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Flooring reviews in Jacksonville

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  • The carpet was installed and the seam was very obvious in several areas of the room. The installers came back the first time and acted as if we were being ridiculous and said that no seam is invisible. Then, almost in the same breath said that he does perfect seams. We notified the owner and he sent another installer who fixed only one of the three areas. We once again had to chase them down to get another time to get it repaired and now they have cancelled that appointment at the last minute. We tried to contact the owner and the phone number is going to an odd voicemail indicating that it is a message management system.

    We are extremely unhappy with the installation and the service and weeks after the fact, it still has not been made right. We will not be using this provider again.
    - Mary T.
  • We researched quite a few companies for this project, and read all the reviews for several top-rated firms on Angie's List, including Affordable Carpets. This company was also highly recommended by close friends of ours, who have hired them for several projects over the last few years.

    Provider name locked. (owner) was very easy to work with. This was our first hardwood flooring project, and as a result we had many, many questions. He was professional and patient with us as he walked us through the details of the project.

    He came to the house and measured the job, then submitted his proposal on a timely basis. While his was not the least expensive bid, he was very competitive and by far the most professional and accommodating of the 4 companies which came to bid on the job, so we decided to hire his company - and we are not disappointed.

    Prior to starting the job, he brought an installer, Provider name locked. , out to check on, and develop a solution for, an unusual flooring detail. They worked around our schedules and we agreed upon a starting date. Provider name locked. was here on the date we agreed to. He is also very professional and easy to work with. He answered questions and was very flexible with our schedules.

    Provider name locked. really knows what's involved with this work... he seems very experienced and we're glad - while this project was not huge, it was complex. There were 2 hallways, with 11 doorways to deal with. There were also several unusual Provider name locked. for the wood flooring and trim, and Provider name locked. also trimmed the flooring to work well with some existing carpeting, ceramic tile and coquina/stone tile. There were also 2 areas where we wanted the wood floor boards turned 90 degrees, and he did that, too. The end result: the finished product is just wonderful.

    The project was completed in a timely manner, and we are thrilled with our new floors. We have already discussed the next project with Provider name locked. , a carpeting job, and will hire them for this in the near future. We are pleased to recommend this company to those looking for a professional and competent team, and a finished job to be proud of.

    - Saul W.
  • It went very well especially considering the size of the project.  We had some minor issues with plumbing and a load bearing wall. Provider name locked. impressed me most in how he resolved them. He was very professional and he covered those costs. His team was very professional as well. I would absolutely hire him again. And I would add that he is very trust worthy.
    - Dalerie F.
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Flooring Contractors in Jacksonville

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