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Concrete Driveway Installation reviews in Kansas City

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  • Provider name locked. was great to work with. He thoroughly explained all the details of the project. From the time I contacted the company to request a quote, I was treated with a great level of professionalism. I received three bids for the project, but Provider name locked. was the only company that estimated the driveway/walkway/steps/front stoop replacement , but also provided a plan to correct the underlying drainage problems. While their bid was not the lowest, it was the one that provided the most complete solution. The project was started and completed on schedule. The men doing the work were knowledgeable and professional, and Provider name locked. followed up at the end of the project to be sure I was satisfied with the outcome. I love the new driveway and walkway and the stamped Steps/Stoop are gorgeous! I definitely recommend Provider name locked. and his crew for any concrete project. If I need concrete work done in the future, Provider name locked. and construction will be the company I call.

    My driveway is not very long (about half the length of an average suburban driveway) which is why the cost was lower compared to the cost in other reviews here for same work. 

    - Marcus W.
  • I live in the Provider name locked. neighborhood with very old homes and trees with big roots.  The sidewalk in front of my house was uneven and the section of my driveway closest to the street was cracked and crumbling.  My neighbor and I have single lane driveways that connect, and we decided to get one contractor to address both to save money and ensure that both Provider name locked. stayed even.  Her portion of the job was significantly more than mine, as she had multiple layers of asphalt and concrete to be torn out, and her entire drive way had to be repaved (150 feet long).

    The price was good compared to the other bids we had, so work proceeded as planned.  It was quite a mess and I didn't get a lot of communication about the timeline since the contractor primarily worked with my neighbor.  They worked diligently and the end result was as expected.

    Almost exactly one year later, I had a plumbing issue that required my water to be shut off from the street.  The plumber couldn't locate the shut off and finally called they city.  Based on their measurements, Provider name locked. had paved over the shut off access point.  I called twice to have Provider name locked. remove the small triangle of concrete in the indicated area (less than 12 inches across).  I explained the situation and that I would be happy to pay for their time if it turned out the valve wasn't actually there.  I even said I was interested in additional work to re-pour my concrete steps.  He claimed he came out to look at the driveway, but I stayed home from work that day to meet him and I never saw him.  He has not torn up that section of concrete and has not returned my calls.

    - ANGELA M.
  • During the bid phase things were very good.  The salesperson was very responsive to questions about the bid and very professional.  I discussed several of my concerns with him and all were addressed.  He was even very willing to negotiate on his price with me and I ultimately chose to hire.  I was excited to get the project going in Feb and the weather was very nice with some days in the 60's that week.
    Then at the contract signing he pointed out that his contract showed 5" think concrete, but he'd really only pour 4".  One of the reasons I hired him was because he showed 5" and everyone else showed 4".  I signed the contract on a Tuesday and he said they'd be completely finished (even wrote it into the contract) that Friday.  
    Wednesday I was very happy to find that by noon they had already demo'd and removed everything.  
    Thursday and Friday then the weekend came and went.  They spent very little time forming the sidewalk and upper stairs in this time period.  Then it snowed on Sunday/Monday.  It was a week before they even came back over.
    Finally about 2 weeks after I signed the contract (and 1.5 weeks after the due date on contract) they showed up and poured the upper stairs and sidewalk and outer walls of the bottom stairs.  Even though the sales guy told me they would not pull a concrete truck on my yard instead they'd use a powered wheelbarrow, I came home mid-day to find a concrete truck sitting right in my front yard.  
    After this I will say that the sidewalk and front stairs looked really great, and they still do.  The lower stairs, however were poorly formed (this work was done by the salesman himself) so that one of the sidewalls bowed out and now looks pretty crappy.  
    They came back over a week later and finished the bottom stairs and lower sidewalk.  This portion is already cracking after only about 2.5 months in place.  The bottom slidewalk slopes into the stairs so every time it rains water puddles up.  I'm sure the freeze/thaw process will do.  
    There is supposes to be a 1 year warranty on the work, but as of now I still cannot even get them to come over and seal the concrete work.  
    Here's a list of things promised early on that were not done:
    -There was no gravel used under the concrete even though the contract stated what type of gravel to be used.  
    -No rebar was used to connect upper stairs to existing front porch
    -I have a sprinkler system in my front yard that had sprinklers close to the existing 5ft sidewalk.  He told me they'd just move those if they were in the way.  Instead he just made my 5ft sidewalk less wide to accomidate without my approval.
    -Concrete truck pulled onto my front yard - Twice.  At least the first time they put down plywood.
    -8" thick footings I requested on either side of my front stairs are more like 3" thick.
    -Still not sealed, and I've sent several emails requesting this work be done.
    -All the wood forms and extra rebar were left on my property.  I disposed of these myself.
    I ended the project by telling him that we could just call it even on the remaining money owed and he didn't even fight me on it.  It was front end loaded and I paid all the concrete myself, so the remaining balance was less than $200.00.

    - kevin K.
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Driveway Contractors in Kansas City

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