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Over 802 reviews for
Jacksonville Chimney Sweeps from people just like you.

"I have been trying to schedule an inspection and cleaning since 10/16. Called and emailed and every time am told "Later this week or early next; I'm doing" the best I can." I can't attest to the work quality but waiting a month for an appointment has certainly put a sour spin on the transaction.

-Amber E.

"Owner came out to do a chimney sweep and told us we needed a damper for the fireplace. Said he would have to order which would only take about a week. Over two weeks" have passed and we have left repeated messages with the company asking where our damper is without any return phone calls. I too, after the fact looked on the Better Business Bureau site and found two other cases where this company took someone's money and never delivered on the product. I guess we have been scammed by them. We do plan to file a complaint in small claims court this week.

-Keith C.

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Chimney Sweeping reviews in Jacksonville


Excellent customer service from the start, the guys were courteous, punctual and answered my questions. They did a good job, will definitely hire them again and will recommend them.
- Zoraya G.

A couple of days later, it occured to me that the cap and had to be painted a reddish brown color to conform with the architectural requirements in our community. I called 4 times (got only a voice message) and emailed the business once -- none of these communications has been answered. I've since done a little homework, ...More only to discover that Ash Away has 3 BBB complaints filed against the business in the last year -- all similar to my situation. I, too, have no filed a BBB complaint. This is no way to run a business. I have no confidence Ash Away will perform the services promised in our contract.
- William J.

my friend called for an estimate. She was directed to make appointment on the website. The appointment was made and it took about four days for an estimate. Very nice and professional man(owner) came out for the estimate. He seemed very thorough and discussed what needed to be done about her leaking chimney. He suggested ...More a replacement and something else for about $950.00. He said it would take about 2-3 weeks for the material to come in and for him to get her on the repair schedule. My friend made appointments with two other Chimney repair companies for estimates. The second company came out and gave an estimate and was able to repair the leak three days later. Here is where the problem comes in with . When she called to today(8/4/15) to cancel the repair with . She was met with animosity. Even though, it would take another two and a half weeks for to get to her for the repair, he became angry. He said she had a verbal deal that he would do the repair. He said he had already ordered the parts for the chimney and they were expensive. My friend told him, as a courtesy she was calling him to cancel the repair. He was very angry and loud. She told him that she would never recommend his company to anyone because of how he was acting over the phone. The call ended when my friend advised him that she was going to hang up the phone and not argue with him. She hung up the phone and asked me to posted this review on angies list. It has only been 3 business days since came to their house with an estimate. He expected her to wait two more weeks for him to come out. Wow! just very disappointed with his attitude and . We will not use this company in the future or recommend it to anyone.
- Matthew M.

We still have some work to do-- when the crew went to replace the fire-stop as planned, they found a more deteriorated condition than expected. They showed me photographs taken that day as well as pointing out some very visible signs right at the perimeter of my fireplace; the work as planned would need some reconsideration and a new estimate. In the ...More interim, the cap and cover replacements have effectively stopped the leakage that is the root cause of the problem. We're scheduled for a tear-down and reconstruction in early June.
The maintenance and repair crew were very pleasant and professional, with a 'safety-first' approach to their work. They answered all my questions the very best they could on the spot, and their answers have proved out well. My ensuing conversation with Nick, where I got the expert's take on the situation, the new estimate (very rough at this point, as there will be more discovery when he opens up the chimney) and my June scheduling, was very pleasant-- I found him straightforward and friendly, and I'm looking forward to our working with him to finally remedy our chimney issues.
I'll be able to finalize this review once the work is complete, but... so far, so good.
- Mary G.

They found a problem with the dryer vent on the roof (totally clogged) and wrong vent. They came back the next day and changed out the vent and patched the area (smaller vent).
The chimney cleaning was the neatest (cleanest) I have ever had
Very nice work and very nice men
- Jane E.

Was pleased with their service, on time and no problems with them. Would recommend them to all.
Your Angie list does not say about the extra charge for 2 story houses. It says for dryer vent there is a extra charge but does not say for chimney cleaning. Feel you should correct that. We were happy with the service from them and good service ...More was provided to us .
- Carolyn J.

The service went fine and they did a good job. The technician was courteous, did a nice job cleaning up and was efficient. I do not know of any scheduling issues.
- Raoul Felix U.

No one called to establish appointment ? 3 men showed up unannounced stating they didn't have phone number to call to set up appointment. I am pretty sure I left a contact number. Then after cleaning they fireplace they stated I needed a new fireplace and could no longer use the one I have. However they never showed me the holes they were ...More talking about. My husband is not relying on their advice. He says what the workers said, makes no sense.
- Alethia J.

Chimney Sweeps in Jacksonville

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Clean Sweep LLC

817 Moravon Ave

Advanced Fireplace Technicians

70 Florida 115

Advanced Fireplace Technicians

22 Granada Street
St Augustine

Chimney Keeper

30 Sorrel St

Duval Appliance

6504 Leona Street

Good Fellas Construction

2048 Game Well Rd



Jax Vents

5915 Dewberry Ct

LD Phillips Company

12544 Sapp Road

Mike Reese Enterprises Inc

3367 Brachenbury Ln

Neligan Construction & Roofing LLC

910 11th Avenue South
Jacksonville Beach

New England Masonry, LLC

8812 Falcon Trace Drive North

Powers Services and Repairs, Inc.

1118 Legay Ave.

Springhill Builders LLC

PO Box 359002

Tillman Septic Pumping Inc

108 Halsema Rd N

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