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Chimney & Fireplace reviews in Kansas City

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  • Caleb was thorough and professional. He knew his business and got the job done quickly. He kept the area clean and inspected our chimney outside as well. I finally found a fireplace service company that understands the value of a vent-free gas fireplace! We will be using Sleep Easy for all our service and repairs. I did not provide my address for privacy reasons.
    - Carol S.
  • the patch job done on the flashing on the roof only lasted a year but Steve called me and said when he could he would look at it 5-17-17 work was done did last until 10-8-18 I wanted to change my earlier review and I have please trust Steve he does good work
    - robert m.
  • the repair lasted for about a year or a little more. Today there is more leaking around the chimney which is leaking into the attic. There was a limited repair warranty on the material used which is 7 years. this repair w-as done on -5-10-17. I tried to call this business today with no response10-8-18)-
    - robert m.
  • I feel compelled to rave about the work that was finished today. From the gentleman that performed the inspection through the team that accomplished the project, I could not be more impressed. Everyone was knowledgeable, professional, friendly, and extremely hard working. I can't imagine a customer being happier or more satisfied than my wife and me.
    - Mark U.
  • Ryan, the owner of Best Chimney, was professional, courteous, passionate about what he does and has excellent communication skills. He went over and above all expectations. He puts the customers safety and job as a top priority. This 94 year old fireplace is as good as new now. We would highly recommend Ryan at Best Chimney.
    - The C.
  • Great. Took about an hour. A tough task as the chimney had not been cleaned for some time. Also gave good recommendation for masonry repairs to firebox, which we followed up on and had tuck pointed. Seth easy and pleasant person to work with.
  • Marty was punctual, efficient, and honest. I called him out to do a chimney inspection and cleaning since smoke was coming back into the house after lighting a fire. He was punctual to the appointment, discussed the issue professionally, and went to work. He quickly verified that the chimney was, in fact, clean and didn't need a sweep. He explained that, in my case, the smoke had a long way to travel and showed me a technique to use when fire building to prevent a recurrence - I've never had a problem since then. He also inspected and caulked the chimney crown. His price was fair, he spent ample time going over current and future needs. Overall, I will happily use him again and give him my highest recommendation.
    - Chuck S.
  • One of the best aspects of dealing with Best Chimney is the follow-up & follow-through services provided. One is not just left high & dry after the work is completed. All my questions & request for advice, such as sourcing firewood, were answered promptly and professionally. So many companies never respond after a job is completed and paid for. I feel secure in knowing that Best Chimney will be there for me ready to answer questions or advise. For me, this is as important as the installation with which I was pleased and have written a previous review. Best Chimney provides a variety of services related to chimneys—two of which I used: fireplace insert & capping an unused chimney stack. I plan on using them to clean my fireplace this fall. Highly recommended!
    - Catherine H.
  • When you have a project like this, a dream, you have an image in your head and he has made my dream a reality. My porch is now 2 years old and there isn't a single evening I don't go out there and just think how happy it makes me. His craftsmanship and his attention to detail are incredible. The first time I hired him we were discussing 10ft cedar poles I wanted. He said that he knew a lumber yard getting rid of some for cheaper and at the end of the job he took off about $200 because he was able to get the cheaper posts. Most contractors wouldn't even mention that, but he passed the savings on to me. I know that if I want something done I'm going to get the best price and the best work as well.
    - Terri H.
  • Worst service I have received in my 73 years. Paid $319, and got about 20 emails with 6 different estimates, the first time, and then about 40 pictures they took, some I could make out, and others that made no sense, and no labels. Estimates taken together totaled $20,000. When I went through, I got it they were giving me the kitchen sink. The highest bid was for $8500. I asked for clarification, and was told not to call back unless I was ready to order. I have since called more than 4 times for info, no call backs. when I asked what needed to be done, for them to certify SAFE TO BURN no answer. Apparently, they don't know. I want my money back, and have placed a stop on payment. The picture below shows a brush they said they found in my chimney- he said he would show the pic but then "forgot" but it showed up in the many emails after I searched. These people are only interested in how much they can sell you.
    - Phil B.
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Chimney And Fireplace Contractors in Kansas City

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