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There are 7 top-rated appliance stores in your area and 48 to avoid.

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Appliance Store reviews in Kansas City

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  • On Monday, Aug. 25th we contacted Provider name locked. again, and told her to cancel the dishwasher since we were moving, and it was not available immediately.  Provider name locked. promised a refund THAT DAY.  Provider name locked. was going on vacation for a week.  Days later, we checked our US Bank Account and there was no refund.  We contacted the offices, talked to Provider name locked. in Credit and she offered a partial refund.  They couldn't seem to find the official sales receipt, was coming up with different numbers than what we paid.  Today, Sept. 3, I hear from Provider name locked. that Provider name locked. is back at the office, and she will TRY to get the refund authorized.  It is now late afternoon, no one calls, no one emails, I put in 3 calls, and no one is answering the phone, it goes to voice mail on all phone calls.


    Original Sales Purchase:  7/28/2014


    Buyer Beware.  Service after the sale is critical. 


    - kathy S.
  • I started the process in March 2014 because the window I had was weak and bugs abounded, finding all sorts of ways in.  I had no protection from the cold or heat and desperately in need of a new window.  Honestly, I felt like I had ordered the Hope Diamond.  One estimator came out to measure...then, weeks later, the installer came out to measure...then it had to be ordered (more weeks!).  Of course, I took time off for the measurings and was so hopeful that it would be installed sooner than later.  Nope.  Not happening.  Just a never ending process.  The installers were wonderful.  Truly the best of the entire process.  I've done tons of business with Provider name locked. and been satisfied each time but this was just a nightmare.  I have to say I would not want to do an 'installation' type process with them again.  And I even had a conversation with the installation manager but I have to say ...never did quite get the message across.  Shorten the process and let's get the ball rolling, Gang.  Dragged on and on.  Just so annoying.  I really regret having to write this but it is what it is.
    - sharon T.
  • This company is awesome, I do not know how any other company for appliance repair can stay In Business in KC while they are around.

    They are honest, flexible, knowledgable and consistent with their service. I will never use anyone else.

    This trip they knew exactly what was wrong with my dryer as I told them over the phone that I could see the electrical cord on the back of it had fried. They gave me prices up front, knew what was needed without having to come out and look and when the repairman got here, it took him 15 minutes.
    - Michael C.
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Appliance Stores in Kansas City

Companies below are listed in alphabetical order.
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