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Find Top-Rated Kansas City Computer Repair Services

There are 8 top-rated computer repair services in your area.

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Computer Repair reviews in Kansas City

  • F
    Frankie was supposed to repair a battery issue. Also talked me in to several updates/clean ups so that once fixed my laptop would be running faster than ever. Turns out it was more than a battery issue and laptop cannot be fixed at all. It is actually in worse shape than before. Frankie gave me back the broken laptop and verbally stated he would either give me some of my money back or he would send me information on another laptop he could give me that was not nearly as good as mine. He was supposed to send me an email. No response (which I was getting accustom to as he never responded in the time frame he stated). Finally he sent me an email which basically stated he wasn't going to do anything and although he took my money and couldn't fix my laptop, I was basically out of luck but thanks for the business. Needless to say I gave him a negative review on google, after which he said he could get me a refurbished laptop in a few days (he had been working on "fixing" my laptop for almost a month...) in exchange for taking off the negative review. After dealing with him over this month, I decided to just cut my losses so I no longer had to do any business with him. Learn from my mistake and take your business elsewhere.
    - jeanna c.
  • A
    I have used Mike's services a few times now and he is always professional, responsive and timely. He is very knowledgeable, and walks you through the steps he is taking to fix the issues. It is so convenient to have a remote service and not have to take your computer somewhere. Thank you Mike, so glad I found your service!
    - Karen H.
  • A
    I called Jim about my CPU processor running constantly for several days. After running some cleanup programs and checking other items, he found that a large number of Windows 10 updates had been installed. He recommended that I install the Fall Creators Windows Update that replaces previous versions of Windows 10. After completing this full update, my CPU processor is running far less and is essentially back to normal.
    - FLOYD M.
  • F
    I will not use them again. I feel they charged $99.99 to my 80 year old brother-in-law and provided no service. He got a new internet/cable service and then could not get the internet to work on his computer. I called Geek Squad and explained the issue and set the appointment for him. They asked what kind of computer it was. The day before the appointment, I spoke to the main office at 800-433-5778 and asked if the technician would have everything on his truck so no return trip would be needed. They assured me they would. However, they did not. The tech hooked up his own keyboard and everything worked fine. The tech said the keyboard was non functional and he recommended one with a cord as opposed to a wireless. He said he did not have any available to sell nor did he offer any assistance in placing an order for the appropriate keyboard. He did not offer any specifications on the kind of keyboard to purchase nor any instructions as to how to hook it up when he gets one. The tech then charged $99.99 and said that as soon as my bother-in-law gets an appropriate keyboard, he will be on the internet. I called back to the main office and they said they did get the internet hooked up and that for $99.99, they would come back and hook up a keyboard. This used to be called "bait and switch" and it amounts to theft of money from a trusting senior citizen.
    - Vicki S.
  • A
    Jon was reasonably priced, professional, and prompt. Weeks after installation we had some questions on reviewing the video and he answered the first time we called and handled all our questions. He followed up with us the following day. I would definitely use him again!
    - steve O.
  • F
    I will not use them again. I feel they charged $99.99 to my 80 year old brother-in-law and provided no service. He got a new internet/cable service and then could not get the internet to work on his computer. I called Geek Squad and explained the issue and set the appointment for him. They asked what kind of computer it was. The day before the appointment, I spoke to the main office at 800-433-5778 and asked if the technician would have everything on his truck so no return trip would be needed. They assured me they would. However, they did not. The tech hooked up his own keyboard and everything worked fine. The tech said the keyboard was non functional and he recommended one with a cord as opposed to a wireless. He said he did not have any available to sell nor did he offer any assistance in placing an order for the appropriate keyboard. He did not offer any specifications on the kind of keyboard to purchase nor any instructions as to how to hook it up when he gets one. The tech then charged $99.99 and said that as soon as my bother-in-law gets an appropriate keyboard, he will be on the internet. I called back to the main office and they said they did get the internet hooked up and that for $99.99, they would come back and hook up a keyboard. This used to be called "bait and switch" and it amounts to theft of money from a trusting senior citizen.
    - Vicki S.
  • A
    Jim was very responsive to my call and explained the best solution to my problem. In less than two hours, he removed my defective Windows 7 O/S, wiped my hard drive clean and did a clean install of Windows 10. He also saved and reinstalled by prior files. I've had no problems with the Windows 10 installed more than a week ago.
    - FLOYD M.
  • A
    Fabulous. The owner, Burton, was able to work us in to his schedule earlier than we expected. He was professional, diagnosed the problem, fixed it, and I was up and running in an hour. He also changed some settings to enhance the way I use the computer. I am so thankful to Angie's List for having a directory of services that we can use to find exactly what we were looking for. I highly recommend Integral On-Site Computer Service.
    - Jerri S.
  • A
    Burton was great.  He arrived on time and was immediately able to identify the problem.  He switched out the offending SSD boot drive that had died and installed a new one.  Unfortunately I couldn't find my Windows 10 recovery USB, but he was able to get it downloaded, installed, and set up on my custom PC.
    - Chad S.
  • F
    You can never actually get service.  I logged a service call for help with our laptop and 8 hours later still didn't have any tech assistance.  If you keep calling they tell you they can not do anything to actually get you connected to a tech.  This has happened the last 3 times I've placed service calls over the past 8 months.  I still have all the same issues and nothing has been resolved.  We even tried taking the computer in for service and after being without it for 4 weeks, it came back with more issues and nothing fixed!
     
    - Scott S.
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Computer Repair Services in Kansas City

Companies below are listed in alphabetical order.

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