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Over 612 reviews for
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A
"We took a number of our girls' winter dresses and some of our adult clothes to after a recommendation from a friend. Owner/manager" King was working the counter when we arrived. He was very pleasant to deal with and he indicated he would make sure that our clothes were cared for. When we returned to collect the garments, we inspected all of them and found them to be well cleaned and pressed. The girls dresses in particular had stains on some of them when we brought them in, and those stains were gone. I don't believe we informed Mr. of each and every stain on the dresses. We received a bulk rate because of the volume of dresses that made the per-dress cost less expensive than the other dry cleaners we normally use. also provides an additional discount when you pay the entire bill upfront. Mr. identified that some buttons were loose on the women's jacket and he tightened them at no extra charge. does its cleaning on-site, which I have been told helps keeps costs (and their prices) low and reduces risk of lost items. However, the "on-site" portion of the cleaners is much more visible than other on-site cleaners so from the counter you will see much activity taking place in addition to 's hard-working staff. On a separate visit, I did have to use a bathroom in the adjoining (and co-owned) laundrymat to change into pants that needed hemming. From a professionalism standpoint, it would have been nice to be able to change in a changing room. All said and done, my family has a new primary dry cleaner in . I would enthusiastically recommend them.

-DANIELLE Q.

A
"I called Arrow because I heard they were one of the best places in the COUNTRY to clean wedding dresses. There was tons of bead work on my daughter's dress" and I was concerned about having it cleaned (and the beads possibly falling off). I called Arrow and they were so helpful. They came and picked up the dress! How nice. They did such a wonderful job cleaning. It is packaged so you can still see the front of the dress when you open the box, but it remains sealed. They called to let me know when they were dropping off. Definitely a company that knows a thing or two about customer service!

-MARALINE H.

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  • We took a number of our girls' winter dresses and some of our adult clothes to Provider name locked. after a recommendation from a friend.  Owner/manager Provider name locked. King was working the counter when we arrived.  He was very pleasant to deal with and he indicated he would make sure that our clothes were cared for.  When we returned to collect the garments, we inspected all of them and found them to be well cleaned and pressed.  The girls dresses in particular had stains on some of them when we brought them in, and those stains were gone.  I don't believe we informed Mr. Provider name locked. of each and every stain on the dresses.

    We received a bulk rate because of the volume of dresses that made the per-dress cost less expensive than the other dry cleaners we normally use.  Provider name locked. also provides an additional discount when you pay the entire bill upfront.  Mr. Provider name locked. identified that some buttons were loose on the women's jacket and he tightened them at no extra charge.

    Provider name locked. does its cleaning on-site, which I have been told helps keeps costs (and their prices) low and reduces risk of lost items.  However, the "on-site" portion of the cleaners is much more visible than other on-site cleaners so from the counter you will see much activity taking place in addition to Provider name locked. 's hard-working staff.    On a separate visit, I did have to use a bathroom in the adjoining (and co-owned) laundrymat to change into pants that needed hemming.  From a professionalism standpoint, it would have been nice to be able to change in a changing room. 

    All said and done, my family has a new primary dry cleaner in Provider name locked. .  I would enthusiastically recommend them. 
  • I called Arrow because I heard they were one of the best places in the COUNTRY to clean wedding dresses. There was tons of bead work on my daughter's dress and I was concerned about having it cleaned (and the beads possibly falling off). I called Arrow and they were so helpful. They came and picked up the dress! How nice. They did such a wonderful job cleaning. It is packaged so you can still see the front of the dress when you open the box, but it remains sealed. They called to let me know when they were dropping off. Definitely a company that knows a thing or two about customer service!
  • I like to support my neighborhood businesses but do won't go here anymore. Service is slow, they lost my clothes for over a month, and only take cash, Provider name locked. or VISA (no AMEX or checks). I tried to pick up and pay for my cleaning twice and they wouldn't take a check from a regular even though their CC machine wasn't working and I've used them for over 18 months (and spent many hundreds of dollars there.) The manager doesn't care about his customers and is tediously slow. Unfortunately, this neighborhood business will never see me again!
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Dry Cleaners in Kansas City

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