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Equipment Rental reviews in Jacksonville

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  • It would have went better had it not been raining. We received the bounce house at the time we expected due to the rain. I was told we would have the bounce house for a few hours longer than originally planned but they ended up picking it up early. So that was a bummer. The plus side is that all of the children really enjoyed it and played in it from the time the rain stopped until it was time to be picked up. We did not have any problems with the equipment at all.
    - Shannon P.
  • From the first Provider name locked. online, the web site was informative and easy to use. Immediate contact via Email with a Customer Service contact number. I called the 1-800 number and the customer service there was prompt and professional. The Store called me after the weekend as informed and the staff is kind, friendly and informative. The delivery drivers were courteous and called in enough time for me to be home for the delivery. There was a slight ding in the refrigerator and the driver immediately called Will, the Manager, and we made arrangments for the door to be replaced this week. I expect no less service from it either. The on-line coupon was an added bonus especially in an surprise slight emergency of our home refrigerator going out on a weekend and no repair vendors available. I would recommend Provider name locked. when your in a pinch. 
    My only recommendation would be to be able to fill out the application on-line prior to the store calling you to obtain the same information. I wish the item we ordered was in stock so we wouldn't have had to wait a week for a new refrigerator. The door was slightly dented, but I forgive them because we saw it all wrapped up and protected. Things do happen, oh boy do we know!
    - MELISSA D.
  • Store rented one pressure washer that didn't work. Rented one scrubber that didn't work. Second pressure washer to replace first one didn't work, either. Mechanic on premises said they knew the engines were not working properly. Still charged for half a day and scrubber. One female was very short during whole experience, just short of rude. Gentleman was very nice and helpful. Lost a day's work because of problems. Ended up going elsewhere to rent and spend more money.
    - Susan M.
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Equipment Rentals in Jacksonville

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