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Basement Remodeling reviews in Indianapolis

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  • Provider name locked. , owner of Provider name locked. , was hired to pour a concrete patio and steps. He received a $600.00 down payment check when he quoted his price. His crew ripped out my back porch & was supposed to replace it with two concrete steps leading to the patio. No steps were installed, which left us with a steep drop out of our back door. Also, a large board with sharp metal edges & nails sticking out was left attached to the house. They ran out of concrete, so they left one entire side of the patio with at least a two foot gap. There was a huge pile of dirt left in my grass & now my grass is dead. The house had concrete splatters all over the siding. There are four clumps of cement in my grass that they wasted. He left two wheelbarrows in the yard with concrete in them that hardened. All of the concrete that was poured was not smoothed out. It looks like a concrete bomb exploded in my back yard. I was out of town & left a check with my family to pay him after the job was finished.  He told my family he was coming back the next day to clean things up, so I told them to fill out his check for all but $200.00. He did not return or call for almost a week and a half afterwards. Believing that this contractor had abandoned this job and his mess, I stopped payment on the check that was written the day of this incident.  Mr. Provider name locked. came by, several days later, asking what he could do to make things right.  At that time he took his wheelbarrows, and had a guy clean the splattered concrete off of the house. He claimed that they would also return to remove the huge pile of dirt that was left in yard; however, he never came back. I have had to hire another contractor to completely start this process over and clean up the mess left by Provider name locked.

    - Corrine J.
  • The communication with the project manager and owner were poor. With such an expensive job I expected better customer service.
    - Sara S.
  • Provider name locked. did an exceptional job on all of the work he performed for us.  The new staircase he built is beautiful, and he really went the extra mile to do a great job.  He doesn't cut corners, and he really cares about his work.  I have referred him to another friend for work in her house, and I will hire him again in the future.  He is very friendly and professional, and he cleaned up all of the construction debris, etc. very well.  A++++ for him!
    - Julianna I.
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Basement Remodeling Contractors in Indianapolis

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