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Kansas City Air Duct Cleaning Articles

Quarrel over quality with duct cleaning in Kansas City

Customer says the company she hired sped through their work and hurried off, leaving the job before finishing. She has requested a refund.

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Kansas City Air Duct Cleaners Reviews

A
"
Kansas City Air Duct Cleaners Provider Name Locked
was very easy to work with. I spoke directly with him any time I called or e-mailed to discuss the pricing and my request for service. He arrived on time, explained the process and began working. Our ducts were all cleaned at a competitive price and we are very satisfied with his service.
"
A
"We have an old house. Unfortunately, the work could not be done because the air pressure would have punctured some of our flexible duct work. I really do want our vents to be cleaned well. But I'm not sure who can do it or how it can be done. :- (
Provider said we would not be charged because work was not performed.
"
A
"The provider was VERY responsive in communicating with me and setting up the service time.
There was confusion on the day of the service. Although I had listed my home address, which was new, the vendor zeroed in on the address associated with my credit card, which was now outdated. However, the owner called and, given the new address, re-routed the crew to the correct address.
The offer included up to 15 ducts. My new home has 22, so I had to pay the difference, at $18/duct. The owner had been up-front about this possible additional cost, so I was prepared to pay it.
The crew did a great job, was personable and even showed me where they had nicked the wall when re-installing the vent wall plate. They also showed me the amount of "gunk" their vacuum had collected. It was well worth the cost to have cleaner air moving through the system.


"
A
"I hired this company after having had a very bad experience with another company, who I had to "fire" part-way into cleaning the ducts on a second house. I hired
Kansas City Air Duct Cleaners Provider Name Locked
to complete the job, and now I plan to call them first next time. The experience was very positive, and exact opposite to the other company.
1) The price they quoted me by phone WAS the final price. No extra charges or add-ons. And they did it for less than the advertised special that I called on.
2) They were courteous and helpful both to me and to my tenants.
3) They were careful to leave everything the same as it was when they arrived. No
Kansas City Air Duct Cleaners Provider Name Locked
of dirt/dust on floors and furniture, turned off lights, and if they had to unplug anything they plugged it all back in before they left.
4) They have been in business for awhile, and use updated equipment that doesn't just blow everything in the ducts out into the room.
5) They were prompt, and came when they said they would.
I have already recommended them to 2 friends.
"
A
"Had some time off and hadn't had my ducts cleaned since I moved in, so I decided it was time to have it done. I called to setup the appointment and the provider was able to give me a quote over the phone and set the appt. He noted that the price might change once he saw the house, but he would let me know before doing any services. The provider came out on time and was setup and done inside of 3 hours (I have a condo - 2 bedrooms, 2 main rooms, kitchen, bathroom, utility). He setup a vacuum system in the utility room and cut some holes in the ducting to allow for that to fit - he patched these once he was through, it all looked good to me. He used a wand with multiple hoses attached and sealed off all the other vents as he did each. He seemed very knowledgeable and professional and was able to work around me as I did other things. I was impressed with the service and would use him again if needed.
"
B
"The guys did a very thorough job, cutting holes in the duct work to access all areas of the main trunks, removing registers and cleaning each individual run from the
Kansas City Air Duct Cleaners Provider Name Locked
. They even went back in the crawl space and cleaned from that end. My only complaints are that they removed some of the insulation from the duct work to gain access in the crawl space and did not put it back, and that they left the service switch on the furnace in the off position so the ac did not run after they left until I discovered the service switch in the off position.
"
A
"See above.
Overall it went very well and I was pleased with the job they did. They are not the cheapest company out there but I think they are much better, more thorough and honestly do the work they are hired to do."
A
"
Kansas City Air Duct Cleaners Provider Name Locked
showed up right on time and got straight to it. The whole service took about 4 hours and he stayed busy throughout the entire visit. Very nice and professional guy who worked around my kids. Duct cleaning is not something that you need done even annually, but the next time I need it done, I will be calling him for sure!"
F
"We contacted
Kansas City Air Duct Cleaners Provider Name Locked
to clean our furnace air ducts. He gave us a quote of $340, and we agreed to have him come to our home at 8am on December 22nd. He arrived on time and my partner showed him through the house. We have a dog, so my partner told him that she would sit with the dog while he worked so the dog wouldn't bother him. He went out to his van and brought in some of his equipment and proceeded to go upstairs to get started. He came down a few minutes later saying he needed to go out to his van to get his camera so he could see down the vent. My partner said OK and left the door open. After about 10 minutes he still hadn't come back, so my partner looked outside to see that his van was gone. She thought that perhaps he had forgotten the camera, so she watched for him to return for the next couple of hours. But he never did. He accepted the job and arrived on time, but something happened and he did not have the courtesy to explain; he just abandoned the job. He never called with any sort of explanation. He has been posting regularly to Facebook, so we know that there was no emergency. We hired him because of his good rating on Angie's List, so we are very surprised by the treatment that we received. We give him an F rating and offer a strong warning to anyone considering hiring him to do any work for you. We have since hired another company who showed up on time, did an excellent job, and even sent us a thank you note for our business. That is the way to run a business. UPDATE The original appointment was made for duct cleaning; the cell phone had not fallen down the vent until at least two days *after* making the appointment. When I called later to confirm our appointment, I told Mr.
Kansas City Air Duct Cleaners Provider Name Locked
about the cell phone and asked if he would be able to retrieve it while cleaning the ducts. He stated that this shouldn?t be a problem. The morning of the appointment, my partner showed Mr.
Kansas City Air Duct Cleaners Provider Name Locked
all of the vents in the house, as well as the part of the duct in the basement where the cell phone had landed. He brought his cleaning equipment into the house, implying that his intention was to perform the job that we were hiring him to do. Even if the cell phone was the only reason to hire him, he still could have performed that service, and we would have been happy with that. Instead, he left without performing *ANY* service of *ANY* kind, and without saying anything other than needing to get his camera and that he would be back shortly. Mr.
Kansas City Air Duct Cleaners Provider Name Locked
?s response to the original review was the first notice we received about his reason for abandoning the job. If he did not want to accept the appointment, either to clean the ducts or to help retrieve the phone, he had more than one opportunity to decline.
"
A
"I had originally arranged for another service to clean our air ducts, but when the other company didn't follow through, I contacted Nuts & Bolts. From the first phone call to the completion of the job,
Kansas City Air Duct Cleaners Provider Name Locked
was great. He answered every question I had about the cleaning procedures, both on the phone and in person when he and
Kansas City Air Duct Cleaners Provider Name Locked
came by for an estimate. They were able to schedule the cleaning less than a week after providing the estimate, and they did so at a time that was most convenient for my work schedule. And they were very understanding when I told them about the cell phone that had fallen down one of the ducts a couple of weeks earlier. On the day of the appointment,
Kansas City Air Duct Cleaners Provider Name Locked
&
Kansas City Air Duct Cleaners Provider Name Locked
arrived on time and got right to work. They were able to get all of their equipment into the basement, then took a few moments to best determine how to proceed with the air duct cleaning. They opted to focus on the duct with the lost cell phone first, and within a few minutes, they had retrieved it, still in relatively good shape! :-)
Kansas City Air Duct Cleaners Provider Name Locked
&
Kansas City Air Duct Cleaners Provider Name Locked
worked very quickly and thoroughly to clean all of the vents and ducts in the house, and they treated my partner and I with courtesy and respect. Once the job was complete,
Kansas City Air Duct Cleaners Provider Name Locked
showed me the dirt & gunk that had been collected, and he pointed out the areas where he &
Kansas City Air Duct Cleaners Provider Name Locked
accessed and sealed the ducts. Overall, I'm very pleased with the work that they performed, and I will definitely recommend them to others.
"

All Air Duct Cleaners in Kansas City, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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(All Purpose)K.R. Construction & Contracting,LLC.

1217 NW Scenic Dr.
Grain Valley, MO

A & H Air Conditioning & Heating Inc

1717 College St
Baldwin City, KS

A and C Clean Air

11800 Central St
Kansas City, MO

A GRATE CHIMNEY SWEEP

1324 NE FOXWOOD DR
Lees Summit, MO

A GRATE CHIMNEY SWEEP I I ,INC

5824 FLOYD ST
Mission, KS

A-1 CHEM DRY

10645 Widmer
Overland Park, KS

AAS Restoration Inc

3131 Wheeling Ave
Kansas City, MO

AB Electrical, Inc.- Electrical and Construction

3336 Paseo Boulevard
Kansas City, MO

AB May

2017 W 104th St
Leawood, KS

Absolute Air Cleaners, Purifiers, Allergy Products

3164 Medinah Circle East
Lake Worth, FL

Advanced Air Duct Cleaning

11401 Riverview Ave
Kansas City, KS

AdvantaClean of Kansas City

7113 W 135th St
Overland Park, KS

Air Pro Comfort Systems

1520 E Spruce St
Olathe, KS

AIR-VISION

6708 Vermont Ave
Kansas City, MO

ALL ABOUT AIR DUCT CLEANING INC

PO BOX 1864
Lees Summit, MO

All in a row air duct cleaning

7130 NW Mace Road
Kansas City, MO

Alleluia Painting and Construction

15001 S Mur Len Rd
Olathe, KS

Alpha Construction

3212 n 44th st.
Kansas City, ks

AMAZING FLOORS & MORE

230 HOLIDAY TERR
Lansing, KS