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Mudjacking reviews in Jacksonville

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  • I'm really conflicted about this review.  I so wanted to give all A's, but I just can't.  The sales experience went well.  We met with the local manager (Provider name locked. ) and the regional manager (Provider name locked. ).  They were sincere.  It was obvious they beieve in the product.  All our independent research supported what they said, so we were very confident about choosing RamJack to perform the needed repairs.  When it came time to perform the repairs, however, things seemed to fall apart. 
    My husband had arranged to have our HVAC company come and move our outdoor unit at 7:30a, which is the same time the RamJack crew was scheduled to begin work.  Unfortunately, the RamJack crew did not arrive until 4:30p in the afternoon, the same time the HVAC technician arrived to reconnect our outdoor unit and make sure we had a/c in the house!  Based on feedback from my husband, he did the majority of the calling to RamJack.  In other words, we did not receive a phone call informing us there would be a delay in starting the work or providing an expected arrival time of the crew.  This was very inconvenient for us!

    - Sue R.
  • I received an estimate, similar to the first one.  The estimate was provided in a very professional and quick manner.   I chose to go with the first one simply because I had contacted them first.
    - brenda D.
  • Provider name locked. 's crew of Provider name locked. and Provider name locked. preformed the tearout, they were clean and considerate, worked quickly and efficiently with an eye on quality.  They leveled the floor using patch and self leveler, all while keeping in mind my family was still living in the house.  Floor went in quickly and look fabulous, when it came time to install the trim, the floor guys got started but quickly found out that it was not their forte.  rather than do a bad job, they called Provider name locked. and he had an experienced crew of carpenters out the next day, and they did an awesome job.  I appreciated that the guys were willing to work on the weekend in order to get the job done.  Provider name locked. 's communication with me the home owner was awesome, I would use again with no hesitation...
    - paul S.
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Concrete Levelers in Jacksonville

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