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Property Management reviews in Indianapolis

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  • Provider name locked. is very prompt with appointments and returning phone calls/emails. They've been managing my rental for a couple of months now and I'm extremely pleased. It's been hassle free from my perspective despite the fact that we've had some issues within the house itself. Wonderful!!!!
    - Matthew J.
  • This company is a joke. They staff is unprofessional and rude. Amber Provider name locked. does not seem to communicate properly to her boss. Her boss is unprofessional and clearly has very poor communication with his team. So many things were wrong with the house that were not disclosed prior to moving into the home. Such as a really bad a leak that cost water to dump through the ceiling and causing issues with the light fixtures. This happened the first day we moved in and we continued to have issues. We the toilet kits needed to be replaced. We also received our first water bill and it was 500.00. Which Amber Provider name locked. said was completely normal. Wants the finally decided to correct the leak, the bill dropped down to 50.00. So she was lying to us. Also, when their repair guy came out, there was also issues with mold because of the water damages that occurred prior to our living in the home. The repair guy was supposed to come clear the mold but never arrived and we ended up clearing it with bleach. This is one of the many issues. We had several issues with heating and A/C, broken front door lock (Which their repair mans only fix was to add a plate to the lock), holes in the carpet because they did not patch properly, no screen on windows through the house. This was our first experience renting a home with issues. Fast forward to yesterday when I received our move out bill which was dated past the required 45 days they are supposed to mail it to us. They want to charge us 1700 to repaint rooms that were already painted dark colors prior to us moving in, They want to charge us for walls that weren't even painted fresh when we moved in and have general wear and tear Provider name locked. . They want to charge 1800 to replace all the carpets which is not needed because the upstairs was in good condition minus a couple spots our cats scratched. Other wise carpets were left in same condiiton. They want to replace the carpets that were already damaged downstairs prior to us moving in. They want us to pay to have screen added to windows that never had screens to begin with. The want us to pay for the fixtures that were destroyed to the leak that happened upon moving in, the way us to add an outside fixture for the outside of the house that was not there to begin with, they want us to pay to make sure all smoke detectors are working properly (which they are)-is this not their responsibility to begin with?, There was a blue wall in the garage that was previously painted that they called an eye sore and they are requiring that we paint that as well.
    This is a joke, I understand having some costs as we did live there for 3 years with a cat and 3 kiddos, thats to be expected but it looks like we are doing some upgrading that we should not be expected to cover. I am furious and I look forward to them calling me back. There are so many things wrong with this company it is insane and we should have done our research more thoroughly prior to renting for this horrible company. We have never owed anything to any rental company after moving out. This is exactly why we held a portion of our rent when we moved out. We were worried because of the owners email that we would be taken advantage of. He was rude and incredibly disrespectful. 
    We hope they request to take us to court because we look forward to passing a long the documentation that we have collected. Im livid and completely regret making the decision to rent with Provider name locked. .
    - Melissa B.
  • I initially contacted Provider name locked. in regards to a house I was interested in on the far west side of town. I viewed the home with one of their leasing consultant, I instantly fell in love with the home. The consultant I dealt with told me if I liked the home to put the deposit down to hold it. The rent on the home was $1,349.00. The following day, Sunday, I met up with the consultant and gave her the money order $1,350.00 to hold the home. That Monday I filled out the application and scanned all documentation to her. (I would like to point out that my credit is not all that great due to my identity being stolen twice. But that being said I have been in my previous home for more than 4 years and I have always paid my rent of $1,550.00 on time.) Once I sent in my application I was told that "I would be approved" in 48-72 hours. After not hearing anything by Wednesday I reached out via text and received no response. After emailing I was told that my information was dropped off Tuesday morning and that it was really busy in the office so she was not able to speak to anyone directly but she would know something in the morning. Long story short I had to email again on Thursday only to get a response back stating "I was trying to break free but kept getting sidetracked, but you were denied." With that being said I would not give Provider name locked. a bad/negative review. I just think they could work on their time management skills a little bit better. I will point out that the lady I dealt with directly was very pleasant and returned my deposit immediately as a company they can work on their responsiveness.
    - alisha M.
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Property Management Companies in Indianapolis

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