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Door Installation reviews in Jacksonville

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  Pella Windows & Doors

  I paid for a complete house of Pella windows on January 29, 2019. It is now July 15, 2019 and my window installation is still not complete. The actual installation began on April 23, but three months later, the news windows are still not ready for inspection. I was told that I would be charged extra if I did not for pay everything in advance, so they have already been paid for a completed job. I can feel the summer heat coming in the house through the large gaps between the trim and the walls on many windows where they have not been sealed yet. Screens and hardware are also missing. One day one Pella worker arrived, but said he did not have the supplies to fix such massive gaps between the wall and windows because they were too big to caulk. Pella keeps giving me new dates I need to be at the house for the installers to return, but no one ever shows up. I call and am told, ���They are on their way���, but it���s not true. Not only is my time wasted with no-shows, I either have to repeatedly move my furniture or leave it in the middle of rooms so the non-existent installers could access the windows if they ever showed up!
  - Mary M.
• F

  Two Roccos Painting & Home Repair Inc

  Two Roccos Home Repair, Jacksonville, Florida came to my home April 19, 2019 to provide a free estimate. Rocco Marroletti stated he could complete the job that day but needed a $300 deposit. We wanted to use a credit card, but Rocco said his credit card machine was not working so he needed a check. We wrote the check - he left but did not return. He called later that evening and said he would be there in the morning at 9 a.m. When he did not show, I called and Rocco said he would not be there, instead, Monday morning for sure. I called Rocco Monday when he did not show and he said that he was a contractor and did not want to be pinned down to a time to do the job - maybe he could be there sometime Tuesday. We decided to stop payment on the check. I called Rocco back and told him we no longer needed his services and informed him we stopped payment on the check. He was upset, unprofessional and hung up. The next day we noticed that Rocco had cashed the check with no services rendered. The bank informed the check was cashed hours after my phone call to fire Rocco. The bank suggested I contact local authorities. The Sheriff's Deputy came out took a report and at that time called Rocco - at which time Rocco told the deputy he cashed it by mistake and would send a check for $300 that day. That was a month ago and still no $300 refund. This is unprofessional. He did not supply product nor service. In my opinion, I submit this review with no malice to graciously allow good folks to beware.
  - Rusty G.
• A

  Happy Homes of Jax., Inc.

  Complete disclosure. This was the first time my husband Brian and I have ever done a remodel. We have learned A LOT. We purchased a home built in 1979 and there were several projects we wanted to tackle. We found Happy Homes of Jax through Angie's List and the reviews were solid. We contacted Marrell and he came out to the house to talk about our project. Marrell was professional, friendly and very polite. (This was very important to me; if I was going to be dealing with a contractor one-on-one while my husband was at work, I wanted to make sure I was comfortable with him.) We discussed TWO projects with him - remodeling the hall bath and the master bath. We could only do one at a time so that we still had a working bathroom. He carefully explained that his quote for the job would ONLY include the costs of his labor. It would not include any materials. This worked well for us because we planned to shop around for the materials as well as for great same-as-cash financing. Marrell provided us with his labor quotes and required materials lists. (We understood that other materials may be needed but the initial list was the bulk of the needs.) Marrell quoted us $9K for the labor for the hall bath and Brian and I thought that was a fair bid so we decided to move forward with the hall bath project first. The scope of this remodel was a full demo down to the studs, move the bathroom door, move the vanity to a different wall and install new drop-in soaker tub with tile framing. The only thing we didn���t do was move the toilet although we did still replace it with a new one. (We actually purchased ALL the materials we needed for this project, the Master bath project, as well as all the new vinyl flooring that we wanted put down throughout the entire house. We figured we couldn't risk just buying enough for the hall bathroom and have it be gone when we needed it for the rest of the house so we bought it all. This also allowed us to get better long term financing due to the higher totals.) Marrell began with two workers the second week of Feb 2019. He explained that at the end of every week���s work, we would receive an itemized Cost Sheet of what work was completed that week and how much would be owed at that time. We paid him weekly with checks as he does not take credit card. Everything proceeded as expected through demo and framing. The delivery of the tub slowed Marrell down but to no fault of his. (Totally blame Lowe���s on that one so much that I ended up buying my tub through Build.com ��� awesome experience FYI.) Marrell let one of his workers go so the rest of the project, it was just Marrell and his son Cody. It was about this point in the process that we started casually discussing the paint that we wanted when Marrell advised that painting was not part of the quote. This should NOT have come as a surprise because guess what? It was not part of the quote. It never dawned on me that the total I saw on the itemized quote would not include painting. The quote also did not include any electrical work that needed to be done. (Marrell did get a quote from the plumber that he subcontracts through so that charge was referenced.) I wish this was discussed more thoroughly at the beginning but I can only blame myself in not carefully reviewing the itemized list on the quote and questioning the lack of paint and electrical at that time. This is one key point I would want others to understand when working with Happy Homes. The quote is truly for the construction portion of the project. He regularly uses a plumber, an electrician, etc. and uses their services according to the project needs but the costs may or may not be included in the quote. I never met the plumber but the work was done well and all in one day. I was here the day the electrician came and we liked Jack and his work ethic so much, we hired him back to do a couple of other electrical projects we had in the house. Marrell recommended we talk to Angie, the subcontractor he uses for all his drywall mudding. He said that she also does painting. Her mud work was very solid so we did also use her for some of the painting we needed, both in the bathroom and other bedrooms. While the mud work she did in our bathroom and in the living room around the crown molding is superb, the painting was only mediocre and the edging is sloppy. She spent much of her time while she was at our house on her cellphone and we felt that many areas that needed attention are still not done. At this point, we have not asked her back to ���finish��� and would not recommend using her for paint work in the future. I cannot fail to mention that new flooring in the bathroom WAS part of our initial quote. Being a novice to remodeling, my husband and I did not realize how unrealistic our expectation was of how this would work. You can���t really just replace the bathroom tile without affecting the different flooring type in the hallway. When we talked it over with Marrell, we realized that it would make sense to keep going with the flooring. He provided an updated flooring quote to put down the new vinyl flooring in the bath, AND the hallway, the three bedrooms off of the hallway and the foyer and living room. We also saved a little money on demo since in the sunken living room, we were able to install the new flooring right on top of the old flooring. Marrell and Cody wrapped up the third week of March even with the extra floor project and their work looks amazing. The tile work in the bathroom is excellent, both on the walls and around the tub. The flooring looks great. The before and after pictures say it all. Marrell even helped demo the old shelves in two of my closets and install new shelves. Oh, he also hung our new front door too! At my request, he came back one more time last week to rehang my bathroom mirror horizontally instead of vertically. Needless to say, Marrell was flexible and easy to work with. Overall, it was a pleasure to work with Marrell and we obviously plan to use him again (as soon as we save up enough for the labor on project two!)
  - Maria B.
• A

  Koehler Homes, Inc.

  Excellent! Your home is your largest purchase you will make. We did not make this purchase quickly. We had spoke with John for over a year. He never pressured us. He knew when we were ready we would go with them.
  - Cherie H.
• A

  KMS Systems, Inc.

  Kevin and his team always provide a professional and high quality experience. This is our third project with KMS and every time Kevin has been quick to respond to our request with a reasonable quote and followed it up with an excellent product in a very efficient timeframe. We will definitely be using KMS for our future projects!
  - Michael S.
• A

  Koehler Homes, Inc.

  Our experience with Atlantic went perfect. 22 windows and 1 patio door later and I'm so thrilled! The company cares so much about the little details! Would definitely recommend this company over others.
  - Andrea P.
• A

  Boyd Home Improvements

  Rick met Steele at my house to complete 4 projects: install bedroom door; install pantry bifold door; adjust closet bifold door; install 4 led garage light fixtures. Steele did an awesome job. Everything was completed in one day. The price was reasonable.
  - Jan M.
• F

  Glass Doctor of Jacksonville

  Appointment for quote was set for hours 2-5 p.m. Did not receive a call that repairman would be to my house until after 5. Had dinner cooking so canceled service. Was told I would get a call to reschedule. No call came. Disappointing!
  - Marilyn R.
• A

  Home Remodeling Maintenance Inc.

  Very professional and everything get on time done. I would recommend this company to anyone in any future work at any house. It is very good to have so good company in this city. Prouder of you. Good luck in future work.
  - Jadranka S.
• A

  Remodeling Pros

  Quick turnaround on a 1,360 sq. ft. commercial tenant buildout at an existing shopping center. Drawings, permitting, CO, and open for business in less than 4 weeks! Including demo, new office, walls, painting, lighting, flooring, etc. All subs were professional and responsive.
  - Natale O.