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Specialized Services reviews in Jacksonville

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  • My experience with Provider name locked. was sub-optimal.  They were called and an appointment set up.  The technician came on time and from the information provided by the computer code, replaced a part.  When he left the machine was working but the same problem (computer code) came back about 3 days later.  We called Provider name locked. and the same technician returned a second time and said that we would need an additional part which would take a little more than a week to get.  The technician arrived a third time and replaced the additional part which did not correct the problem.  At that point he called on his phone for help from their more expert technicians.  Provider name locked. then decided the machine was not repairable.  Now, how is it possible that Provider name locked. has a repair service that is unable to repair their own machines?  They sell them, offer to service them, and throw in the towel because they are stumped.  The machine was about 5 years old, not new, but certainly not old.  After being on being on the phone with his manager, the technician told my wife that we would be refunded the charges on our credit card above and beyond the cost of a service call charge because they could not fix it.  Not true.  I called them multiple times and have not gotten satisfaction.
    The next time I need an appliance repair, it will not be Provider name locked. that I call, even if it is for a Provider name locked. appliance.  Not ever.
    - MARK K.
  • Provider name locked. roofing was amazing. My roof was literally falling apart on my back porch. Structurally, it was not built with enough pitch to warrant shingle roofing which was what they previous owner had installed. Needless to say, it was destroyed by water damage. The estimate received was not the lowest but it was the most fair and I felt it was not  a "scam" that I was offered by other roofing companies. I GREATLY appreciated the fact they did not try to pressure me into trying to re-roof my entire house as did other companies. I felt they were the most professional, offered the best product and got the work done on time and exactly as estimated. I will use them for any future roofing issues and highly recommend their services.
    - Amanda P.
  • Technician was prompt, patient, courteous and helpful. Ordered service to have an old range looked at which was in my garage but the power outlet in the garage (for dryer) was not comparable with the range. Technician helped me to move the range into my kitchen so that it could be plugged in so that he could trouble shoot. 
    Technician appeared to be very knowledgeable, worked quickly and helped me to clean up when the work was done.
    - James H.
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Specialized Services in Jacksonville

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