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Car Dealership reviews in Kansas City

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  • I was actually pleasantly surprised by the new car buying experience at Provider name locked. . The salesman was not pushy. The usual car dealer games seemed to be minimized here. The process was fairly relaxed and I negotiated for a good trade-in price and some free accessories. The paperwork process was quick, but they did not try to speed through it and did not mind when I paused to actually read what I was signing. Of course the extended warranty was offered, and I declined, but they respected my choice and moved on rather try to pressure me. The whole thing was a good experience, and I would definitely consider buying another car from them.
    I also have no complaints about the service center. I took my car in for a couple oil changes and tire rotations. The service was done quickly and I did not have to wait long, but the price of an oil change and tire rotation seemed a little high.
    - Matthew L.
  • In November I purchased a used car with approximately 15,000 miles on it.  The vehicle had the 100 point Provider name locked. Mission Group inspection that indicated the car had been checked out mechanically, had no issues and everything was in working order.  The following spring I discovered the air conditioner did not work.  When I took the car in to the manufacture's dealer for repair, I found out the car had been in a very significant front end collision, the AC compressor leaked and had to be replace, the wiring harness to the AC fan had been crushed and had to be replaced and the wrong AC fan had been installed when originally repaired and had to be replaced. Because the problems were due to an accident, the repairs were not covered under the manufacturer's warranty.  Repairs to the AC cost me nearly $2000.  The manufacturer's dealer service department told me that any mechanic who actually inspected the car would have seen that it had been in an accident.  So either the Provider name locked. Mission Provider name locked.  lied about the condition of the car (saying everything was in order with no problems) or they simply didn't inspect it.  When I contacted Shwnee Mission Provider name locked. , they insisted that they had no responsibility despite their mis-representing the condition of the car they sold me.  I was extremely disappointed that they acknowledged no responsibility in this matter.
    - Daniel W.
  • I bought a used Range Provider name locked. from them in February. It was a 2005 model with 70,000 miles. In the first week: Bluetooth did not function at all, headlight came on intermittantly, suspension raised up and down at random. Service results: After taking the vehicle in to service, the bluetooth was fixed ($750 they wanted to charge me), and the headlight they said had no problem. Second month: I called XM radio to have the radio activated and they informed me the radio was stolen. To this day: I have received no calls on the radio, no resolution on the headlight and no resolution on the suspension. The car cannot be driven. I paid $28,000 for a vehicle and cannot drive it.
    - KEVIN C.
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Car Dealerships in Kansas City

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