color "Arctic" based on a sample that was off-white, but the actual wall and base material is not even close to being the same color as the sample.  Two trim pieces that I requested later to cover the corner seams are from a different batch and ARE the color of the sample, so I have a pinkish-gray shower with white stripes in the corners.  The manufacturer of Onyx basically said that I had unrealistic expectations.  I don't hold Provider name locked. and Bath responsible for the poor quality control at Onyx, but I think they could find better materials to recommend.
    - Lisa C.
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Bathroom And Kitchen Remodeling Contractors in Kansas City

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