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Computer Repair reviews in Jacksonville

• A

  he has come several times to install.He installed everything and trained me on how to use it correctly. It could not had been better! The technician was absolutely stunning. It works beautifully, he was very patient and I'm very enthusiastic. He is too good to be true!
  - David D.
• A

  I called them in the morning, and they came to my house that afternoon. More work needed to be done remotely the next morning. They worked on it till it was fixed. The system is working fine now. I am a satisfied customer.
  - Tom H.
• A

  From the first contact, John Olson was responsive and kept in touch via phone until he made his home visit. He cleaned up the computer and, although he was uncertain about the source of the problem, after nearly 2 1/2 hours, he was able to get it running again as it should. He is professional, personable, and persistent in completing the job. I have had enough experience with computer repair to recognize competence and, without question, would use his services again.
  - ELAINE S.
• A

  Seriously, these guys know what they are doing and seem to take great joy in doing it. It took a couple of days to work through it all. They had to get to the BIOS a ensure my new drive was the boot drive (it wasn't happening for me) and rebuilt my RAID (something I couldn't do). I did half the process myself and when it started to go to ****, I took it in. $85 later, it is a wonderful running machine. I even invited them to upsell me on expanded memory but they priced it and would do it but their heart wasn't in overcharging me. I didn't need it and they knew it, so they didn't take advantage of the opportunity,
  - Terry O.
• A

  Printer connection problem was quickly identified and fixed, Additional help was provided for desktop computer( elimination of unwanted programs) and answered questions on viruses and VPN’s related to IPAD. Tech rep was the owner who worked quickly and professionally. This was our first experience with Affordable Computer (our previous tech rep moved away) and we plan on using them as our go-to firm. Reasonable cost and good response.
  - Frank K.
• F

  They told me they were finding me the right person for the job. They sent a young kid who had no idea how to hang a tv over a fireplace and was afraid to try. He called into the office and they told him to do it anyway even though he said he did not feel good about doing it. We refused services.
  - Stacey M.
• F

  I had two Uniden cameras for two location. My house and my karate school. One camera was plugged in a strip that was shut off so that was an easy fix than he set another one up and took him an hour. We drove to my house Garrett worked on it for an hour and told me he could not connect the cameras and to return the cameras. I called Uniden support and got the cameras working. I spoke to Garrett telling him I wanted a refund as for 110 an hour I expected more of an expert and not someone who just read the instructions. I was told by Uniden that I will have Togo to my karate school and reset up the cameras as they eventually will lose connection. They refunded half an hour as they charged me for the karate school setup Which I will have to redo and travel time from karate school to my house Garrett said took half hour which is incorrect it only takes 15 mins. He also sent a quote for 609 for their camera setup. I am disappointed they charge so much and call themselves expert. 110 an hour they should have more experience and knowledge. Use someone else don't waste your money! Lesson learned!!!!
  - Erlinda L.
• A

  Examined, found supplies to repair, advised that the cost of replacement was more than purchasing a new laptop. Since the computer worked, suggested I use it as a desk top. No charge. No pressure. Super helpful. Will go again for sure.
  - Barbara L.
• A

  They told me it took about 5 days to get the screen, but the computer was repaired in 3 days at the price they quoted and is working fine. I was told they got the screen in that afternoon and I was able to pick it up before they closed.
  - Ann K.
• A

  I took my laptop into Affordable Computer Repair of Jax to have the hard drive replaced. They were extremely affordable, professional, helpful, and quick. Russell was able to get all my files, pictures, videos, and music off of the old hard drive, and loaded them into a folder on the desk top named "Old Files" for quick and easy access. He took the time with me, when I picked it up, to answer any questions I had. He told me not to hesitate to call if I had questions or concerns when I returned home. He also gave me some tips on how to keep this from happening again. An overall great experience, and highly recommended. Should another computer need arise, I will be back!
  - Lori J.