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Hvac Repair reviews in Kansas City

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• Ifixit was one of four bids to replace my air conditioner and heater in a home I just purchased. The equipment was by far superior than the other bids and the pricing was extremely reasonable, almost half of a well known bigger company. The quality of work was second to none and I have had no issues since installation 5 months ago. I was so pleased I used Ifixit to repair my ice maker and defrost element in my refrigerator. Again was pleased with the work and price. Ifixit provides a great value for the money spent on equipment and labor.
  - Tom W.
• Earlier this summer our a/c went out. The a/c unit was installed by Buckner 15+ years ago and we never had any issues. The tech that showed up less than 6 hrs after calling, completely covered in sweat because it was miserably hot turned out to be Roger Buckner, the owner. So that impressed me the owner of the place continues to get his hands dirty. He was very nice (even though he had to be miserable from the heat) and very professional. A few months after, our a/c started to freeze up and quit blowing cool air ... not because of anything Roger had done. It was a Friday night and I contacted them via their website around 8 or 8:30PM, not expecting to hear anything until the next morning at the very least. The next morning I noticed they emailed me back just after 9PM Friday night stating they do have a weekend tech or I can wait until Monday. Weekend techs are a little bit more expensive, but we had to get it fixed because it was going to be hot and muggy. The tech came out Saturday and said our a/c was basically out of refrigerant and explained a system that old probably produced a leak in the evaporator coil. He went into detail about how that usually happens because of the age and my coil probably being copper (which it is) and just the corrosion that typically happens to them. He also discussed about being able to charge the system that day but Buckner could not guarantee it and the cost of R-22 which my system uses is getting more and more expensive because it's getting phased out. He suggested putting that money towards a new system if it were him. He took my info and said he would pass it along to Steve, their sales person, and Steve would have it first thing the following Monday. I did some investigative homework myself and even wondered about just replacing the coil rather than a whole new system. Because of the age of my furnace, which came with the house almost 19 years ago and the age of the a/c unit and the rising cost of R-22, a new system was really the smartest answer in the long run. That next Monday, Steve called me at 8:15AM and we met with him later that afternoon. Very nice guy. He helped us narrow down the options and we soon had a plan in place for a whole new system. 2 days later Joe and John showed up early that morning and worked all day to get the new system in place. Again, it was hot, but they worked non-stop. Very courteous and professional and even stopped a couple times, when my wife and I showed up, to explain about what they were doing and how things were going. One of the agreements with Steve was the addition of a new vent being installed my wife wanted, if it was physically possible. I wan't sure how they were going to do it because of the space limitations and other restrictions posed because of the way things were in the house. But they quickly figured it out and installed a new duct and vent, all of which ended up looking very professional and clean. When Joe and John got finished, they cleaned everything up, gave us a rundown on how everything worked, answered any questions we had and left without a trace of them even being there ... except for a brand new HVAC system. The new furnace installation looks very clean and professional as well as the new a/c unit. So Roger, from the few experiences I had this summer with you and part of your staff, I was very pleased with the service you all provided. Steve, Joe and John were top notch folks you can be proud to have as part of your team! And, I'm sorry, I forgot the name of the tech who came out Saturday .... Gary? But please include him in that list also! Thanks for all your work!
  - Eric L.
• Everything has gone great with all services they have provided. Their office and field staff are professional, responsive, explain everything thoroughly, and give you all the options available as to repair or replace. Prices are reasonable and appear to be in line with similar service providers. They put me on a list for tune ups, so they call me when it is time to tune up the AC or the furnace. One less thing for me to try to track. Thanks, Arctic Air!!
  - Monica M.
• Dave replaced my old AC unit and evaporator with a brand-spanking, new one. My wife and I were very happy with the final product and the investment we made. Dave installed a concrete pad for the new, larger unit and built and installed an iron cage to protect it from any potential theft. Also, Dave was very good about working around our busy schedule. Dave would be the first person we call if we need additional work around the house.
  - Bryan B.
• Very knowledgable person sent out in fall to check furnace and run extensive testing. Mike came out in spring to run diagnostics on central air and clean outside unit - again very complete work done without any additional fees added.
  - JeanHelene D.
• United is a lifesaver. Our a/c went out on Wednesday, August 15, and thus began a nearly week-long fight with my home warranty to get it replaced in the middle of August. I got tired of waiting, and called up United after a friend's recommendation. I'm so glad I did. Mark came out right away on Tuesday, August 21 and gave me a quote on a new, more efficient unit. He gave me information about different brands and price points, and explained the difference so that I could make an educated decision. They got me on the schedule quickly, and came out promptly Friday morning, 8/24, and had the whole thing replaced and blowing cold air in just a couple of hours. My house has never felt this comfortable, and I can already tell this is going to save us so much money on cooling costs. Thanks, United!
  - Sarah F.
• We just hired A.B. May to address all of SPIRE Gas Company requirements to have a recent rental purchase approved to be rented. Mr. Rick Thein promptly called me with estimates for repairs, permits, and safety checks needed to do this process. He was profession, efficient, courteous, and prompt. He was able to start the process of fixing our rental regarding gas plumbing right away and gave us a fair price. The work will be completed this week and I expect it will be well done given the experience we have had thus far.
  - Barbara H.
• Mr, Rusty take a time explain everything about the Humidifier and he has a great knowledge and skills about HAVC TECH, I was very lucky to have him and I trust Mr, Rusty. he is a very hard worker and I'm very satisfy and job well done. I'm recommend big time!!
  - Lee K.
• We came home this past Sunday to house that was 85 degrees and truly unbearable to live in. Buckner's quickly had a technician out to us to confirm to us what we were expecting - the A/C was broke beyond repair. The technician quickly got us in touch with Steve who was at our door within an hour of his technician leaving and quickly performed his inspection to quote us a new Trane. We weren't prepared to replace the Lennox furnace yet, but that's ok, he said he could adapt the Trane to the Lennox air handler and furnace. The team arrived promptly this morning and were two of the most professional installers in the industry. Each time I would step in to see how they were progressing they took the time to show me exactly what they were doing and the best practices to be followed for best maintenance. Within 45 minutes of the new Trane being turned on the temperature has dropped in this fairly large home by almost ten degrees and continues to drop
  - Jason F.
• Jeff Wilson totally solved our air conditioning problems and made our life good again in a most timely manner. Jeff's HVAC expertise is amazing! Jeff was very personable and provided my wife and I the best customer service we have ever had. I have been a Neal Harris customer for 30 years and will now request Jeff for future service calls and routine maintenance. He also was very helpful with educating me on some homeowner care and maintenance tips. Thank you Jeff.
  - John D.