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Find Top-Rated Kansas City Appliance Services

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Appliance Repair reviews in Kansas City

  • A
    David was great! He was very knowledgeable and professional. He had the parts on his truck to repair the Maytag heating element right away. The Jenn-Air oven would not heat and David diagnosed that I needed a new control panel. This control panel was ordered direct from the factory and came with a one year guarantee - longer than most guarantees. Once the new control panel was installed, an additional electronic problem was revealed and David very generously worked with us on the price for that part. We were very happy with the entire project. David ended up installing all new electronic parts on our Jenn-Air oven for 1/4 of the price of a new oven. I would definitely use his company again!
    - Jennifer R.
  • F
    Ryan (the owner) was very responsive when initially contacted. He quickly diagnosed the issue and indicated he needed to order a part. He preferred to communicate via text, however he took a week to respond to texts or phone calls. After three weeks he stopped communicating entirely. He left us hanging throughout the holidays. I attempted to make contact with him for six weeks before finally giving up!
    - Bob T.
  • F
    Don't walk, RUN away from this business! They took my money and left in the middle of a job. They left my entire house a mess. I guess they figured the money I gave them upfront was enough to compensate for them leaving 2 fans, 2 lights, 2 canvas drop cloths, 3 different sized extension poles, unused materials, 2 ladders and not one drop of cleanup anywhere. Roy tells you what you want to hear and his brother (according to him, the owner) won't return messages by phone or email. Crooked business and crappy craftsmanship.
    - jeff s.
  • A
    The tech made the fix and also cleaned the mechanics of the dryer on the inside and even fixed a roller that was packed with lint. We appreciate his professionalism and attention to the details. He did a great job. Thanks.
    - Carol D.
  • F
    If I could give zero stars I would. We agreed on service, I asked up front for pricing and then when I saw the paperwork to pay he switched the pricing on me, but I wanted it done so paid him anyway. Ryan took my money, left and found basement flooded. The water tube he replaced was leaking. Sent him photos and he said he'll come and check it out at a convenient time. Weeks went by, then he said it's too expensive to visit and pay gas, and kept dragging his feet. Now three months later and fridge is not fixed and don't have cold water or ice! Took my money and left. Highly unethical. STAY AWAY.
    - Zak M.
  • A
    Ifixit was one of four bids to replace my air conditioner and heater in a home I just purchased. The equipment was by far superior than the other bids and the pricing was extremely reasonable, almost half of a well known bigger company. The quality of work was second to none and I have had no issues since installation 5 months ago. I was so pleased I used Ifixit to repair my ice maker and defrost element in my refrigerator. Again was pleased with the work and price. Ifixit provides a great value for the money spent on equipment and labor.
    - Tom W.
  • A
    A couple months ago, I had my ice maker go out and my dryer stop working, so I had worked with 2 other companies- which I would never hire again. :/ When I needed my microwave and washer serviced last week I had NO idea who to call. I was referred to Appliance 911 by a neighbor and the technician came the same day I called! I was amazed. He was knowledgeable and very nice. He immediately determined what was wrong with both appliances, ordered the parts and was back in 3 days to repair them. Given my past experience, this was so refreshing!! I trust this company, I’m so impressed with their customer service, honesty, punctuality and price! I will only use them from here on out. Highly recommend!!
    - Holly T.
  • F
    This company will be reported to the Better Business Bureau because all they wanted was the service call $. A technician showed up as expected. He literally spend 5min at my house looked at the dishwasher and side it needs a part. I asked if I need to call the office to order, he informed me that he will place the order through the office himself. That the office will call me to schedule the replacement. This happened on July 31st. No call or follow up from AT Your Service Appliance repair as of August 15. In the meantime the technician charged $130.00 for opening my dishwasher and taking a look inside. When I called the office on 8/15 several times it was an answering machine with no person to talk to. Finally got someone to answer my call, must have been the rudest person ever. when explained what happened and that the technician told me a person from the office will call. She asked if I wanted the part or not. When I expressed my disappointment at the lack of follow up, she hung up on me. Since then, I found out that this company is untrustworthy, suppliers of parts will not deal with them because they don't pay their bills. Be aware and DON'T use these unprofessional scammers.
    - Laila S.
  • A
    Very fast call back (about 3 minutes from the time i clicked submit on Angies List). Got an appointment on next business day (Monday - I called on Saturday), The tech diagnosed the issue (burned out circuit board) within 15 minutes of being there. Looked up a replacement part, we discussed the pros and cons of fixing this particular model of washing machine. I approved the fix and he ordered the part. It was installed the next day and the washing machine has worked fine ever since. Very knowledgeable tech. He had also done some HVAC work in his past and we talked about an HVAC issue I was having too - wasn't required for him to do this, but he did. I will use these guys again if needed.
    - Brett J.
  • A
    Both repairmen involved were very experienced and did a great job on the repairs. We have had no problems since then with either appliance. Considering the extensive dishwasher repair, the total cost was very reasonable.
    - FLOYD M.
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Appliance Services in Kansas City

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