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Indianapolis Water Damage Restoration Articles

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Angie's List In The Press

Indianapolis Water And Smoke Damage Specialists Reviews

D
"We had roof damage from the heavy snow. A limb damaged a shingle allowing the melting snow to leak into the house. There was significant water damage to two interior walls the ceiling and the carpeting.
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
was initially quick to respond and came out the same day we called and stopped the water from coming in. The guy who came out did not have the equipment to start drying the room out. The came back 3 days later and set up the driers and humidifiers. At first they seemed ok, they came out everyday and checked on the rooms. After 7 days the picked up the equipment. Once the equipment was removed we noticed that their humidifier had left a stain on the carpet. We called about it but they blew us off and did not attempt to make things right. We had asked them several times for a quote on the repairs but never received one. We had to call multiple times before anyone would call back. When we finally received an invoice we had questions about the high price and asked them again about the carpet stain. They adjusted the invoice by adding charges to clean the carpet. While I appreciate the quick response, I feel like once they had use their quality of service went way down., We never did get an estimate on the repairs, but we would not have used them anyway. I will not use them again and would caution anyone else from using them.
"
A
"I had a water pipe break due to the below 0 temp while I was on vacation and just happened to call Aqua Dry Midwest. They arrived the next morning assessed the situation, developed a plan and took action. They were very professional and went out of their way to make everything as easy as possible for me...they even talked to the insurance company. It is a family company and when it was time to take out the soggy carpet, they brought family members along to help out. They were very careful moving everything. I appreciate that they were concerned about preventing mold and really getting every part of the soaked areas dry. After the house was dry and passed their inspection, they did the dry wall, baseboards, and painting...they even had a carpet installer ready for me.

Aqua Dry Midwest turned what could have been a horrible situation into a very easy and complete project. I can't thank them enough!
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F
"
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
& Sons did no-showed for my appointment after confirming three times up to the date over the phone that it was scheduled. I have to stay home from work to accomodate things like this. They are great at answering the phone at 10pm, but beware of the follow up service (or lack-there-of).
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A
"We called CRS out after the pipe to our outside hose froze and broke. Our laundry room was flooded with what felt like a foot of water but was probably only an inch or two. CRS came out immediately on a holiday evening and began pumping the water out and then set up drying equipment. I had never had an insurance loss before but they explained everything. They came out every day to check our home until it was completely dry. They even helped me find a plumber(that wasn't covered by my insurance, so was separate from this). They worked with my insurance company directly to get paid but always kept me informed through out the process. They did such a good drying out the laundry room that nothing needed to be repaired or replaced.
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
was wonderful!
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A
"This project went very well. The people involved were very knowledgeable and professional. These men went above and beyond to do everything possible to get the work done in a timely manner."
F
"A COMPANY REPRESENTATIVE (
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
) CAME TO A RENTAL HOUSE I OWN TO GIVE ME AN ESTIMATE FOR DOING THE WORK DESCRIBED ABOVE. HE SAID THAT, ALTHOUGH THEY MAINLY CLEANED CARPETS, THEY HAD JUST ORGANIZED A DEPARTMENT TO HANDLE OTHER TYPES OF WORK AND WERE ABLE TO DO ALL OF THE THINGS I REQUESTED IN A PROFESSIONAL MANNER. WE SETTLED ON A PRICE AND HE AND TWO WOMEN AND TWO MEN ARRIVED EARLY IN THE MORNING OF THE DAY THEY WERE SCHEDULED TO DO THE WORK.
THE MAN DOING THE POWERWASHING WAS THE ONLY ONE WHO CAME WITH APPROPRIATE EQUIPMENT AND HE DID A GOOD JOB.
TWO WOMEN APPEARED WITH SOME RAGS AND WINDEX, PREPARED TO WASH WINDOWS OUTSIDE AND INSIDE AND TO DO ALL OF THE HEAVY CLEANING THAT A RENTAL PROPERTY REQUIRES AFTER TENANTS MOVE OUT. THEY HAD NO PROFESSIONAL TOOLS OR CLEANING SUPPLIES, NOR DID THEY HAVE ANY PROFESSIONAL CLEANING EXPERIENCE (ONE OF THEM WAS THE COMPANY RESPRESENTATIVE'S WIFE). I HAD TO GO TO THE STORE TO BUY THEM HEAVY DUTY WINDOW CLEANER AND INSTRUCT THE WOMEN ABOUT OPERATING THE SELF- CLEANING OVEN AND CLEANING THE REFRIGERATOR. THE COMPANY REPRESENTATIVE HAD TO REDO THE WINDOWS HIMSELF, AS WELL AS ALL OF THE LIGHT FIXTURES AND THE FIREPLACE, WHICH THE WOMEN HAD MISSED, AND SOME OF THE BATHROOM SPACES. NOTHING WAS VACUUMED, AS THE WOMEN DID NOT BRING A VACUUM CLEANER.
ALTHOUGH THE COMPANY ADVERTISES AS A CARPET CLEANING CONCERN, THEY DECIDED TO CLEAN THE CARPET BEFORE CLEANING THE HOUSE, IGNORING THE FACT THAT EVERYONE HAD TO WALK ON THE CARPET ALL DAY IN ORDER TO DO THE REST OF THE WORK. THEY DIDN'T EVEN COVER THE CARPET WITH PAPER AFTER CLEANING, SO THAT, BY THE END OF THE DAY, IT LOOKED ALMOST AS DIRTY AS BEFORE THEY STARTED. IN SPITE OF THIS, THEY REFUSED TO RE-CLEAN IT. THEY COULDN'T VACUUM IT, EITHER, AS THEY HADN'T BROUGHT A VACUUM CLEANER.
I REFUSED TO PAY THEM THE PRICE THEY HAD ASKED. THE COMPANY REPRESENTATIVE THREATENED ME AND THEN CALLED HIS BOSS, WHO ADVISED HIM TO CHARGE A
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
PRICE. LATER, I CALLED THE COMPANY AND ASKED TO TALK TO THE OWNER. THEY REFERRED ME TO HIS WEBSITE. I E-MAILED A MESSAGE EXPLAINING THAT I WAS GOING TO REPORT THEM TO ANGIE'S LIST, UNLESS HE WANTED HIS PEOPLE TO COME BACK TO THE HOUSE AND DO THE WORK PROPERLY. I NEVER RECEIVED AN ANSWER.


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A
"This was an exceptional experience. We had an upstairs water supply line burst, which resulted in flooding of the upstairs bathroom and master bedroom, the family room below that, and the basement below that. I had a previous good experience using this company for carpet cleaning, so I called them first when we had the water damage. They came out quickly, and ended up staying until 1AM to get all the dryers going.
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
was very professional, very courteous, and overall was great to work with. He did a great job explaining everything that was going on. It took several days to dry out. After everything was dry, they re-tacked the carpet down, and cleaned all the affected carpets. The cost was covered by insurance. I hope to never need this service again, but if I do, I'll be calling this company.
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A
"We had an outstanding experience from the beginning, through the entire project.
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
Reps:
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
Brewer,
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
Syra, and the repair workman
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
Drake, were extremely conscientious and professional.
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
was very good about following up, estimating the work, and then scheduling work to assure everything was done as expected. They also conducted as post work inspection to assure things were done to our satisfaction and to their standards. What we appreciated the most was the professionalism, service minded attitudes, and the exceptional quality of work completed.
This was the first time we used
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
, and we will definitely reach out to them for future projects. We will also recommend them to others, which is something we only do when we receive exceptional service.


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C
"This was a comedy of errors with many, many problems along the way, including slow communication, cost proposal errors and accounting issues on final statement (Didn't charge us enough!). This may be a good company that presently has too many customers to care for with current staffing. On site workers were easy to have in home.


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A
"Holy Cow, this was an exceptional experience. I had a pipe start leaking and I came home and water was leaking through my upstairs into my downstairs kitchen. Drywall was soaked, paint was ruined.... arg! I called
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
at 8:00 AM and
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
was out fifteen minutes later!!! I can't get a pizza that fast.
Indianapolis Water And Smoke Damage Specialists Provider Name Locked
was super polite, very professional, and extremely helpful. I am positive that I will use these guys again.
"

All Water And Smoke Damage Specialists in Indianapolis, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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1-800-WaterDamage

7325 Oakbay Drive
Noblesville, IN

1800 Water Damage/ Greenwood

210 Meadowview
Greenwood, IN

1st Choice Carpet Cleaning

PO Box 17615
Indianapolis, IN

2 Dump It Dumpster Rentals & Junk Removal Services

332 South Fillmore Ave.
St. Louis, MO

360 Restoration

9719 E Highway US 36
Avon, IN

89Clean / Door 2 Door Carpet Cleaning

9535 E County Rd 1000 N
Brownsburg, IN

911 restoration

9915 Allisonville Rd
Indianapolis, IN

A & D Hydra Clean Inc

6440 Michigan Rd
Indianapolis, IN

A Clean Start Restoration Co

1690 S Franklin Rd
Indianapolis, IN

A Danny Phillips Plumbing

2445 W 79th St
Indianapolis, IN

A New Horizon Renovations LLP

1687 Eastwood Street
Greenwood, IN

A Team Restoration

1086 S Dixon Rd
Kokomo, IN

A+ Restoration Services

8789 Americana
Indianapolis, IN

A-1 Indiana Waterproofing Inc

9943 E US HWY 36
Avon, IN

A-Flood Control

PO Box 339
Bohemia, NY

A1 Hoosier Painting and More

380 E. Ambrose St.
Martinsville, IN

Abbey Road Carpet Cleaning

609 N 600 E
Selma, IN

Abbott's Carpet & Upholstery Cleaning

PO Box 1538
Noblesville, IN

Abel Home Repairs LLC

445 E. Gold Creek Road
Mooresville, IN