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Plumber reviews in Jacksonville

Real People ~ Real Reviews ~ Real Results

  • Everything went very well and I can't say enough nice things about this company! I would absolutely hire them again in the future if I needed anything done! I would recommend them to anyone who is looking for a plumber!
    - Cherie B.
  • My experience with Provider name locked. was unsatisfactory.  I purchased the $79.00 deal for a "Service Call and 1 Hour Labor" from Angies' List.  Their representative was there 1 hr and 15 mins.  That extra 15 mins cost us an additional $76.00.The coupon was advertised as a $150.00 "value" with a 47% discount on the regular price.  When I called Provider name locked. to question it I was told that Angies List  has the coupon screwed up and that Provider name locked. has been trying to get it corrected.  The 1 hour of labor includes 15 MINUTES OF TRAVEL TIME.  So, you really get 45 mins. of labor.  I was informed by the guy at Provider name locked. that this is an "INDUSTRY STANDARD" of charging travel time.  Do you get travel time for your commute to work?  I don't.  This is a  BS bait and switch situation.  I have referred friends to them because when I used Provider name locked. before, they were great and nothing like this happened.  The guy I called at Provider name locked. has no interest in making this right.  He informed me that the Provider name locked. truck's GPS shows them at my house for 1 hr 40 mins.  Any Provider name locked. they did any paperwork in the truck?? 

    - Sandra R.
  • They completed the repair as promised, but their customer service department is lacking. "Provider name locked. " in billing attempted to not honor the $20 Angie's List coupon, and insisted on lecturing me on the phone about how I should have faxed or e-mailed the coupon in (as I was out of town at the time of repair). Some of the worst customer service I've ever experienced over the phone, and very unprofessional billing. I own multiple rental properties in town, and I won't be using Provider name locked. again after the experience I had.
    - William F.
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Plumbers in Jacksonville

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