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Hvac Repair reviews in Kansas City

  • A
    AB May
    The technician was very informative about offers n options available. Jason answered questions and explained to me about other options that ABMAY alone with what my plan was originally. JASON was POLITE and kept a smile on his face all the times, such a respectful young man. I enjoyed my inspection, Great young man that did a excellent job. Thank you Jason, RESPECTFULLY, Ressie L. Taylor
    - Ressie T.
  • F
    C M MOSE & SON
    I purchased a Generac generator in May 2017 and and bought an extended warranty that covers ALL repairs and service. I started having problems in oct. 2018 the red light kept coming on meaning it was not working. I called CM Mose & Sons, Pleasant Valley, Mo. to repair the generator, they came out 10-5-18 and said the problem was overcrank, they assured me they fix it, but on 12-5-18 the generator stopped again, red light, they came out and same thing, they fixed it. Then 8-21-19, they ordered a part from generac, installed a "new mixer assembly", (was covered under extended warranty) said the problem.was fixed. On 9-13-19 again a RED light, a service man named Stuart came out, this time he charged me $104.00 I argued I had an extended warranty, parts and service were suppose to be covered, and never been charged a service call in the past. They kept misdiagnosing the problem, therefore, it continued to breakdown , it was not getting fixed. Had another breakdown on 9-19-19 after the new part was installed. They finally sent a supervisor over the generator dept by the name of Jim Riddle, he discovered the problem was the control board. He told me and a friend with me it had been misdiagnosed. That was replaced and paid for by Generac and that seemed to fix the problem. My complaint is I was charged $104.00 on 9-13-19 and feel like the problem was their fault, misdiagnosed, which I should not been charged. Jim Riddle came out and he even told me it was misdiagnosed. The first part ordered from generac and was replaced "new mixer assembly" was probably fine and replaced because of being misdiagnosed. I called to see about getting my 104.00 back and didn't go well. I was very disgusted and disappointed with this company, they couldn't seem to find what the problem was and it took the supervisor to fix it. Would give the an "F" and not recommend.
    - Caronline P.
  • A
    All Year Round Heating & Cooling, LLC
    Absolutely ideal. Correctly diagnosed the problem from a description over the phone. Was able to service same day and finished in less than two hours. Great service and will definitely hire again. Honest service with no bs. Thank you!
    - Jesse M.
  • A
    Anthony Plumbing Heating & Cooling
    The tech arrived on time and was very professional. He explained what he was doing and why. He also answered all my questions to my satisfaction. I have used Anthony for several years and have been very pleased with them.
    - Larry B.
  • A
    Patriot Heating & AC
    I don���t normally take the time to leave reviews on products/services but I knew after our appointment with Patriot that I had too. Our A/C went out on Monday and of all weeks it of course was scheduled to be about 100 degrees for 5 days straight. My wife and I were panicking wondering how we were going to get through the next couple of days because we believed that we would not be able to get someone here to help repair or replace our unit. We gave a call to Patriot on Tuesday morning and Jake was able to graciously meet us asap. We met at about 9:30 in the morning and you can just tell in the first few seconds that Jake is genuinely nice guy. Which you know is hard to find with this type of work. We looked at our old unit which was about 15 years old and the compressor was going out. We chatted for about an hour going over the options and he was giving me great information on what exactly was going on, his recommendations for getting AC back up running in the house. We decided on going with a brand new unit that was a lot more efficient than the fossil we previously had. They were able to come out that next morning at 7 am to install our system, and that afternoon (which had a heat index of 110) my wife, son and I were sitting comfortably in the living room watching tv. We couldn���t have been happier with the service and friendliness of Patriot Heating and Cooling. I would highly recommend them to anyone and everyone that we meet.
    - Aaron S.
  • C
    AB May
    We needed to replace an 18-year-old central AC with a struggling compressor. An AB May salesman came out immediately. He said we couldn't get the truly quiet AC we really wanted without replacing the furnace, too, which seemed foolish since it was working perfectly, so we declined and just accepted the regular AC. I don't know why an AC couldn't be made quiet without having to go through a specific brand and type of furnace, but I guess that is just another way to make extra money. I stressed repeatedly that we definitely wanted something quiet because of sound sensitivity issues , and he assured me that the interior noise would be the same since the blower would be the same, and the exterior noise would be quieter because the compressor was insulated and wouldn't be making the "last legs" noise of our current compressor. (I know that the AC industry's definition of quiet seems to be very different than my own--they mean "slightly quieter than a jackhammer," while I mean "just barely audible," but this was the 3rd co. I had called, and I was concerned that our AC would quit in the 90 degree heat, so I accepted AB May's bid). 2 technicians came out first thing in the morning to install the AC. They initially said they would reuse the coil cabinet and "upgrade" our breaker from "20" to "40" to handle the greater power of the new system. A freak storm knocked out our power, so they were working in the dark with flashlights for quite a while. They didn't end up to reuse all of the coil cabinet--they cut off one of the walls of the cabinet that came with the coil and taped that on instead, which could have affected the acoustics. They left without being able to test the AC. I noticed that they had left a huge grease/oil stain on our new rubber flooring, killed some of the plants around the AC (which maybe was unavoidable), and torn up the wood frame around a small new concrete ramp near the garage door and left the pieces lying nails up (I guess while checking the pipe that runs through the garage into the house?). The wood frame wasn't a big deal since it had served its purpose; I just wish they had told me they had removed it so I could clean it up. Later that evening when the power was back on, a different technician came out. He couldn't get the unit going and said he thought the first 2 technicians had installed a faulty breaker. A fourth technician came out, and they finally got the AC working with a "30" breaker. I could feel there was some air flow around the seams of the coil cabinet. I also noticed the pull light in the basement wasn't working anymore, and the technician said he guessed he had pulled too **** ** it and broke it. The blower was making a horrible low pitched vibrating noise, which I said contradicted what the salesman had initially told me about the interior noise staying the same. The technicians initially tried to blame it on "dirt" in the blower which they had cleaned out and thereby changed the noise. We said, "Then please give us back our dirt." Then one of them said it was because our air vents and returns were obstructed and started going around trying to change how much the vents were blowing and telling us we had to move the things that were in front of the air returns! Obviously not since the vents and returns had been that way before the new AC without the noise. The technician said he'd have his manager call us to get someone out to check on the noise and fix the broken light and left. I went out to listen to the unit itself, and it wasn't noticeably quieter outside than our old one, either, just vibrating at a different frequency. It was audible all around our property just like the old one. 3 days later, 2 more technicians came out. They did seem to be trying to adjust the AC. The technician told me the blower speed had been set incorrectly initially, the pistons were incorrect and had to be changed, and the refrigerant levels were incorrect. I'm not sure if they changed the breaker again or not--the cord in the ceiling was disturbed, so they must have been working with the electricity in some way. The cabinet had been retaped to eliminate the air leakage. The light had been fixed, but the chain we'd had on it had been replaced with a cheap string (I guess the technician who broke it took the original metal chain with him?), so we cobbled together some shorter lengths of chain I had to make an acceptable pull chain. He said the floor mat was stained, and they would see about replacing it. I told him the noise was still there, and he said the blower speed had to be higher for this unit, and that was what was causing the noise. Probable translation: I don't hear what you hear, don't know what's making the noise, don't know how to fix it, and anyway, you'll "get used to it". No, I won't. It's a shame that we paid all this money for an AC that will be a constant irritation. If you're looking for a quiet AC, don't buy a Daikin! I feel that the salesman misrepresented or was not truly aware of the noise levels of the unit. I will say that the technicians were very professional and responded immediately to concerns, but ultimately, they couldn't fix the underlying problem. It's just a shame that AC technology hasn't advanced in 18 years and that the industry is putting out units that are actually noisier than they were in the past.
    - Sondra M.
  • A
    Trombino Heating and Cooling
    I want to say thank you for helping me. The crew did a good job and they even cleaned up after they got done. They are professional and go the extra mile, prices were fair too. They specialize in heating and cooling need I say more...Would not hesitate in giving a referral.
    - Julia Z.
  • A
    Town & Country Heating & Cooling
    Town & Country's price was very reasonable in a field where estimates of cost and needed extras can vary wildly. They were fast in delivering a bid and there was absolutely no pressure. We decided not to have our air replaced at the same time even though the unit was just as old, and Town and Country was fine with that and made sure that it was in good shape for the season. The workmen showed up as scheduled and cleaned up when they were done. Professional, courteous and affordable. I have used another company for annual maintenance for over 30 years but I will use Town and Country going forward.
    - Paul B.
  • A
    Anthony Plumbing Heating & Cooling
    Very professional and a quality job done. Kept me informed, explained what they found and what needed to be done, done very timely and left work site in very good condition. Would definitely use again.
    - Lisa P.
  • F
    C and D Heating and Cooling
    Avoid this guy. The owner Chris Burkholder took me for more than $1300. He promised to do me a favor and repair my failed heat pump system for free because the work that he had previously done had been the cause of the failure. Chris said that he was broke at the moment and couldn���t get to it until he did a couple more jobs and was paid for them. He suggested that he could get right to it if I could loan him $1130 for the new heat pump compressor. He said he would be able to pay me back in a couple of weeks. After more than three weeks and $1300 dollars my system was still not functioning. Either he is a terrible HVAC Technician or a Crook. My guess is that he is both. After Chris decided to keep the $1130 that I loaned to him for the compressor he threatened to file a mechanical lien on my property so that I would give him another $187. He is Classy!
    - Scott F.
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