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Property Management reviews in Jacksonville

Real People ~ Real Reviews ~ Real Results

  • The team came out and performed a thorough job.  Very nice and respectful.  They were work oriented and were very professional.  the house looked amazing after they were done.  I really thought the mold on the siding was going to leave a permanent stain, but the team got the siding as clean looking as the day it was first put onto the house.  Definitely would have them come back and do my house again.  I recommend them to anyone wanting a reasonable rate for excellent work.
    - catherine C.
  • I spoke with Provider name locked. and told him I had been charged $4000 and he said he didn’t receive nearly that much money. Now they are not answering my phone calls. There’s a summary that comes in my mail monthly that has no information on what the charges are for and they are trying to bill me for services they didn’t even provide. They even charged me $70 to move a TV that an older tenant had left from the garage, even though I helped put it on the truck.
    - Nancy W.
  • Staff is very responsive and professional but they do have a high turnover of staff. I am searching for another property management company because of the way they handle the rental proceeds. It takes 5-6 weeks to have the rent deposited into my account. Last month I did not receive any rental income from any of my properties but I received a statement that stated the money was sent to me. I became concerned and called to find out they held back the rent on all the properties for over 2 months because one property needed repairs. After talking to them, they released some of the money. Again, this month, I am in the same situation, with no deposits. I have sent in owner contributions and am unsure of what is going on. I was told if the house is rented they will make the repairs and if not rented they want owner contributions to cover additional costs. I understood this and was ok until yesterday one of my properties needs a repair and they are asking for me to directly pay the vendor even though they have held back 2 months rent and the place is currently rented. I have used property management companies since the 90's and have never experienced anything like this before.
    - Michelle H.
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Property Management Companies in Jacksonville

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